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ЯндексЯндекс
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Отзывы о магазине 12 Обезьян

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Альбина Киселева
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Недостатки:
Заказала консервы для кошек Ночной охотник, был оформлен самовывоз, заказ задержали, прислали 5 банок консервов, замотанных в пищевую пленку, пакета нет, в чем везти, купила пакет, это ладно, приехала домой, размотала пленку, а 3 банки из пяти измяты, по правилам такой товар не должны отправлять.
2 года назад, Москва
Ольга Ипполитова
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Недостатки:
Из трех позиций в заказе одна, ради которой все заказывалось, пришла не та. В каталоге замок для аквариума 41/34 см, а прислали от силы размером 20 см. Налицо несоответствие товара в каталоге. (Немного позже этот же замок с этой же фотографией стоял уже с другими размерами). По итогу, возврат всей посылки и потраченное зря время! Посмотрим, как вернут деньги, т. к. была полная предоплата заказа. Постараюсь найти время и отписаться о дальнейших действиях магазина.
2 года назад, Екатеринбург
Комментарий 150747326
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте Ольга. В Вашем заказе 125183 был только грунт 5 шт (АкваГрунт Грунт голубой окатанный 4-8 (2 кг)), там нет декора для аквариума и заказ выполнен без ошибок. Так же посмотрели по Вашим данным, у нас нет больше заказов, возможно делали под другими данными или же это не наш заказ. Проверьте пожалуйста если не трудно, чтоб мы могли проверить данную ситуацию. Так же у нас не стоит задача по возврату средств по данному заказу, ждем от Вас информацию, спасибо за сообщение.
Здравствуйте Ольга. В Вашем заказе 125183 был только грунт 5 шт (АкваГрунт Грунт голубой окатанный 4-8 (2 кг)), там нет декора для аквариума и заказ выполнен без ошибок. Так же посмотрели по Вашим данным, у нас нет больше заказов, возможно делали под другими данными или же это не наш заказ. Проверьте пожалуйста если не трудно, чтоб мы могли проверить данную ситуацию. Так же у нас не стоит задача по возврату средств по данному заказу, ждем от Вас информацию, спасибо за сообщение.
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Понятная информация о товаре, история заказа подробно освещена в личном кабинете, чёткая работа по доставке
Недостатки:
Нет оплаты за пересылку, пришлось оплачивать при получении, трудно связаться с консультантами, телефоны мертвые
Изменить2 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Все хорошо кроме одного
Недостатки:
Заказ № 118336 Заказывал прозрачное колесо для ежа, хотел как на сайте указано на фото (прозрачное), а приехало красное, не подходит по дизайну,
Комментарий:
если б курьер приехал и поменял то сменил бы оценку на сайте. Благодарю за понимание
Изменить2 года назад, Москва
Andrey B.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Ничего не понравилось!
Недостатки:
Заказал ротор для аквариумного фильтра атман 3338. На сайте был только 3338s. Продавец убедил меня, что эти роторы идентичны. Вранье, они разные, есть фото для сравнения. Остается ждать, пока передохнут все рыбки без фильтра!
Комментарий:
Самые негативные!
2 года назад, Феодосия
Наталья Н.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Недостатки:
Товар не соответствует размеру. Чтобы сделать возврат нужно заплатить половину стоимости товара
2 года назад, Ярославль
Комментарий 105754061
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, укажите пожалуйста номер заказа для выяснения данной ситуации.
Здравствуйте, укажите пожалуйста номер заказа для выяснения данной ситуации.
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
нет
Недостатки:
привезли бракованный товар и отказывались менять
Изменить2 года назад, Москва
Комментарий 105490444
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, укажите пожалуйста номер Вашего заказа для выяснения ситуации. Все возвраты осуществляются в точке приема возвратов. Условия по возврату описаны в соответствующем разделе "Возвраты".
Здравствуйте, укажите пожалуйста номер Вашего заказа для выяснения ситуации. Все возвраты осуществляются в точке приема возвратов. Условия по возврату описаны в соответствующем разделе "Возвраты".
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Недостатки:
Заказывала таблетки успокоительного действия для собак Sanal Relax - получила обратный эффект. Собака стала дома еще больше метить. (Самая низкая цена на эти таблетки была в этом магазине). И заказывала лакомство олений рог размер S. Отрезочек рога оказался такой коротенький, что йорк никак не смог его удержать и погрызть. В итоге все деньги на ветер.
Комментарий:
Сборка на складе магазина заняла 5 дней.
Изменить2 года назад, Челябинск
Николай Крылов
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Недостатки:
Карабин на ошейник. Сломался через пару месяцев.Написал в магазин.Не ответили,но рекламу шлют регулярно!
2 года назад, Санкт-Петербург
Комментарий 105358047
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, укажите пожалуйста номер Вашего заказа. И куда вы писали по данному поводу.
Здравствуйте, укажите пожалуйста номер Вашего заказа. И куда вы писали по данному поводу.
Ксения Зезюля
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
пришла посылка быстро
Недостатки:
я заказала средство гомеопатическое для иньекций. Специально его искала долго в разных магазинах и очень обрадовалась,что оно есть в этом магазине. Но когда открыла посылку то, увидела,что мне прислали это средство, но для перорально. И меня это расстроило. Хотя в чеке указано средство гомеопатическое для иньекций.
2 года назад, Москва
Комментарий 105332201
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, укажите пожалуйста номер Вашего заказа, для выяснения причины ошибки.
Здравствуйте, укажите пожалуйста номер Вашего заказа, для выяснения причины ошибки.
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