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ЯндексЯндекс
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Отзывы о магазине 1CLICK

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Михаил С.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
пломба была вскрыта, доставку переносили, но к самому товару пока претензий нет
3 недели назад
Вячеслав В.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
К сожалению процесс доставки оказался отвратителен Мало того, что заказ не был доставлен в срок по неизвестным причинам, так и доставка на следующий день, была не в приоритетном порядке А курьеру второго дня претензий нет Ко всему процессу доставки огромная жалоба Как итог: 1) Заказ доставлен не в срок 2) Конкретные причины переноса и опоздания более чем на сутки неизвестны 3) Поддержка помочь в 99% случаев не может и скидывает шаблонные выдержки из регламента, что обусловлено введением чат-бота. Если поддержка действительно как-то пыталась помочь и связывалась с курьером, за это спасибо! 4) Заказ был оформлен в подарок заранее, из за сроков все сорвалось Очень расстроены данным событием и отношением. Подарок в срок не вручен, компенсации нет.
Месяц назад
Отзывы старше 3 месяцев
Татьяна Булочникова
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Пункт выдачи трудно найти
Комментарий:
Три раза обошла подвал и 1-2 этажи универмага. Ни одного указателя на пункт выдачи. Столько времени и нервов потратила на поиски😱
Год назад
Комментарий 159886870
Логотип 1CLICK
1CLICK
Ответ официального представителя магазина
Здравствуйте, уважаемый покупатель! Нам жаль, что Вы долго искали пункт выдачи! При оформлении заказа в описании ПВЗ есть уточнения как его найти. К сожалению, дублировать эту информацию в смс уведомлении мы не можем, это запрещено площадкой, но Вы всегда можете написать в чат поддержки, где наши операторы оперативно ответят на все вопросы! Команда 1CLICK
Здравствуйте, уважаемый покупатель! Нам жаль, что Вы долго искали пункт выдачи! При оформлении заказа в описании ПВЗ есть уточнения как его найти. К сожалению, дублировать эту информацию в смс уведомлении мы не можем, это запрещено площадкой, но Вы всегда можете написать в чат поддержки, где наши операторы оперативно ответят на все вопросы! Команда 1CLICK
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: самовывоз
Недостатки:
Покупал телефон Xiaomi M11. Обнаружил, что некорректно работает датчик приближения телефона к уху во время звонка, из-за этого постоянно что то нажимается на экране. Обратился в тех.поддержку и отправил телефон на диагностику. В результате установили программу, которая должна была помочь, но в итоге не работает. Так еще и во время доставки обратно, или во время работы, поцарапали экран. Крайне недоволен таким уровнем сервиса.
ИзменитьГод назад, Москва
Комментарий 152384547
Логотип 1CLICK
1CLICK
Ответ официального представителя магазина
Здравствуйте, уважаемый покупатель! Уточнили детали в нашем СЦ. Вы сдали нам телефон на диагностику в котором не подтвердился заявленный дефект. Царапины не на экране телефона, а на плёнке. Мы предложили Вам переклеить плёнку (стекло) за наш счёт, но Вы отказались. Нам жаль, что Вас не устроил наш сервис. Команда 1CLICK
Здравствуйте, уважаемый покупатель! Уточнили детали в нашем СЦ. Вы сдали нам телефон на диагностику в котором не подтвердился заявленный дефект. Царапины не на экране телефона, а на плёнке. Мы предложили Вам переклеить плёнку (стекло) за наш счёт, но Вы отказались. Нам жаль, что Вас не устроил наш сервис. Команда 1CLICK
Евгения Мысина
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Товар повреждён • Курьер приехал не в то время
Комментарий:
Доставка товара переносилась , и в итоге коробка пришла помятая
Год назад
Андрей Н.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Недостатки:
Купил redmi 10 получил быстро. На сайте пишут, что возврат в течение 2 недель без объяснения причин. Вернул через 2 дня после получения. Закачал несколько стандартных приложений. Перед сдачей удалил. Отправили на экспертизу в Москву. Через две недели перезвонили. Заявили, что тел уже стал б/у. Причины: помят пересылочный конверт и потёртости на чехле. Предложили возврат за минусом 2 тыс рублей. Заказывал у них последний раз. Слово надо держать.
2 года назад, Санкт-Петербург
Дмитрий В.
1
Заказ оформлен на Яндекс Маркет
Доставил магазин
Отзыв не учитывается в рейтинге магазина
Недостатки:
Курьер не сообщил, когда приедет
2 года назад
Комментарий 150123536
Логотип 1CLICK
1CLICK
Ответ официального представителя магазина
Здравствуйте! Не можем с Вами связаться для уточнения более подробной информацию доставке и что же Вас так сильно разочаровало. Будем рады обратной связи и постараемся загладить все неприятные моменты, если они были. Команда 1CLICK
Здравствуйте! Не можем с Вами связаться для уточнения более подробной информацию доставке и что же Вас так сильно разочаровало. Будем рады обратной связи и постараемся загладить все неприятные моменты, если они были. Команда 1CLICK
Комментарий 150124986
1CLICK, Упаковка наушников была вскрыта.
1CLICK, Упаковка наушников была вскрыта.
Александр А.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Достоинства:
19 ноября выбрал телефон по хорошей цене, заказал обратную связь по телефону. Сотрудница быстро мне перезвонила, уточнились по цене, по модели. Сделал заказ по телефону. Телефон доставили на 2 дня раньше обещанного.
Недостатки:
Но при получении телефон оказался на 1000 руб. дороже, чем я заказывал. Неприятно. Я отказался получать.
2 года назад, Ижевск
Сергей П.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: самовывоз
Достоинства:
Цена, конечно привлекательная
Недостатки:
Оплата только нал. Когда я вижу такие магазины, сразу ухожу. Явно работают в серую. 100% двойная бухгалтерия и неуплата налогов.
2 года назад, Нижний Новгород
Лера М.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Пункт выдачи трудно найти
Комментарий:
Вроде как доставка, а вроде и нет . Пункт выдачи выглядит ужасно подозрительно,😂
2 года назад
Комментарий 105889326
Логотип 1CLICK
1CLICK
Ответ официального представителя магазина
Здравствуйте, Лера! Из отзыва не совсем понятно, что мы сделали не так, что заслужили аж два балла. По поводу пункта выдачи всегда проконсультируют наш операторы. Нам жаль, что Вам не понравилось, но реальных причин столько низкой оценке не нашли. Команда 1CLICK
Здравствуйте, Лера! Из отзыва не совсем понятно, что мы сделали не так, что заслужили аж два балла. По поводу пункта выдачи всегда проконсультируют наш операторы. Нам жаль, что Вам не понравилось, но реальных причин столько низкой оценке не нашли. Команда 1CLICK
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