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Асланов Т. А. Я знаю, что им ответить. Как правильно работать с негативными отзывами и комментариями в интернете

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5.0

(1)

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Описание

Люди используют отзывы в Сети как оружие против тех, кто им не нравится. Тимур Асланов рассказывает, как от этого защититься и даже улучшить с их помощью свой имидж. Автор делится понятными инструментами, сопровождает их примерами и кейсами из практики — в общем, дает инструкцию по борьбе с сетевым негативом.
Благодаря этой книге можно узнать:
● зачем вообще реагировать на негативные комментарии;
● как определить, какая часть отзыва про эмоции, а какая — про конструктивную критику;
● чем хейтеры отличаются от троллей;
● что такое “колбаса” и почему не надо на нее отвечать.

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Коротко о товаре

Артикул Маркета

4728642442

Издательство

Бомбора

ISBN

9785041916572

Серия

Маркетинг для немаркетологов

Автор

Тимур Анатольевич Асланов

Все характеристики

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Внешний вид товаров и/или упаковки может быть изменён изготовителем и отличаться от изображенных на Яндекс Маркете.

Все товары Бомбора

Где купить

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Цена с картой Яндекс Пэй:665 ₽

Скидка: 28%

–28 %

Вместо: 672 ₽~~928~~ ₽

28 мая, курьер Маркета • 99 ₽
28 мая, в пункт выдачи • 0 ₽

ЭКСМО

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