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Добрый день! Хотелось бы получить уточнения, чем именно в нашей упаковке Вы остались недовольны. Обычно мы получаем положительные отзывы о нашей упаковке, так как много внимания уделяем ее качеству, а также мы посмотрели видео упаковки данного заказа - и товар был упакован в специальный пластиковый бокс с поролоном, и дополнительно в пупырчатую пленку. Возможно, внешняя упаковка как-то могла повредиться при транспортировке Яндекс.Маркетом, но сам товар внутри в любом случае должен был остаться сохранным, благодаря нашей упаковке.
Добрый день! Хотелось бы получить уточнения, чем именно в нашей упаковке Вы остались недовольны. Обычно мы получаем положительные отзывы о нашей упаковке, так как много внимания уделяем ее качеству, а также мы посмотрели видео упаковки данного заказа - и товар был упакован в специальный пластиковый бокс с поролоном, и дополнительно в пупырчатую пленку. Возможно, внешняя упаковка как-то могла повредиться при транспортировке Яндекс.Маркетом, но сам товар внутри в любом случае должен был остаться сохранным, благодаря нашей упаковке.
Добрый день, Сергей. Сожалеем, что сроки доставки Вашего заказа затянулись! Мы, как продавец, отгрузили Ваш заказ в ту дату, которую определил для нас Яндекс.Маркет. Дальнейшая доставка происходила силами Яндекс.Маркета, по какой причине неоднократно был осуществлен перенос доставки, мы, к сожалению, подсказать не можем. Претензии по поводу переноса сроков Вы можете предъявить в техподдержку Яндекс.Маркета, потому что мы, со своей стороны, сделали все своевременно.
Добрый день, Сергей. Сожалеем, что сроки доставки Вашего заказа затянулись! Мы, как продавец, отгрузили Ваш заказ в ту дату, которую определил для нас Яндекс.Маркет. Дальнейшая доставка происходила силами Яндекс.Маркета, по какой причине неоднократно был осуществлен перенос доставки, мы, к сожалению, подсказать не можем. Претензии по поводу переноса сроков Вы можете предъявить в техподдержку Яндекс.Маркета, потому что мы, со своей стороны, сделали все своевременно.
Привезли товар несоответствующий описанию. Описание товар бухта, длина 50м, 1шт. К оформлению возврата ни каких вопросов. Видимо только продавец такой не хороший. Неверно описывает товар, как бы это не правильно. Маркет плейс подставляет, даже если это просто ошибка в описании, то минимум дважды. Подробное описание и наименование товара.
Добрый день, Андрей! К сожалению, произошла техническая ошибка при выгрузке наименований и описания товара в наш магазин на Яндекс.Маркет. Спасибо Вам, что обратили наше внимание, данную ошибку мы исправили в карточке товара. Товар продается кратно 1 м, а не бухтой, как было ошибочно указано. Нам искренне жаль, что Вам пришлось столкнуться с неудобствами.
Добрый день, Андрей! К сожалению, произошла техническая ошибка при выгрузке наименований и описания товара в наш магазин на Яндекс.Маркет. Спасибо Вам, что обратили наше внимание, данную ошибку мы исправили в карточке товара. Товар продается кратно 1 м, а не бухтой, как было ошибочно указано. Нам искренне жаль, что Вам пришлось столкнуться с неудобствами.
Вентилятор малошумный, хорошая производительность. Характеристика в описании не соответствует. Вмето Италии Китай, не 22квт, а 20, паспорта нет, гарантии тем более...
Валерий, добрый день! Спасибо, что обратили наше внимание на ошибку, поправили мощность на 20 Вт. Производитель данных вентиляторов - Чешский (не Италия), производственные мощности находятся в Китае. Гарантию на вентиляторы данного бренда мы даем 12 месяцев.
Валерий, добрый день! Спасибо, что обратили наше внимание на ошибку, поправили мощность на 20 Вт. Производитель данных вентиляторов - Чешский (не Италия), производственные мощности находятся в Китае. Гарантию на вентиляторы данного бренда мы даем 12 месяцев.
Андрей, добрый день! Благодарим Вас за высокую оценку!
Андрей, добрый день! Благодарим Вас за высокую оценку!
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