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ЯндексЯндекс
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Отзывы о магазине 220 Вольт

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Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Их нет, не заказывайте здесь ничего! Почитайте отзывы людей, которые оформляют заказы через сайт. Того 220 вольт, который был раньше не существует.
Недостатки:
Доставка не в срок; Нулевая поддержка; Нулевая клиент-ориентированность; Продают товар ненадлежащего качества под видом нового; Отказываются принимать товар обратно; Нет никакой информации по возврату товара, купленного дистанционно; Нет возможности отменить онлайн заказ и вернуть денежные средства.
Комментарий:
Оформил и заранее оплатил заказ на сайте с доставкой в диапазоне с 10:00 до 13:00. В указанное время заказ не привезли, попытки выяснить, где находится заказ, когда будет и прочее не увенчались успехом, по телефонам указанным на сайте звонить бесполезно. В итоге курьер приехал в 16:00, привез товар бывший в употреблении под видом нового (грязь, потертости, сколы на корпусе), забирать его обратно не захотел и при этом моей подписи в документах о том, что я не имею претензий к товару тоже не получил. По телефону с сайта 220 вольт менеджеры предлагают писать на почту клиентской службы, делать возврат через курьера отказываются. В товарном чеке фигурирует юридическое лицо "Кейс Технолоджис", но никакой информации о способах и адресе для возврата товара, купленного дистанционным способом не указано, что нарушает ст. 26.1 Закона РФ «О защите прав потребителей». По телефону "Кейс Технолоджис" из товарного чека менеджер обещал оперативно разобраться в вопросе и связаться, чего не произошло. Диалог с менеджерами по телефону бесполезен, нет никакого понимания по возврату товара. По факту непонятно кто продал товар, непонятно кто привез. Дальнейшее решение проблемы вижу только в рамках гражданского судопроизводства, направляю досудебную претензию, посмотрим на дальнейшее развитие событий.
Изменить10 месяцев назад, Санкт-Петербург
Арсений
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Недостатки:
Больше месяца не возвращают деньги.
11 месяцев назад, Дубна
Наталья Александрович
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Их нет
Недостатки:
Ужас! Доставили кучу неприятностей ! Два заказа были оплачены! Все было в наличии. Затем якобы товара не оказалась , сказали до закажут , опять звонят , товара нет на складе и не будет ! Написано заявление на возврат денежных средств 4 мая , сегодня 25 мая , денежные средства не вернули !!!!! Беспредел 😡
Комментарий:
220 вольт , это как страшный сон ! Увидеть и забыть навсегда!
11 месяцев назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: покупка в магазине
Достоинства:
нет
Недостатки:
Весь магазин - сплошной недостаток. Заказал через интернет товар, в наличии, оплатил по безналу. На следующий день уведомление что товар с браком и нужно писать заявление на возврат. Написал, дело было еще в декабре 2021 года. В итоге ни денег ни товара. Звонить или писать бесполезно, там никто ни в курсе. Выход один - в суд, больше никак, забрать свои деньги невозможно!!!
Изменить2 года назад, Омск
ООО Стандарт-Сервис
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Нет.
Недостатки:
Приобрели зарядное устройство на 24 вольта. Отработало, примерно, 10 дней. Позвонил в магазин, обещали связаться в течение 5 дней. Прошло больше 2 месяцев так никто со мной и не связался. За это время несколько раз еще звонил, писал в поддержку. Ответы одни и те же, ждите вам позвонит менеджер. Оказалась очень непорядочная организация. Работать с ней не рекомендую. Особенно если произойдёт гарантийный случай.
2 года назад, Липецк
vira-nso
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: покупка в магазине
Достоинства:
Уже нет их
Недостатки:
Контора Рога и Копыта. Товар на 12.04.22г не получен. Не кто не за что не отвечает
Комментарий:
Оплатили товар пришло уведомление о том что оплата получена. Прошел месяц товара нет, хотя изначально было написано что в наличии. Позволил уточнить, сказали потеряли транспортники, разберутся перезвонят. Заканчивается второй месяц не кто не звонит и не сообщает. Когда сами звоним, стандартно уточним сообщим перезвоним.
2 года назад, Новосибирск
Комментарий 150695911
220 Вольт
Ответ официального представителя магазина
Добрый день! Приносим Вам искренние извинения за задержку исполнения Вашего заказа. Со своей стороны постараемся максимально сократить Ваше ожидание. Спасибо, что помогаете нам становиться лучше. С уважением к Вам. Анна, менеджер Службы заботы о клиентах Компания "220 Вольт"
Добрый день! Приносим Вам искренние извинения за задержку исполнения Вашего заказа. Со своей стороны постараемся максимально сократить Ваше ожидание. Спасибо, что помогаете нам становиться лучше. С уважением к Вам. Анна, менеджер Службы заботы о клиентах Компания "220 Вольт"
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Магазин мошенник
Недостатки:
Если захотите вернуть не качественный товар,денег обратно не получите!!!!
Комментарий:
Ужасный магазин,купил пилу 18.11.2021,позвонил через 10 минут после доставки и сказал,что хочу сдать,не понятный посторонний звук при работе! Делали ,мозги неделю,потом все-таки забрали ,после недели звонков ,и постоянного вранья что курьер едет к Вам,потом ещё три недели,после ещё 10-15 звонков дали заполнить заявление на возврат денежных средств,в итоге денег до сих пор нет ,все ответы на звонки сделаны таким образом,чтобы ни кто ни за что не отвечал и все вежливо главное,включают баранов очень профессионально! Забрали 24500 руб,крутят и не отдают,нет время заниматься,постоянно звонить и слушать одни и те же ответы,мы передадим Ваше обращение ,а дальше дело так и стоит,мошенники в чистом виде!
Изменить2 года назад, Москва
Елена Шарафутдинова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Отвратительный магазин -интернет, возврат денег не производят, только один выход-суд
Недостатки:
Все не понравилось купила 31 января удлинитель, привезли не того качества, ели-ели его сдала, теперь не могу деньги получить сегодня уже 29 марта, не заказывайте у них нечего, не покупайте.
2 года назад, Санкт-Петербург
Комментарий 150648870
220 Вольт
Ответ официального представителя магазина
Добрый день, Елена! Приносим извинения за причиненные неудобства. С Вами связался наш менеджер, надеемся, что Вам удалось достичь взаимопонимания. Сделаем всё возможное, чтобы не огорчить Вас впредь. С уважением к Вам. Анна, менеджер Службы заботы о клиентах Компания "220 Вольт"
Добрый день, Елена! Приносим извинения за причиненные неудобства. С Вами связался наш менеджер, надеемся, что Вам удалось достичь взаимопонимания. Сделаем всё возможное, чтобы не огорчить Вас впредь. С уважением к Вам. Анна, менеджер Службы заботы о клиентах Компания "220 Вольт"
Ростислав Ю.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
нету
Недостатки:
Заказал носос вибрационный Вихрь за 2850, по приезду в магазин в Янино узнал что должен заплатить 4190. Девушка по телефону сообщила что этот магазин работает по франчайзи, поэтому цена теперь такая. Потратил много времени и топлива стоя в пробке в Янино. Раньше периодически покупал в 220 вольт, теперь никогда. И никому не советую. Заказ 9489951
2 года назад, Москва
Антон К.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Недостатки:
Сайт магазина, техническая поддержка, актуальность информации.
Комментарий:
При попытке купить товар на сайте, часть стоимости оплачивал сертификатом 10000 а часть 1100 с карты, по техническим причинам оплата с карты не прошла, повторно оплаты сайт не предлагает. Пока тех поддержка пыталась выяснить причину товар был продан, деньги сертификата заморожены. Обратной связи от тех поддержки не поступало. По итогу уйма потраченного времени на звонки в тех поддержку, не понятно что с сертификатом и товара нужного тоже больше нет! Не рекомендую совершать покупки в интернет магазине данной компании, клиентоориентированность на нуле!
2 года назад, Москва
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Пока тех поддержка пыталась выяснить причину товар был продан, деньги сертификата заморожены. Обратной связи от тех поддержки не поступало. По итогу уйма потраченного времени на звонки в тех поддержку, не понятно что с сертификатом и товара нужного тоже больше нет! Не рекомендую совершать покупки в интернет магазине данной компании, клиентоориентированность на нуле!","pro":null,"contra":"Сайт магазина, техническая поддержка, актуальность информации.","type":0,"delivery":null,"deliveredBy":null,"orderId":"9487371","votes":{"agree":9,"reject":0,"total":9,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":3,"value":5,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":1,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":1,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":1,"value":1,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null}]},"155720014":{"entity":"review","id":"155720014","isCpa":false,"recommend":false,"shopId":5815,"userId":874184464,"anonymous":0,"created":1648519759015,"averageGrade":1,"comment":null,"pro":"Отвратительный магазин -интернет, возврат денег не производят, только один выход-суд","contra":"Все не понравилось купила 31 января удлинитель, привезли не того качества, ели-ели его сдала, теперь не могу деньги получить сегодня уже 29 марта, не заказывайте у них нечего, не покупайте.","type":0,"delivery":0,"deliveredBy":null,"orderId":"02540754, деньги за него еще не получены, ","votes":{"agree":11,"reject":0,"total":11,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Санкт-Петербург"},"isProblemResolved":false,"factors":[{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":1,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":1,"value":1,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":1,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null}]},"155742617":{"entity":"review","id":"155742617","isCpa":false,"recommend":false,"shopId":5815,"userId":397686112,"anonymous":0,"created":1648558569306,"averageGrade":1,"comment":null,"pro":"нету","contra":"Заказал носос вибрационный Вихрь за 2850, по приезду в магазин в Янино узнал что должен заплатить 4190. Девушка по телефону сообщила что этот магазин работает по франчайзи, поэтому цена теперь такая. Потратил много времени и топлива стоя в пробке в Янино. Раньше периодически покупал в 220 вольт, теперь никогда. И никому не советую. Заказ 9489951","type":0,"delivery":1,"deliveredBy":null,"orderId":null,"votes":{"agree":8,"reject":0,"total":8,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":2,"value":5,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":1,"value":1,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":5,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null}]},"156209729":{"entity":"review","id":"156209729","isCpa":false,"recommend":false,"shopId":5815,"anonymous":1,"created":1649000976087,"averageGrade":1,"comment":"Ужасный магазин,купил пилу 18.11.2021,позвонил через 10 минут после доставки и сказал,что хочу сдать,не понятный посторонний звук при работе!\nДелали ,мозги неделю,потом все-таки забрали ,после недели звонков ,и постоянного вранья что курьер едет к Вам,потом ещё три недели,после ещё 10-15 звонков дали заполнить заявление на возврат денежных средств,в итоге денег до сих пор нет ,все ответы на звонки сделаны таким образом,чтобы ни кто ни за что не отвечал и все вежливо главное,включают баранов очень профессионально!\nЗабрали 24500 руб,крутят и не отдают,нет время заниматься,постоянно звонить и слушать одни и те же ответы,мы передадим Ваше обращение ,а дальше дело так и стоит,мошенники в чистом виде!","pro":"Магазин мошенник","contra":"Если захотите вернуть не качественный товар,денег обратно не получите!!!!","type":0,"delivery":0,"deliveredBy":null,"orderId":"Тди-9352935","votes":{"agree":15,"reject":1,"total":16,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":1,"value":1,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":5,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":5,"title":"Общение","factorType":0,"count":1,"factorStatistic":null}]},"156931135":{"entity":"review","id":"156931135","isCpa":false,"recommend":false,"shopId":173600,"userId":190906851,"anonymous":0,"created":1649734626284,"averageGrade":1,"comment":"Оплатили товар пришло уведомление о том что оплата получена.\nПрошел месяц товара нет, хотя изначально было написано что в наличии.\nПозволил уточнить, сказали потеряли транспортники, разберутся перезвонят.\nЗаканчивается второй месяц не кто не звонит и не сообщает.\nКогда сами звоним, стандартно уточним сообщим перезвоним.","pro":"Уже нет их","contra":"Контора Рога и Копыта.\nТовар на 12.04.22г не получен. Не кто не за что не отвечает","type":0,"delivery":2,"deliveredBy":null,"orderId":"Счет ТДИ-9469662 от 18.02.22","votes":{"agree":18,"reject":2,"total":20,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Новосибирск"},"isProblemResolved":false,"factors":[{"factorId":1,"value":4,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":3,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":1,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null}]},"156970949":{"entity":"review","id":"156970949","isCpa":false,"recommend":false,"shopId":5815,"userId":867308409,"anonymous":0,"created":1649767659954,"averageGrade":1,"comment":null,"pro":"Нет.","contra":"Приобрели зарядное устройство на 24 вольта. Отработало, примерно, 10 дней. Позвонил в магазин, обещали связаться в течение 5 дней. Прошло больше 2 месяцев так никто со мной и не связался. За это время несколько раз еще звонил, писал в поддержку. Ответы одни и те же, ждите вам позвонит менеджер. Оказалась очень непорядочная организация. Работать с ней не рекомендую. Особенно если произойдёт гарантийный случай.","type":0,"delivery":null,"deliveredBy":null,"orderId":"№ТДИ-9459194","votes":{"agree":24,"reject":1,"total":25,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Липецк"},"isProblemResolved":false,"factors":[{"factorId":0,"value":1,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null}]},"157112399":{"entity":"review","id":"157112399","isCpa":false,"recommend":false,"shopId":5815,"anonymous":1,"created":1649923171467,"averageGrade":1,"comment":null,"pro":"нет","contra":"Весь магазин - сплошной недостаток. Заказал через интернет товар, в наличии, оплатил по безналу. На следующий день уведомление что товар с браком и нужно писать заявление на возврат. Написал, дело было еще в декабре 2021 года. В итоге ни денег ни товара. Звонить или писать бесполезно, там никто ни в курсе. Выход один - в суд, больше никак, забрать свои деньги невозможно!!!","type":0,"delivery":2,"deliveredBy":null,"orderId":null,"votes":{"agree":27,"reject":1,"total":28,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Омск"},"isProblemResolved":false,"factors":[{"factorId":2,"value":1,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":1,"value":1,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":1,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null}]},"210636751":{"entity":"review","id":"210636751","isCpa":false,"recommend":false,"shopId":5815,"userId":540697155,"anonymous":0,"created":1684908576532,"averageGrade":1,"comment":"220 вольт , это как страшный сон !\nУвидеть и забыть навсегда!","pro":"Их нет","contra":"Ужас! Доставили кучу неприятностей ! Два заказа были оплачены! Все было в наличии.\nЗатем якобы товара не оказалась , сказали до закажут , опять звонят , товара нет на складе и не будет ! Написано заявление на возврат денежных средств 4 мая , сегодня 25 мая , денежные средства не вернули !!!!! \nБеспредел 😡","type":0,"delivery":null,"deliveredBy":null,"orderId":"9582336, 9582412","votes":{"agree":5,"reject":0,"total":5,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":1,"value":1,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":1,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":1,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null}]},"215148663":{"entity":"review","id":"215148663","isCpa":false,"recommend":false,"shopId":5815,"userId":105947056,"anonymous":0,"created":1686737412272,"averageGrade":1,"comment":null,"pro":null,"contra":"Больше месяца не возвращают деньги.","type":0,"delivery":null,"deliveredBy":null,"orderId":null,"votes":{"agree":4,"reject":0,"total":4,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Дубна"},"isProblemResolved":false,"factors":[{"factorId":2,"value":1,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":1,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null}]},"221236064":{"entity":"review","id":"221236064","isCpa":false,"recommend":false,"shopId":5815,"anonymous":1,"created":1689380301884,"averageGrade":1,"comment":"Оформил и заранее оплатил заказ на сайте с доставкой в диапазоне с 10:00 до 13:00. 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