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ЯндексЯндекс
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Отзывы о магазине 123.ru

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Stek
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Заказ доставили не в тот день
Комментарий:
Очень тяжёлая связь с курьером. Спасибо сервисной службе - только через неё удалось связаться с курьером и всё же получить товар
Неделю назад
Комментарий 170828140
Логотип 123.ru
123.ru
Ответ официального представителя магазина
Добрый день! Сожалеем, что задержали доставку Вашего заказа. Приносим извинения за доставленные неудобства. С уважением, интернет-магазин 123.RU
Добрый день! Сожалеем, что задержали доставку Вашего заказа. Приносим извинения за доставленные неудобства. С уважением, интернет-магазин 123.RU
Яна сергеева
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Заказ доставили не в тот день
Неделю назад
Комментарий 170612943
Логотип 123.ru
123.ru
Ответ официального представителя магазина
Добрый день! К сожалению, ситуация подтвердилась. Приносим свои извинения за задержку доставки заказа. С уважением, интернет-магазин 123.RU
Добрый день! К сожалению, ситуация подтвердилась. Приносим свои извинения за задержку доставки заказа. С уважением, интернет-магазин 123.RU
Алена Папина
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер не сообщил, когда приедет
Комментарий:
Поддержка долго отвечала на вопросы. Курьер позвонил за 15 минут, не за час
Месяц назад
Комментарий 169795703
Логотип 123.ru
123.ru
Ответ официального представителя магазина
Добрый день! 1. По регламенту, курьер связывается в течении часа до доставки. Курьер связался с Вами за 15 минут до доставки. 2. По регламенту, продавец должен предоставить ответ в чате в течении 1 часа. В чат нам вы написали в 17:33, мы предоставили ответ в 17:53. Вам был предоставлен ответ через 20 минут. Нарушений регламентов не выявлено, но приносим извинения за неудобства. С уважением, интернет-магазин 123.RU
Добрый день! 1. По регламенту, курьер связывается в течении часа до доставки. Курьер связался с Вами за 15 минут до доставки. 2. По регламенту, продавец должен предоставить ответ в чате в течении 1 часа. В чат нам вы написали в 17:33, мы предоставили ответ в 17:53. Вам был предоставлен ответ через 20 минут. Нарушений регламентов не выявлено, но приносим извинения за неудобства. С уважением, интернет-магазин 123.RU
Николай С.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер не сообщил, когда приедет
Комментарий:
Доставили быстро, единственный сложный момент в день доставки бронирует очень большой временной интервал с 9 до 19 и уточнить приблизительное время фактической доставки сложно т.к. магазин начинает всячески игнорировать просьбу узнать что с маршрутом у курьера... за это - 2 звезды.
Месяц назад
Кирилл Кулешов
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
У курьера не было сдачи
Комментарий:
За день до доставки позвонили уточнить сумму, чтобы подготовить сдачу. Сумма заказа была 14213 рублей, договорились на сдачу с суммы 14300, то есть 87 рублей. На следующий день доставили товар, я дал 14250. Как итог дали сдачу всего 30 рублей, 7-ми рублей у доставщиков не нашлось. А если бы я дал 14300, то меня бы опрокинули на 87 рублей??? Хоть и мелочь, но это принцип.
2 месяца назад
Комментарий 169335146
Логотип 123.ru
123.ru
Ответ официального представителя магазина
Добрый день! Благодарим Вас за оставленный отзыв. Сожалеем, что Вам пришлось столкнуться с данной ситуацией. Провели работу с курьером. Сделали все возможное, чтобы подобное больше не повторилось. С уважением, интернет-магазин 123.RU
Добрый день! Благодарим Вас за оставленный отзыв. Сожалеем, что Вам пришлось столкнуться с данной ситуацией. Провели работу с курьером. Сделали все возможное, чтобы подобное больше не повторилось. С уважением, интернет-магазин 123.RU
Антон Эльбрусыч
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Привезли не то или не все товары • Заказ доставили не в тот день
Комментарий:
нужна была клемма как на фотографии прикручивается с боку на бол и гайку, а прислали клемма прикручивается сверху, пришлось химичить
2 месяца назад
Комментарий 169373181
Логотип 123.ru
123.ru
Ответ официального представителя магазина
Добрый день! Благодарим Вас за оставленный отзыв. С уважением, интернет-магазин 123.RU
Добрый день! Благодарим Вас за оставленный отзыв. С уважением, интернет-магазин 123.RU
Андрей Клепалов
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер приехал не в то время
2 месяца назад
Комментарий 168951833
Логотип 123.ru
123.ru
Ответ официального представителя магазина
Добрый день! Благодарим Вас за оставленный отзыв. Провели работу с курьером. Сделали все возможное, чтобы подобное больше не повторилось. С уважением, интернет-магазин 123.RU
Добрый день! Благодарим Вас за оставленный отзыв. Провели работу с курьером. Сделали все возможное, чтобы подобное больше не повторилось. С уважением, интернет-магазин 123.RU
Отзывы старше 3 месяцев
Lesha Francusov
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Заказ не подняли на этаж
Комментарий:
Пришлось идти на парковку, курьер не смог найти нужное кафе, сначала отдал только один товар, потом пошли к машине и на коленках проверял весь товар.
3 месяца назад
Комментарий 168382646
Логотип 123.ru
123.ru
Ответ официального представителя магазина
Добрый день! Благодарим Вас за оставленный отзыв! Сожалеем, что Вам пришлось столкнуться с данной ситуацией. Сделаем все возможное, чтобы подобное больше не повторилось. С уважением, интернет-магазин 123.RU
Добрый день! Благодарим Вас за оставленный отзыв! Сожалеем, что Вам пришлось столкнуться с данной ситуацией. Сделаем все возможное, чтобы подобное больше не повторилось. С уважением, интернет-магазин 123.RU
Олег К
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер был невежлив
Комментарий:
Сам магазин норм, спасибо сотруднице, которая связалась в день доставки и помогла перенести дату. Приехал курьер вида "ой как вы все достали", взял деньги, сказав, что без сдачи. Бог с ней, со сдачей, это и так были его чаевые, но после такого поведения давать их расхотелось. А магазину, конечно, добра и процветания!
3 месяца назад
Комментарий 168261545
Логотип 123.ru
123.ru
Ответ официального представителя магазина
Добрый день! Благодарим Вас за оставленный отзыв. Провели работу с курьером. Сделали все возможное, чтобы подобное больше не повторилось. С уважением, интернет-магазин 123.RU
Добрый день! Благодарим Вас за оставленный отзыв. Провели работу с курьером. Сделали все возможное, чтобы подобное больше не повторилось. С уважением, интернет-магазин 123.RU
Денис Третьяков
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер приехал не в то время
5 месяцев назад
Комментарий 166611015
Логотип 123.ru
123.ru
Ответ официального представителя магазина
Добрый день! Благодарим Вас за оставленный отзыв. Проверили доставку Вашего заказа. По регламенту, доставка заказа производится в интервале с 09:00 до 19:00 К сожалению, курьер не успел доставить Ваш заказ до 19:00 Провели работу с курьером. Сделали все возможное, чтобы подобное больше не повторилось. С уважением, интернет-магазин 123.RU
Добрый день! Благодарим Вас за оставленный отзыв. Проверили доставку Вашего заказа. По регламенту, доставка заказа производится в интервале с 09:00 до 19:00 К сожалению, курьер не успел доставить Ваш заказ до 19:00 Провели работу с курьером. Сделали все возможное, чтобы подобное больше не повторилось. С уважением, интернет-магазин 123.RU
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