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Здравствуйте! Для решения возникших сложностей, пожалуйста, напишите нам через приложение Дом с Алисой: Настройки → Помощь → Чат с поддержкой. Обязательно постараемся разобраться в ситуации и помочь.
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Вы можете отменить продление подписки. Для этого перейдите в Яндекс Паспорт, на страницу управления подписками → нажмите «Управлять» рядом с действующей подпиской → Отменить.\n\nПосле отмены подписки и окончания оплаченного периода вы не сможете смотреть платные фильмы и сериалы из Кинопоиска. Также прекратится полный доступ к Яндекс Музыке.","crTimeMs":1737037954428,"date":"16 января","author":"au_9234749211615799304","vote":{"votesAgree":0,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_14897192838535567764"},"commentContext":"eyJlbnRpdHlJZCI6MjA0MTE4OTcsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"21492381":{"id":21492381,"text":"Здравствуйте, Мария! Пожалуйста, напишите нам в чат поддержки умных устройств на YaOS через приложение Дом с Алисой: Настройки → Помощь → Чат с поддержкой. Обязательно во всём разберёмся и постараемся помочь.\n\n","crTimeMs":1743409260639,"date":"31 марта","author":"au_9234749211615799304","vote":{"votesAgree":0,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_6026889918751638728"},"commentContext":"eyJlbnRpdHlJZCI6MjE0OTIzODEsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"21582727":{"id":21582727,"text":"Здравствуйте! Для решения возникших сложностей, пожалуйста, напишите нам через приложение Дом с Алисой: Настройки → Помощь → Чат с поддержкой. Обязательно постараемся разобраться в ситуации и помочь.","crTimeMs":1743980701226,"date":"6 апреля","author":"au_9234749211615799304","vote":{"votesAgree":1,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_9885052690912729648"},"commentContext":"eyJlbnRpdHlJZCI6MjE1ODI3MjcsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"21602951":{"id":21602951,"text":"Здравствуйте! Пожалуйста, напишите нам через приложение Дом с Алисой: Настройки → Помощь → Чат с поддержкой. Обязательно постараемся во всём разобраться и помочь.","crTimeMs":1744103215491,"date":"8 апреля","author":"au_9234749211615799304","vote":{"votesAgree":0,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_12650058776192318795"},"commentContext":"eyJlbnRpdHlJZCI6MjE2MDI5NTEsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"23750030":{"id":23750030,"text":"Здравствуйте, Владимир! В комплект входит одна Станция Макс.","crTimeMs":1748551225507,"date":"29 мая","author":"au_9234749211615799304","vote":{"votesAgree":0,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_1723282889710567809"},"commentContext":"eyJlbnRpdHlJZCI6MjM3NTAwMzAsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="}}}}
Здравствуйте, Лариса! Вы можете отменить продление подписки. Для этого перейдите в Яндекс Паспорт, на страницу управления подписками → нажмите «Управлять» рядом с действующей подпиской → Отменить.
После отмены подписки и окончания оплаченного периода вы не сможете смотреть платные фильмы и сериалы из Кинопоиска. Также прекратится полный доступ к Яндекс Музыке.
Здравствуйте, Мария! Пожалуйста, напишите нам в чат поддержки умных устройств на YaOS через приложение Дом с Алисой: Настройки → Помощь → Чат с поддержкой. Обязательно во всём разберёмся и постараемся помочь.
Здравствуйте! Пожалуйста, напишите нам через приложение Дом с Алисой: Настройки → Помощь → Чат с поддержкой. Обязательно постараемся во всём разобраться и помочь.
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