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Смартфон Samsung Galaxy A5 (2016) SM-A510F

Задать вопрос

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Нет в продаже

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Ответить

Цена

2 ответа

как закачать другой звоноr

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Иван Г.

12 января 2022

Как его разблокировать

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1 ответ

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Samsung

Ответ бренда · 13 января 2022

Иван, здравствуйте! В данном случае нужно больше информации, чтобы разобраться в ситуации. Например, при первоначальной настройке нового Galaxy A5 (2016), смартфон не должен запрашивать никакие пароли, однако на этом этапе есть возможность ввести логин и пароль от своей учетной записи Google, учетной записи Samsung, а также установить для разблокировки смартфона PIN-код, пароль или графический ключ. Возможно, что-то из перечисленного было установлено на этапе активации смартфона. Внесение биометрических данных (отпечаток пальца) всегда сопровождается установкой PIN-кода, пароля или графического ключа. Это сделано из соображений безопасности, например в тех случаях, если вы повредите поверхность пальца и считывание отпечатка станет невозможным. Необходимость периодически разблокировать смартфон с помощью PIN-кода или пароля, вместо биометрических данных, также обусловлена соображениями безопасности и не отключается в настройках. Если вы забыли пароль и активировали на смартфоне Samsung Account, то можно воспользоваться сервисом Find My Mobile для сброса пароля на экране блокировки. Если вы не активировали Samsung account, то можно сделать жесткий сброс до заводских настроек. Для этого необходимо выключить устройство, затем зажать клавиши “Громкость вверх” + “Включение” + "Домой" до появления сервисного меню. В открывшемся меню клавишей “Громкость вниз” выберите пункт “Wipe data/factory reset” и нажмите клавишу “Включение”. Далее выберите “Yes” и нажмите клавишу “Включение”. При этом будут удалены все ваши данные, включая файлы и загруженные приложения. После перезагрузки смартфон может потребовать пароль от учетной записи Google. Для консультации и за помощью в настройке смартфона, а также в случае возникновения любых сложностей в работе устройства, вы всегда можете обратиться в Единую службу поддержки по номеру 8-800-555-55-55 или задать вопрос в чат технической поддержки https://www.samsung.com/ru/support/chat/ . Наши специалисты приложат все усилия, чтобы помочь вам.

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Войдите в аккаунтИ тогда откроется корзина, а цены на Маркете могут стать ниже

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