Отзывы о продавце - Строительный мир
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Рейтинг магазина

4,8
Рейтинг: 1Рейтинг: 2Рейтинг: 3Рейтинг: 4Рейтинг: 5
рейтинг за 3 месяца
295
 оценок
за 3 месяца
664
 оценки
за все время
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Игорь М.
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Их нет.
Недостатки:
Заказ в пункте выдачи получить невозможно!!!
Комментарий:
Сегодня сделал заказ в этом магазине через Яндекс Маркет, позвонили из магазина и сообщили, что заказ собран и готов к выдаче, также пришла смс "Заказ... ждет по адресу...". Приезжаю в пункт выдачи (а до него мне больше 40 минут добираться) и вижу очередь. Как раз пошел дождь, но внутрь (даже в тамбур) никого не пускают. Раз в 20-30 минут (!!!!) выходит девушка: выносит заказ и записывает номер телефона следующего в очереди. Т.е. по факту заказы на самом деле не собраны, их начинают формировать только по приезде клиента в пункт выдачи, причем не имеет значения оплачен заказ заранее или нет (в очереди стояли и те и другие)!!!! Через 40 минут, так и не дождавшись своего заказа я уехал. Никому не советую оформлять в этом магазине заказы с получением в пункте выдачи. Сотрудники абсолютно не компетентные и пары слов связать не могут, к клиентам относятся, как к тяжелой обузе, которая внезапно свалилась откуда-то и омрачает им жизнь.
2 месяца назад, Москва
Логотип Строительный мир
Строительный мир
Ответ официального представителя магазина
Добрый день, Игорь. Благодарим за отзыв и приносим Вам извинения за доставленные неудобства. В Вашем отзыве Вы забыли упомянуть, что сделали заказ и приехали его получать 28.11.2021 года то есть в первый день. когда власти г. Москва запретили непродовольственным магазинам работать и перевели всех них только дистанционную торговлю. В результате количество интернет заказов в первый день возросло в десятки раз и мы просто не смогли вовремя обработать, собрать и выдать все поступающие заказы. Произошло подобие DOS-атаки. По поводу отказа запустить клиентов в помещение надо винить чиновников г. Москвы так как они заставили нас повесить видеокамеры подключенные к их серверам и прямым текстом с предупреждением запретили запускать покупателей в помещение магазина. За данное нарушение магазину грозит штраф и закрытие на 90 дней. Мы работаем уже более 20 лет и имеем хорошую репутацию у наших клиентов. Просим Вас не судить о нас по данном случаю так как он произошел в форс мажорных обстоятельствах из за введенного в г. Москве "локдауна" или как красиво назвали его в указе мэра режима повышенной готовности. Желаем Вам здоровья и всего доброго.
Добрый день, Игорь. Благодарим за отзыв и приносим Вам извинения за доставленные неудобства. В Вашем отзыве Вы забыли упомянуть, что сделали заказ и приехали его получать 28.11.2021 года то есть в первый день. когда власти г. Москва запретили непродовольственным магазинам работать и перевели всех них только дистанционную торговлю. В результате количество интернет заказов в первый день возросло в десятки раз и мы просто не смогли вовремя обработать, собрать и выдать все поступающие заказы. Произошло подобие DOS-атаки. По поводу отказа запустить клиентов в помещение надо винить чиновников г. Москвы так как они заставили нас повесить видеокамеры подключенные к их серверам и прямым текстом с предупреждением запретили запускать покупателей в помещение магазина. За данное нарушение магазину грозит штраф и закрытие на 90 дней. Мы работаем уже более 20 лет и имеем хорошую репутацию у наших клиентов. Просим Вас не судить о нас по данном случаю так как он произошел в форс мажорных обстоятельствах из за введенного в г. Москве "локдауна" или как красиво назвали его в указе мэра режима повышенной готовности. Желаем Вам здоровья и всего доброго.
Нарышкин Сергей
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Заказ оформлен на Яндекс.Маркет
Доставил Яндекс.Маркет
Достоинства:
• Курьер приехал точно в срок • Курьер был в маске
Комментарий:
Товар полностью соответствует ожиданиям. Доставка выполнена в заявленный срок.
2 месяца назад
Александр С.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Заказ оформлен на Яндекс.Маркет
Доставил магазин
Достоинства:
• Товары надёжно упакованы • Была возможность проверить товар • Было просто забрать заказ • Заказ был в пункте выдачи в назначенный день • Сотрудник пункта выдачи был в маске
Комментарий:
Ок!
2 месяца назад
Логотип Строительный мир
Строительный мир
Ответ официального представителя магазина
Добрый день, Александр. Благодарим Вас за отзыв и оценку.
Добрый день, Александр. Благодарим Вас за отзыв и оценку.
Отзывы старше 3 месяцев
vladimir e.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Большинство товаров имеет хорошее соотношение цена-качество.
Недостатки:
Трудно найти пункт самовывоза
3 месяца назад, Москва
Логотип Строительный мир
Строительный мир
Ответ официального представителя магазина
Добрый день, Владимир. Благодарим Вас за отзыв и оценку.
Добрый день, Владимир. Благодарим Вас за отзыв и оценку.
ольга п.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Заказ оформлен на Яндекс.Маркет
Доставил Яндекс.Маркет
Достоинства:
• Товары надёжно упакованы • Была возможность проверить товар • Пункт выдачи легко найти • Было просто забрать заказ • Заказ был в пункте выдачи в назначенный день • Сотрудник пункта выдачи был в маске
Комментарий:
Открыла, проверила целостность, всё хорошо упаковано было
3 месяца назад
Юрий Т.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
Неплохой ассортимент, конкурентные цены на уровне самых низких в регионе.
Недостатки:
Ну не то чтобы недостаток, для магазина строительных материалов это вообще не может быть недостатком, но помещение магазина далекое от новизны. На парковке рядом не всегда есть место.
Комментарий:
Отличный магазин с хорошими ценами и ассортиментом. Были вопросы по конкретному товару (в частности хотел уточнить некоторые размеры), мне предложили самому проехаться на склад (он на территории какого-то старого производственного объекта на некотором удалении от магазина), выдали рулетку, привезли на газели на склад. Все что нужно измерил, прикинул что подходит, забрал сам прямо со склада, проверив на целостность, и назад на газели в магазин. Очень удобно что клиенту идут на встречу. Спасибо работникам магазина за сервис.
3 месяца назад, Москва
Логотип Строительный мир
Строительный мир
Ответ официального представителя магазина
Добрый день, Юрий. Благодарим за отзыв и оценку.
Добрый день, Юрий. Благодарим за отзыв и оценку.
Рудик Р.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс.Маркет
Доставил магазин
Недостатки:
• Пункт выдачи трудно найти • Товар не соответствует описанию
3 месяца назад
Логотип Строительный мир
Строительный мир
Ответ официального представителя магазина
Добрый день, Рудик. Благодарим Вас за отзыв.
Добрый день, Рудик. Благодарим Вас за отзыв.
Сергей С.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Достоинства:
Вот думаю брать в магазине или нет
Комментарий:
Ребят кто может поделиться скидочной картой ?
3 месяца назад, Москва
Логотип Строительный мир
Строительный мир
Ответ официального представителя магазина
Добрый день, Сергей. Благодарим за отзыв и оценку. Мы готовы поделится с Вами скидочной картой)
Добрый день, Сергей. Благодарим за отзыв и оценку. Мы готовы поделится с Вами скидочной картой)
Balalai
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Достоинства:
Есть интересный качественный товар, в том числе российского производства, но немного.
Недостатки:
Много самого дешёвого,низкокачественного китайского.
4 месяца назад, Москва
Логотип Строительный мир
Строительный мир
Ответ официального представителя магазина
Добрый день. Благодарим Вас за отзыв и оценку.
Добрый день. Благодарим Вас за отзыв и оценку.
Игорь Ломоносов
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Хорошее, вежливое обслуживание.
4 месяца назад, Москва
Логотип Строительный мир
Строительный мир
Ответ официального представителя магазина
Добрый день, Игорь. Благодарим Вас за отзыв и оценку.
Добрый день, Игорь. Благодарим Вас за отзыв и оценку.
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