Отвратительный магазин -интернет, возврат денег не производят, только один выход-суд
Недостатки:
Все не понравилось купила 31 января удлинитель, привезли не того качества, ели-ели его сдала, теперь не могу деньги получить сегодня уже 29 марта, не заказывайте у них нечего, не покупайте.
Добрый день, Елена!
Приносим извинения за причиненные неудобства. С Вами связался наш менеджер, надеемся, что Вам удалось достичь взаимопонимания. Сделаем всё возможное, чтобы не огорчить Вас впредь.
С уважением к Вам.
Анна, менеджер Службы заботы о клиентах
Компания "220 Вольт"
Добрый день, Елена!
Приносим извинения за причиненные неудобства. С Вами связался наш менеджер, надеемся, что Вам удалось достичь взаимопонимания. Сделаем всё возможное, чтобы не огорчить Вас впредь.
С уважением к Вам.
Анна, менеджер Службы заботы о клиентах
Компания "220 Вольт"
Добрый день, Дмитрий!
Наша работа - радовать своих дорогих клиентов :) Очень здорово, что мы справились с этой задачей! Будем очень стараться и работать, чтобы и в следующий раз снова все сделать без заминок и промедлений!
С уважением к Вам.
Элона, интернет-магазин 220 Вольт.
Добрый день, Дмитрий!
Наша работа - радовать своих дорогих клиентов :) Очень здорово, что мы справились с этой задачей! Будем очень стараться и работать, чтобы и в следующий раз снова все сделать без заминок и промедлений!
С уважением к Вам.
Элона, интернет-магазин 220 Вольт.
Хорошо упаковано, сам товар в заводской пленке, в коробке была дополнительно уложена мягкая бумага, чтобы не болталось.
Недостатки:
Скотч на внешней упаковке был не проклеен на верхней части и при получении сперва немного напрягся, что можно легко просунуть руку во внутрь коробки. Но всё было на месте.
Комментарий:
Сам товар был упакован, т.е. в новой заводской пленке.
При попытке купить товар на сайте, часть стоимости оплачивал сертификатом 10000 а часть 1100 с карты, по техническим причинам оплата с карты не прошла, повторно оплаты сайт не предлагает. Пока тех поддержка пыталась выяснить причину товар был продан, деньги сертификата заморожены. Обратной связи от тех поддержки не поступало. По итогу уйма потраченного времени на звонки в тех поддержку, не понятно что с сертификатом и товара нужного тоже больше нет! Не рекомендую совершать покупки в интернет магазине данной компании, клиентоориентированность на нуле!
Заказал 7 единиц продукции, привезли только 5. Причем о недостаче сообщили только в момент прихода товара (это говорит о недостаточном уровне сопровождения товара, вобщем сервис "подхрамывает"). Цены высокие.
Комментарий:
В целом все как у всех нормальных компаний, если не считать перечисленных нюансов.
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