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ЯндексЯндекс
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Отзывы о магазине 123.ru

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Ната
6
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Привезли не то или не все товары
Комментарий:
С доставкой всё отлично, но продавец положил совершенно не тот товар, который заказывали, вместо оригинального картриджа подложили какой-то другой подвального производства
Год назад
Комментарий 158988886
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим Вас за обращение! К сожалению,дейсвительно по Вашему заказу была обнаружена ошибка. Мы передали информацию в Яндекс.Маркет на исправление данной ошибки. Приносим извинения за доставленные неудобства. С уважением, интернет-магазин 123.RU
Добрый день! Благодарим Вас за обращение! К сожалению,дейсвительно по Вашему заказу была обнаружена ошибка. Мы передали информацию в Яндекс.Маркет на исправление данной ошибки. Приносим извинения за доставленные неудобства. С уважением, интернет-магазин 123.RU
Анастасия Ишалина
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Привезли не то или не все товары
Комментарий:
Блок питания должен был быть в новой упаковке. Но пришёл просто в пупырке. За что переплата тогда?
Год назад
Комментарий 152821167
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим Вас за обращение! К сожалению , действительно от нашего магазина поставка по данному товару идёт oem версии. В ближайшее время мы дополним информацию по данному товару. Приносим извинения за доставленные неудобства. С уважением, интернет-магазин 123.RU
Добрый день! Благодарим Вас за обращение! К сожалению , действительно от нашего магазина поставка по данному товару идёт oem версии. В ближайшее время мы дополним информацию по данному товару. Приносим извинения за доставленные неудобства. С уважением, интернет-магазин 123.RU
Дмитрий Белоусов
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Товар не соответствует описанию
Год назад
Комментарий 152742745
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим Вас за обращение! К сожалению, нам не удалось найти ошибки по Вашему заказу . Просим Вас обратится на почту info@123.ru Укажите пожалуйста номер заказа и опишите более подробнее проблему. С уважением, интернет-магазин 123.RU
Добрый день! Благодарим Вас за обращение! К сожалению, нам не удалось найти ошибки по Вашему заказу . Просим Вас обратится на почту info@123.ru Укажите пожалуйста номер заказа и опишите более подробнее проблему. С уважением, интернет-магазин 123.RU
Евгений Соловьёв
7
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
У курьера не было сдачи
Комментарий:
Менеджер обещала что позвонят за час, курьер позвонил за 15 минут. За это время не успел бы подойти по указанному адресу. К счастью курьер согласился привезти заказ на другой адрес, недалеко от указанного. Так же менеджеру сообщил что будет нужна сдача, но курьер был зол что сдачи не нашлось.
Год назад
Комментарий 152176351
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим за обращение! Мы обязательно проведём разъяснительную беседу с курьером. Приносим извинения за доставленные неудобства. С уважением, Служба поддержки клиентов интернет магазина 123.RU.
Добрый день! Благодарим за обращение! Мы обязательно проведём разъяснительную беседу с курьером. Приносим извинения за доставленные неудобства. С уважением, Служба поддержки клиентов интернет магазина 123.RU.
николай ч.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Привезли не то или не все товары
Год назад
Комментарий 152095039
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим Вас за обращение! К сожалению, нам не удалось найти ошибку по Вашему заказу. Просим Вас прислать фотографии полученного заказа. на почту info@123.ru С уважением, Служба поддержки клиентов интернет магазина 123.RU.
Добрый день! Благодарим Вас за обращение! К сожалению, нам не удалось найти ошибку по Вашему заказу. Просим Вас прислать фотографии полученного заказа. на почту info@123.ru С уважением, Служба поддержки клиентов интернет магазина 123.RU.
Денис Fat
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Заказ доставили не в тот день
Год назад
Комментарий 152056465
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим Вас за обращение! К сожалению , по доставке нет возможности привезти заказ в интервальное время. Все доставки осуществляются строго с 10.00 до 19.00 Курьер перед выездом , обязательно связывается с клиентом. В данном случаи Ваш заказ был перенесён , так как у Вас не было возможности принять заказ. Надеемся на Ваше понимание! С уважением, Служба поддержки клиентов интернет магазина 123.RU.
Добрый день! Благодарим Вас за обращение! К сожалению , по доставке нет возможности привезти заказ в интервальное время. Все доставки осуществляются строго с 10.00 до 19.00 Курьер перед выездом , обязательно связывается с клиентом. В данном случаи Ваш заказ был перенесён , так как у Вас не было возможности принять заказ. Надеемся на Ваше понимание! С уважением, Служба поддержки клиентов интернет магазина 123.RU.
Александр Земцов
6
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
К курьеру, который доставил товар, вопросов нет. Но дело в том, что товар ко мне привезли на день позже, чем я указывал. В день первой доставки Яндекс неверно определил точку на карте, куда надо везти заказ. По этой причине курьер просто отказался везти мой заказ, мотивируя это тем, что ему далеко и поездка не окупится. Пришлось перенести заказ на следующий день.
Год назад
Комментарий 152055771
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим Вас за обращение! Ваш заказ был оформлен с услугой доставки от Маркета. Мы как магазин, только передаём заказ курьерам. Советуем в следующий раз попробовать оформить заказ с нашей доставкой. С уважением, интернет-магазин 123.RU
Добрый день! Благодарим Вас за обращение! Ваш заказ был оформлен с услугой доставки от Маркета. Мы как магазин, только передаём заказ курьерам. Советуем в следующий раз попробовать оформить заказ с нашей доставкой. С уважением, интернет-магазин 123.RU
disp8rn
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
У курьера не было сдачи
Комментарий:
Манагер спросила нужна ли будет сдача. Сказал сколько.
Год назад
Комментарий 151919556
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим Вас за обращение! Обязательно проведём с курьером разъяснительную беседу . Приносим извинения за доставленные неудобства. С уважением, интернет-магазин 123.RU
Добрый день! Благодарим Вас за обращение! Обязательно проведём с курьером разъяснительную беседу . Приносим извинения за доставленные неудобства. С уважением, интернет-магазин 123.RU
Георгий Мегрелишвили
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Товар повреждён или неисправен
Год назад
Комментарий 151827216
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим Вас за обращение! К сожалению , данное устройство нет возможности проверить на складе. По этому мы стараемся довезти до клиент новый запечатанный товар , что бы Вы могли самостоятельно проверить функционал товара. Мы видим что Вы уже обратились в поддержку по сдаче товара. Как только товар поступит к нам на склад и сотрудник проведёт диагностику . Мы обязательно отправим заявку на возврат денежных средств. Ожидайте пожалуйста. С уважением, интернет-магазин 123.RU
Добрый день! Благодарим Вас за обращение! К сожалению , данное устройство нет возможности проверить на складе. По этому мы стараемся довезти до клиент новый запечатанный товар , что бы Вы могли самостоятельно проверить функционал товара. Мы видим что Вы уже обратились в поддержку по сдаче товара. Как только товар поступит к нам на склад и сотрудник проведёт диагностику . Мы обязательно отправим заявку на возврат денежных средств. Ожидайте пожалуйста. С уважением, интернет-магазин 123.RU
Иван Стадник
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Упаковка повреждена
Год назад
Комментарий 151817225
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим Вас за обращение! К сожалению , транспортировочная упаковка не всегда сохраняет заводской вид и за перемещения товара до конечного потребителя. Надеемся на Ваше понимание. С уважением, интернет-магазин 123.RU
Добрый день! Благодарим Вас за обращение! К сожалению , транспортировочная упаковка не всегда сохраняет заводской вид и за перемещения товара до конечного потребителя. Надеемся на Ваше понимание. С уважением, интернет-магазин 123.RU
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