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МФУ лазерное Canon i-SENSYS MF421dw, ч/б, A4

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1 ответ

у меня МФУ прежде чем печатать долго думает и потом печатает 2-3 листа потом опят думает чём может проблема. Помогите с решением проблемы. МФУ новый 3-4 месяца.

1 ответ

Здравствуйте. Он сканирует в сеть без ПК?

2 ответа

У меня проблемы с MF Scan Utility, периодически не видит документы вставленные в лоток авто подачи, приходится перезагружать пк либо использовать сторонний софт для сканирования. Обновленную версию программы скачивал с сайта, но проблема осталась. ОС на пк Windows 7 32bit.

1 ответ

почему не входит в комплект провод ,который присоединяется к компьютеру

2 ответа

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Покупатель на Маркете

24 января 2020

Приветствую ! После сетевого сканирования МФУ перестаёт печатать. В заданиях висит отчёт об ошибке с кодом #099, что говорит якобы о неудачной передаче отсканированных файлов. На деле же всё сканируется и помещается в сетевую папку. Чтобы принтер запечатал, нужно его перезапустить или удалить этот отчёт об ошибке. Подскажите, как можно обойти такой баг ? МФУ прошито последней официальной прошивкой.

3 ответа

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slav d.

15 февраля 2021

У меня получилось исправить это поведение выполнив следующие действия. Заходим в веб консоль в режиме администратора, далее Настройки/Регистрация: Настройки функций: Настройки передачи > Отчет о результатах передачи > Изменить > выкл > готово. Что любопытно, эту настройку принтер игнорирует и все равно пытается напечатать отчет после каждого сканирования, ни перезагрузка, ни обновление прошивки не помогает. После того как отключили печать отчета о результатах передачи, надо напечатать этот отчет вручную. Через панель управления на устройстве, ищем "Отчет об управл. связью" и печатаем его. Вуаля, больше отчет не появляется и не зависает в очереди на печать.

Александр Пиневич

5 октября 2022

Спасибо, братцы! Canon MF 420, такая же фигня с зависанием после сканирования и ошибкой #099. Принудительная печать отчета через панель управления не запускается, виснет с ошибкой. Настройки/Регистрация: Настройки функций: Настройки передачи > Общие настройки Автопечать после 40 передач: > выключить Отчет о результатах передачи там же - тоже выключить Логин/пароль в админку по умолчанию 7654321

Евгений Л.

23 июня 2022

сделал, как ты. Проблема исчезла. Спасибо за подсказку !

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AnDrEyKa

3 июля 2020

Такая же беда на 5 таких же устройствах после сканирования в сетевую папку (через SMB). Уже всех достало, поддержка Canon шлёт в сервис, но с сервисом связываться не хочется. Обновления прошивок не помогает (уже года полтора как ими пользуемся). Если кто знает как с этим бороться - скажите!

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Oleg Simkovich

5 мая 2020

К сожалению не сталкивался с такой ошибкою и не смогу вам подсказать!

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Войдите в аккаунтИ тогда откроется корзина, а цены на Маркете могут стать ниже

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