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Хотим помочь разобраться с отменой и рассказать, когда и где вы подключили Плюс. Напишите нам, пожалуйста, в любой удобной соцсети. Ссылки для связи оставили в форме: clck.ru/XxshH
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Я ничего не подключала, а деньги списались. В аферисты!!! срочно отключите мне подписку!! Как следует из чата я не одна такая,нас более 2000 чел. Если вы не отключите эту ненужную подписку мы подадим на вас в суд.","slug":"kak-otkliuchit-podpisku-iandeks-plius-za-399r-v-mesiats-ya-nichego-ne-podkliuchala-a-dengi-spisalis-v-aferisty-srochno-otkliuchite-mne-podpisku-kak-sleduet-iz-chata-ia-ne-odna-takaia-nas-bolee-2000-ch","crTimeMs":1736426157351,"date":"9 января","answerCount":2,"showDeleteButton":false,"showComplainButton":true,"author":"au_17822559753337422529","vote":{"votesAgree":12,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":false},"link":{"title":"productQuestionLink","transition":"tr_16434188533637112625"}},"20319781":{"id":20319781,"text":"10.01.2025\n\nАлексей Яковлев, 06:19:\nУ меня подписка на Яндекс плюс до 20 мая. Если я сейчас куплю подписку на один год и активирую ее, с какого и до какого она будет действовать?","slug":"10-01-2025-aleksei-yakovlev-06-19-u-menia-podpiska-na-yandeks-plius-do-20-maia-esli-ia-seichas-kupliu-podpisku-na-odin-god-i-aktiviruiu-ee-s-kakogo-i-do-kakogo-ona-budet-deistvovat","crTimeMs":1736480618544,"date":"9 января","answerCount":1,"showDeleteButton":false,"showComplainButton":true,"author":"au_16213470047478651107","vote":{"votesAgree":3,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":false},"link":{"title":"productQuestionLink","transition":"tr_12044053486668797966"}},"20526629":{"id":20526629,"text":"Добрый день! Есть подписка Яндекс плюс! Плата 399 в месяц, почему за КиноПоиск с меня будут списывать дополнительно ещё 400 рублец? 799 в месяц получается!","slug":"dobryi-den-est-podpiska-yandeks-plius-plata-399-v-mesiats-pochemu-za-kinopoisk-s-menia-budut-spisyvat-dopolnitelno-eshche-400-rublets-799-v-mesiats-poluchaetsia","crTimeMs":1737743368631,"date":"24 января","answerCount":1,"showDeleteButton":false,"showComplainButton":true,"author":"au_9296408931739866169","vote":{"votesAgree":1,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":false},"link":{"title":"productQuestionLink","transition":"tr_12844456177326587537"}},"20535623":{"id":20535623,"text":"Когда будет в наличии снова? ","slug":"kogda-budet-v-nalichii-snova","crTimeMs":1737818079626,"date":"25 января","answerCount":2,"showDeleteButton":false,"showComplainButton":true,"author":"au_16653657834766535759","vote":{"votesAgree":0,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":false},"link":{"title":"productQuestionLink","transition":"tr_17791853135788033057"}},"20570880":{"id":20570880,"text":"с подпиской на год и раскрученным барабаном в 40% баллы так же мимо уйдут?","slug":"s-podpiskoi-na-god-i-raskruchennym-barabanom-v-40-bally-tak-zhe-mimo-uidut","crTimeMs":1738051427780,"date":"28 января","answerCount":3,"showDeleteButton":false,"showComplainButton":true,"author":"au_15904605131857484256","vote":{"votesAgree":0,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":false},"link":{"title":"productQuestionLink","transition":"tr_15801609580500814954"}},"20683411":{"id":20683411,"text":"Купила подписку на 12 месяцев, чек есть, промокода нет!!! Кинули что ли ?","slug":"kupila-podpisku-na-12-mesiatsev-chek-est-promokoda-net-kinuli-chto-li","crTimeMs":1738739240213,"date":"5 февраля","answerCount":2,"showDeleteButton":false,"showComplainButton":true,"author":"au_4402344047351168273","vote":{"votesAgree":0,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":false},"link":{"title":"productQuestionLink","transition":"tr_7646715963483610977"}},"20724155":{"id":20724155,"text":"Верните деньги за подписку","slug":"vernite-dengi-za-podpisku","crTimeMs":1738993955557,"date":"8 февраля","answerCount":1,"showDeleteButton":false,"showComplainButton":true,"author":"au_7950809002955510689","vote":{"votesAgree":1,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":false},"link":{"title":"productQuestionLink","transition":"tr_9155176944888835082"}},"21224648":{"id":21224648,"text":"здравствуйте! я уже покупала подписку плюс, смогу ли активировать вашу при покупке или это только для тех кто покупает впервые? просто мне как то раз дарили промокод на подписку, но он был для тех кто подключает подписку впервые, поэтому спрашиваю ","slug":"zdravstvuite-ia-uzhe-pokupala-podpisku-plius-smogu-li-aktivirovat-vashu-pri-pokupke-ili-eto-tolko-dlia-tekh-kto-pokupaet-vpervye-prosto-mne-kak-to-raz-darili-promokod-na-podpisku-no-on-byl-dlia-tekh-k","crTimeMs":1741999350258,"date":"14 марта","answerCount":1,"showDeleteButton":false,"showComplainButton":true,"author":"au_7147251775177342666","vote":{"votesAgree":2,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":false},"link":{"title":"productQuestionLink","transition":"tr_4503552023087481318"}},"23371310":{"id":23371310,"text":"Сколько раз на 1 аккаунт можно активировать такой промокод на годовую 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Все данные сохранятся.","crTimeMs":1735303125939,"date":"27 декабря 2024","author":"au_429860794232421566","vote":{"votesAgree":4,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_9563230779614514668"},"commentContext":"eyJlbnRpdHlJZCI6MjAxODQzOTEsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"20312793":{"id":20312793,"text":"Хотим помочь разобраться с отменой и рассказать, когда и где вы подключили Плюс. Напишите нам, пожалуйста, в любой удобной соцсети. Ссылки для связи оставили в форме: clck.ru/XxshH","crTimeMs":1736427814340,"date":"9 января","author":"au_429860794232421566","vote":{"votesAgree":0,"votesReject":2,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_16434188533637112625"},"commentContext":"eyJlbnRpdHlJZCI6MjAzMTI3OTMsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"20319980":{"id":20319980,"text":"Напишите нам, пожалуйста, в чате поддержки — всё проверим: clck.ru/XxshH","crTimeMs":1736482151408,"date":"10 января","author":"au_429860794232421566","vote":{"votesAgree":0,"votesReject":2,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_12044053486668797966"},"commentContext":"eyJlbnRpdHlJZCI6MjAzMTk5ODAsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"20527017":{"id":20527017,"text":"Здравствуйте!\n\nВозможно, кроме Плюса у вас ещё активна дополнительная опция «Амедиатека», она открывает доступ к расширенному каталогу на Кинопоиске. Проверить, так ли это, можно в разделе с дополнительными опциями: plus.yandex.ru/my\n\nЕсли не получилось разобраться, заглядывайте к нам в соцсети: clck.ru/XxshH\n\n","crTimeMs":1737745964582,"date":"24 января","author":"au_429860794232421566","vote":{"votesAgree":1,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_12844456177326587537"},"commentContext":"eyJlbnRpdHlJZCI6MjA1MjcwMTcsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"20535912":{"id":20535912,"text":"Вы уже можете купить промокод на Яндекс Плюс на Яндекс Маркете. ","crTimeMs":1737820170577,"date":"25 января","author":"au_429860794232421566","vote":{"votesAgree":0,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_17791853135788033057"},"commentContext":"eyJlbnRpdHlJZCI6MjA1MzU5MTIsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"20572420":{"id":20572420,"text":"Приходите к нам чат Плюса или в личку удобной соцсети с подробностями об опции, о которой вы говорите. Всё проверим и поможем разобраться: ya.cc/t/97uJHMHWSQpkk","crTimeMs":1738056290126,"date":"28 января","author":"au_429860794232421566","vote":{"votesAgree":0,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_15801609580500814954"},"commentContext":"eyJlbnRpdHlJZCI6MjA1NzI0MjAsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"20684193":{"id":20684193,"text":"Промокод приходит на почту из заказа в течение получаса, но иногда наши письма попадают в нежелательную почту. Напишите, пожалуйста, в чат с продавцом, если найти промокод не получится. ","crTimeMs":1738741376763,"date":"5 февраля","author":"au_429860794232421566","vote":{"votesAgree":0,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_7646715963483610977"},"commentContext":"eyJlbnRpdHlJZCI6MjA2ODQxOTMsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"20724316":{"id":20724316,"text":"Если списались деньги именно за Плюс, значит, на аккаунте, к которому привязана ваша карта, есть активная подписка. Напишите, пожалуйста, в поддержку Плюса в любую удобную соцсеть. Коллеги всё проверят: clck.ru/XxshH","crTimeMs":1738995341319,"date":"8 февраля","author":"au_429860794232421566","vote":{"votesAgree":0,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_9155176944888835082"},"commentContext":"eyJlbnRpdHlJZCI6MjA3MjQzMTYsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"21224689":{"id":21224689,"text":"Здравствуйте!\n\nПромокод можно активировать на любом аккаунте в течение 12 месяцев после покупки.\n\nЕсли у вас уже есть Плюс, то вы всё равно можете воспользоваться предложением — так ваша подписка будет действовать дольше на период, указанный в вашем промокоде.\nАктивировать код можно в любое время, главное перед этим войти в нужный аккаунт: plus.yandex.ru/gift","crTimeMs":1742001088830,"date":"14 марта","author":"au_429860794232421566","vote":{"votesAgree":3,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_4503552023087481318"},"commentContext":"eyJlbnRpdHlJZCI6MjEyMjQ2ODksInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"23385425":{"id":23385425,"text":"Сколько угодно раз\n","crTimeMs":1745845298647,"date":"28 апреля","author":"au_12925141853248843577","vote":{"votesAgree":1,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_15166480957203403104"},"commentContext":"eyJlbnRpdHlJZCI6MjMzODU0MjUsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="}}}}
Приходите к нам чат Плюса или в личку удобной соцсети с подробностями об опции, о которой вы говорите. Всё проверим и поможем разобраться: ya.cc/t/97uJHMHWSQpkk
Промокод приходит на почту из заказа в течение получаса, но иногда наши письма попадают в нежелательную почту. Напишите, пожалуйста, в чат с продавцом, если найти промокод не получится.
Здравствуйте!
Промокод можно активировать на любом аккаунте в течение 12 месяцев после покупки.
Если у вас уже есть Плюс, то вы всё равно можете воспользоваться предложением — так ваша подписка будет действовать дольше на период, указанный в вашем промокоде.
Активировать код можно в любое время, главное перед этим войти в нужный аккаунт: plus.yandex.ru/gift
Если списались деньги именно за Плюс, значит, на аккаунте, к которому привязана ваша карта, есть активная подписка. Напишите, пожалуйста, в поддержку Плюса в любую удобную соцсеть. Коллеги всё проверят: clck.ru/XxshH
Здравствуйте!
Возможно, кроме Плюса у вас ещё активна дополнительная опция «Амедиатека», она открывает доступ к расширенному каталогу на Кинопоиске. Проверить, так ли это, можно в разделе с дополнительными опциями: plus.yandex.ru/my
Если не получилось разобраться, заглядывайте к нам в соцсети: clck.ru/XxshH
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