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ЯндексЯндекс
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Отзывы о магазине 123.ru

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Sergey Baeff
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Дважды переносили доставку!
3 недели назад
Комментарий 171223014
Логотип 123.ru
123.ru
Ответ официального представителя магазина
Добрый день! Сожалеем, что Вам пришлось столкнуться с данной ситуацией. Мы не можем влиять на работу службы доставки Яндекс Маркета. С уважением, интернет-магазин 123.RU
Добрый день! Сожалеем, что Вам пришлось столкнуться с данной ситуацией. Мы не можем влиять на работу службы доставки Яндекс Маркета. С уважением, интернет-магазин 123.RU
Павел Тюрин
2
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Отзыв не учитывается в рейтинге магазина
Недостатки:
Привезли не то или не все товары
Комментарий:
Чехол фальсифицирован! Не на тот телефон.
3 недели назад
Комментарий 171222804
Логотип 123.ru
123.ru
Ответ официального представителя магазина
Добрый день! Нам не удалось обнаружить ошибку в Вашем заказе. Просим Вас обратиться на почту support@123.ru В письме укажите пожалуйста номер заказа и описание ситуации и приложите фотографии. С уважением, интернет-магазин 123.RU
Добрый день! Нам не удалось обнаружить ошибку в Вашем заказе. Просим Вас обратиться на почту support@123.ru В письме укажите пожалуйста номер заказа и описание ситуации и приложите фотографии. С уважением, интернет-магазин 123.RU
Раис Салахутдинов
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер приехал не в то время
Комментарий:
Позвонил за 20мин,как дурак целый день ждал,ток отъехал и вот здрасте
Месяц назад
Комментарий 171227967
Логотип 123.ru
123.ru
Ответ официального представителя магазина
Добрый день! По регламенту курьер звонит в течении часа до доставки. Курьер позвонил за 20 минут до приезда. С уважением, интернет-магазин 123.RU
Добрый день! По регламенту курьер звонит в течении часа до доставки. Курьер позвонил за 20 минут до приезда. С уважением, интернет-магазин 123.RU
Ирина Б.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Товар повреждён или неисправен
Комментарий:
Курьер грубый, пришёл с криками, помял корпус духовки
Месяц назад
Комментарий 170600998
Логотип 123.ru
123.ru
Ответ официального представителя магазина
Добрый день! Сожалеем, что Вам пришлось столкнуться с данной ситуацией. К сожалению, мы не можем влиять на качество работы службы доставки Яндекс Маркета. Для решения проблемы, относительно вмятины на корпусе товара, рекомендуем обратится в наш гарантийный отдел. Напишите, пожалуйста на адрес электронной почты support@123.ru С уважением, интернет-магазин 123.RU
Добрый день! Сожалеем, что Вам пришлось столкнуться с данной ситуацией. К сожалению, мы не можем влиять на качество работы службы доставки Яндекс Маркета. Для решения проблемы, относительно вмятины на корпусе товара, рекомендуем обратится в наш гарантийный отдел. Напишите, пожалуйста на адрес электронной почты support@123.ru С уважением, интернет-магазин 123.RU
анна к
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Привезли не то или не все товары
Комментарий:
Специально заказывала с голубой крышкой, что отражено в заказе. Прислали полностью белый чайник. Расчитано на дураков?
Месяц назад
Комментарий 171345538
Логотип 123.ru
123.ru
Ответ официального представителя магазина
Добрый день! Действительно имело место ошибка с нашей стороны. Сожалеем, Что Вам пришлось столкнуться с данной ситуацией. Для возврата товара, пожалуйста, напишите на электронную почту: support@123.ru С уважением, интернет-магазин 123.RU
Добрый день! Действительно имело место ошибка с нашей стороны. Сожалеем, Что Вам пришлось столкнуться с данной ситуацией. Для возврата товара, пожалуйста, напишите на электронную почту: support@123.ru С уважением, интернет-магазин 123.RU
Максим З.
7
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Привезли не то или не все товары
Комментарий:
Товар не соответсвует! Вместо заявленных кабелей длиной 10 м привезли кабели длиной 3 м!!!
Месяц назад
Комментарий 170524675
Логотип 123.ru
123.ru
Ответ официального представителя магазина
Добрый день! К сожалению, имелась ошибка с нашей стороны при описании товара. Сожалеем, что Вам пришлось столкнуться с данной ситуацией. Для возврата товара, напишите, пожалуйста, на электронную почту гарантийного отдела: support@123.ru Приносим извинения за сложившуюся ситуацию. С уважением, интернет-магазин 123.RU
Добрый день! К сожалению, имелась ошибка с нашей стороны при описании товара. Сожалеем, что Вам пришлось столкнуться с данной ситуацией. Для возврата товара, напишите, пожалуйста, на электронную почту гарантийного отдела: support@123.ru Приносим извинения за сложившуюся ситуацию. С уважением, интернет-магазин 123.RU
Рада
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер был невежлив
Комментарий:
Курьер категорически не позволил вскрывать товар, мол не положено, по какому праву он это делал? Это магазину не положено , а покупатель имеет полное право проверить товар при оплате !!!
2 месяца назад
Комментарий 169998415
Логотип 123.ru
123.ru
Ответ официального представителя магазина
Добрый день! До оплаты заказа, вы имеете возможность осмотреть упаковку товара на предмет внешних повреждений. После оплаты при курьере, вы можете вскрыть упаковку и осмотреть сам товар и его комплектацию. Включение товара и его тестирование при курьере не предусмотрено правилами площадки. Если товар не подошел или не понравился, но у него сохранены потребительские свойства и товарный вид, по закону имеется возможность вернуть его в течение 7 календарных дней (не считая дня получения). В данном случае, со слов курьера Вы хотели вскрыть упаковку и проверить товар на работоспособность при курьере, что нарушает регламент площадки. С уважением, интернет-магазин 123.RU
Добрый день! До оплаты заказа, вы имеете возможность осмотреть упаковку товара на предмет внешних повреждений. После оплаты при курьере, вы можете вскрыть упаковку и осмотреть сам товар и его комплектацию. Включение товара и его тестирование при курьере не предусмотрено правилами площадки. Если товар не подошел или не понравился, но у него сохранены потребительские свойства и товарный вид, по закону имеется возможность вернуть его в течение 7 календарных дней (не считая дня получения). В данном случае, со слов курьера Вы хотели вскрыть упаковку и проверить товар на работоспособность при курьере, что нарушает регламент площадки. С уважением, интернет-магазин 123.RU
Александр Старушко
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Привезли не то или не все товары
Комментарий:
Привезли не тот чехол
2 месяца назад
Комментарий 169794429
Логотип 123.ru
123.ru
Ответ официального представителя магазина
Добрый день! К сожалению, нам не удалось обнаружить ошибку в Вашем заказе. Просим Вас обратиться на почту support@123.ru или дополните отзыв данными о несоответствии. С уважением, интернет-магазин 123.RU
Добрый день! К сожалению, нам не удалось обнаружить ошибку в Вашем заказе. Просим Вас обратиться на почту support@123.ru или дополните отзыв данными о несоответствии. С уважением, интернет-магазин 123.RU
Василий Иванов
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Курьер был невежлив • Упаковка повреждена
Комментарий:
Курьер позвонил сообщить о своем приезде, в итоге накричал на меня из-за того, что ему товар придется поднять ко мне на этаж. Доставка отвратительная. Еще и рядом с товаром, когда я его смотрел, хамил.
2 месяца назад
Комментарий 169631327
Логотип 123.ru
123.ru
Ответ официального представителя магазина
Добрый день! Провели разъяснительную работу с курьером. Спасибо за сигнал. С уважением, интернет-магазин 123.RU
Добрый день! Провели разъяснительную работу с курьером. Спасибо за сигнал. С уважением, интернет-магазин 123.RU
Shemaev
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер не сообщил, когда приедет
Комментарий:
Приехал не на тот адрес
3 месяца назад
Комментарий 169448717
Логотип 123.ru
123.ru
Ответ официального представителя магазина
Добрый день! В результате внутренней проверки установлено: 1. Курьер Вам позвонил за час до приезда, но Вас не было на месте. 2. Позже выяснилось что на въезде к вашему адресу был шлагбаум и наш сотрудник может подъехать. 3. Чтобы выполнить вашу доставку курьер пешком добирался до вашего адреса. С уважением, интернет-магазин 123.RU
Добрый день! В результате внутренней проверки установлено: 1. Курьер Вам позвонил за час до приезда, но Вас не было на месте. 2. Позже выяснилось что на въезде к вашему адресу был шлагбаум и наш сотрудник может подъехать. 3. Чтобы выполнить вашу доставку курьер пешком добирался до вашего адреса. С уважением, интернет-магазин 123.RU
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