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ЯндексЯндекс
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Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Хороший выбор, всё что нужно в одном месте. Удобная доставка.
Недостатки:
Пока нет
Комментарий:
Отличный магазин, рекомендую.
Изменить2 года назад, Москва
Комментарий 150621381
Логотип 4fresh
4fresh
Ответ официального представителя магазина
Здравствуйте! Благодарим Вас за отзыв о нашей работе! Мы очень рады стараться для Вас. Ждем вновь за покупками на нашем сайте :)
Здравствуйте! Благодарим Вас за отзыв о нашей работе! Мы очень рады стараться для Вас. Ждем вновь за покупками на нашем сайте :)
Наталья
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
Очень хороший интернет-магазин. Сотрудники работают четко, товары всегда качественные, свежие. Выбор (за исключением самого последнего времени, когда всем не так легко) товаров большой. Всегда можно обратиться за помощью к менеджерам; на любой вопрос будет дан исчерпывающий ответ. Товар приходит без задержек, упакованный так, что не бывает повреждений при транспортировке. Всегда всем довольна. Спасибо!
2 года назад, Москва
Комментарий 150595595
Логотип 4fresh
4fresh
Ответ официального представителя магазина
Здравствуйте! Благодарим Вас за такую прекрасную обратную связь! Нам крайне важно получать ее и понимать, что мы двигаемся в правильном направлении. Очень надеемся на долгую и крепкую дружбу с Вами. Ждем снова на нашем сайте! Хорошего дня :)
Здравствуйте! Благодарим Вас за такую прекрасную обратную связь! Нам крайне важно получать ее и понимать, что мы двигаемся в правильном направлении. Очень надеемся на долгую и крепкую дружбу с Вами. Ждем снова на нашем сайте! Хорошего дня :)
Elvira P.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Ничего
Недостатки:
Исполнение моего заказа
Комментарий:
Магазин не увеломляет о сроках хранения заказа, сам увозит заказ. Предлагает создлать дубль, который стоит уже в 2 раза дороже.....
2 года назад, Москва
Комментарий 150619402
Логотип 4fresh
4fresh
Ответ официального представителя магазина
Добрый день! Спасибо за отзыв. Информацию о сроках хранения и доставке Вы можете найти у нас на сайте в разделе "Доставка". Если заканчивается срок хранения заказа, то он возвращается к нам, как невостребованный. Очень хотим разобраться в ситуации и будем благодарны, если Вы уточните нам номер заказа и напишите на help@4fresh.ru.
Добрый день! Спасибо за отзыв. Информацию о сроках хранения и доставке Вы можете найти у нас на сайте в разделе "Доставка". Если заканчивается срок хранения заказа, то он возвращается к нам, как невостребованный. Очень хотим разобраться в ситуации и будем благодарны, если Вы уточните нам номер заказа и напишите на help@4fresh.ru.
Елена Ф.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Большой выбор, быстрая доставка, экологичность
Недостатки:
Кривоватый сайт
Комментарий:
Если для вас "органический" и "натуральный" - не просто слова, то вам сюда
2 года назад, Москва
Комментарий 150298570
Логотип 4fresh
4fresh
Ответ официального представителя магазина
Добрый день! Спасибо за обратную связь! Мы рады, что Вы оценили наши старания. Также мы всегда рады замечаниям о нашем сайте. Это побуждает вносить в него изменения и делать лучше.)
Добрый день! Спасибо за обратную связь! Мы рады, что Вы оценили наши старания. Также мы всегда рады замечаниям о нашем сайте. Это побуждает вносить в него изменения и делать лучше.)
Ксения Бабкова
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
Большой выбор натуральной косметики. Продукция приходит отлично упакованная и с хорошими сроками годности.
2 года назад, Ульяновск
Комментарий 150249635
Логотип 4fresh
4fresh
Ответ официального представителя магазина
Добрый день! Благодарим Вас за отзыв! Рады, что Вам всё понравилось! Ждем Вас вновь за покупками :)
Добрый день! Благодарим Вас за отзыв! Рады, что Вам всё понравилось! Ждем Вас вновь за покупками :)
Елена М.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: покупка в магазине
Достоинства:
В целом хороший магазин, несколько лет покупала там и продукты и косметику.
Недостатки:
разочарована полностью, вряд ли еще буду делать заказы тут. Заказала детское пюре несколько видов. Одно из них было со скидкой, и мне прислали пюре со сроком годности, который заканчивается через неделю! я бы не стала заказывать такую продукцию, если бы знала, что срок годности подходит к концу, но мне сказали, что я выбрала товар из категории товаров, у которых срок годности истекает. я никаких таких отметок в каталоге не видела! и если бы заметила, никогда в жизни бы ребенку такое не купила. Возврат принимать отказались
2 года назад, Сочи
Комментарий 150221619
Логотип 4fresh
4fresh
Ответ официального представителя магазина
Добрый день, Анна! Мы совершенно не хотели Вас огорчать, поэтому проверили еще раз Ваш заказ. В нем действительно есть пюре, которое выбрано из категории товаров с истекающими сроками. Мы понимаем, что Вы могли случайно добавить именно такой товар и не обратить внимание на его специфику. Но, к сожалению, товары из этой категории не подлежат возврату (подробнее можно прочесть на сайте в разделе "Возврат и обмен" на нашем сайте). Если Вы попадаете в карточку такого товара, то около его цены указан срок годности. А также есть значок часов, что означает истекание срока. Мы надеемся, что Вы дадите нам второй шанс и мы останемся друзьями!
Добрый день, Анна! Мы совершенно не хотели Вас огорчать, поэтому проверили еще раз Ваш заказ. В нем действительно есть пюре, которое выбрано из категории товаров с истекающими сроками. Мы понимаем, что Вы могли случайно добавить именно такой товар и не обратить внимание на его специфику. Но, к сожалению, товары из этой категории не подлежат возврату (подробнее можно прочесть на сайте в разделе "Возврат и обмен" на нашем сайте). Если Вы попадаете в карточку такого товара, то около его цены указан срок годности. А также есть значок часов, что означает истекание срока. Мы надеемся, что Вы дадите нам второй шанс и мы останемся друзьями!
Пользователь удален
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Доставку обещают на следующий день.
Недостатки:
В процессе оплаты транзакцию отменил банк, по непонятным причинам. При этом заказ списал баллы со счёта. Оформил аналогичный заказ, но в него почему то не попало то, что было в первом заказе как "подарок" ну да оно и не надо бы. После оплаты второго заказа обнаружил первый, неоплаченный заказ в ЛК. Попросил менеджера отменить второй (оплаченный) заказ, а оплату зачесть за первый, в котором были использованы баллы. Менеджеры отменили заказ с баллами и вернули мне их на л/с но баллы мне уже не нужны. В следующий раз думаю буду пользоваться другим сайтом, на котором нет проблем с оплатой и менеджеры более клиентоориентированы.
2 года назад, Кострома
Комментарий 150105515
Логотип 4fresh
4fresh
Ответ официального представителя магазина
Добрый день, Денис! Спасибо за обратную связь! Нашли Ваши заказы. Подарки не вкладываются в них, если выбран только один бокс, так как он уже упакован. Эта информация указана в корзине и в карточке товара. Поэтому в заказе подарка не было. Также мы хотим принести извинения за недопонимание и отмену не того заказа. С менеджером было проведено дополнительное обучение. Баллы Вы можете потратить в следующем заказе. Если у Вас будут возникать какие-либо трудности при оформлении или оплате заказа, то обязательно пишите нам на почту info@4fresh.ru. Мы поможем решить проблему. Надеемся, что Вы дадите нам еще шанс и мы увидим Вас на нашем сайте!
Добрый день, Денис! Спасибо за обратную связь! Нашли Ваши заказы. Подарки не вкладываются в них, если выбран только один бокс, так как он уже упакован. Эта информация указана в корзине и в карточке товара. Поэтому в заказе подарка не было. Также мы хотим принести извинения за недопонимание и отмену не того заказа. С менеджером было проведено дополнительное обучение. Баллы Вы можете потратить в следующем заказе. Если у Вас будут возникать какие-либо трудности при оформлении или оплате заказа, то обязательно пишите нам на почту info@4fresh.ru. Мы поможем решить проблему. Надеемся, что Вы дадите нам еще шанс и мы увидим Вас на нашем сайте!
Владислав К.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
не надо было ехать за заказом в магазин
Недостатки:
ВСе в порядке
2 года назад, Москва
Комментарий 150006200
Логотип 4fresh
4fresh
Ответ официального представителя магазина
Добрый день! Спасибо за отзыв. Мы всегда рады стараться для Вас. Спасибо, что Вы с нами!)
Добрый день! Спасибо за отзыв. Мы всегда рады стараться для Вас. Спасибо, что Вы с нами!)
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: покупка в магазине
Достоинства:
Хороший ассортимент. Качество продукции
Недостатки:
-
Изменить2 года назад, Челябинск
Комментарий 105808344
Логотип 4fresh
4fresh
Ответ официального представителя магазина
Добрый день! Спасибо за отзыв! Мы всегда рады стараться для Вас. Спасибо, что Вы с нами!)
Добрый день! Спасибо за отзыв! Мы всегда рады стараться для Вас. Спасибо, что Вы с нами!)
Валерий
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Магазин однозначно в избранное! Быстро и бесплатно доставили до пункта выдачи. Качественная упаковка. Цены ощутимо ниже, чем на крупных маркетплейсах.
2 года назад
Комментарий 105803405
Логотип 4fresh
4fresh
Ответ официального представителя магазина
Добрый день, Валерий! Нам очень приятно получать такие отзывы! Рады стараться! Всегда рады видеть Вас снова на нашем сайте)
Добрый день, Валерий! Нам очень приятно получать такие отзывы! Рады стараться! Всегда рады видеть Вас снова на нашем сайте)
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