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ЯндексЯндекс
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Отзывы о магазине АНАТОМИЯ СНА

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Elena.hi
4
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Доставил магазин
Недостатки:
Заказ доставили не в тот день
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1
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Доставил магазин
Недостатки:
Курьер был невежлив
Комментарий:
Менеджеры пытались содрать денег за доставку. Переносили доставку раза 4-5.
4 месяца назад
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2
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Доставил магазин
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5 месяцев назад
Олег Народовый
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Заказ доставили не в тот день • Не предупредили о переносе даты
Комментарий:
Первый раз такой бардак с доставкой! 3 раза меняли срок доставки.
9 месяцев назад
Комментарий 165087801
Логотип АНАТОМИЯ СНА
АНАТОМИЯ СНА
Ответ официального представителя магазина
Добрый день! Благодарим Вас за оставленный отзыв! К сожалению, в виду загруженности склада сроки доставки были немного сдвинуты. Нам очень жаль, что Вы были не проинформированы о переносе доставки. В качестве извинений, пожалуйста, примите от нас скидку 5% на Ваш следующий заказ. Для ее применения Вам будет нужно уточнить данные из предыдущего заказа.
Добрый день! Благодарим Вас за оставленный отзыв! К сожалению, в виду загруженности склада сроки доставки были немного сдвинуты. Нам очень жаль, что Вы были не проинформированы о переносе доставки. В качестве извинений, пожалуйста, примите от нас скидку 5% на Ваш следующий заказ. Для ее применения Вам будет нужно уточнить данные из предыдущего заказа.
Butskaja
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Заказ не подняли на этаж • Курьер приехал не в то время • Заказ доставили не в тот день • Не предупредили о переносе даты
Комментарий:
При оформлении заказа была указана дата доставки 9 мая, привезли товар 11 мая (не предупреждали о переносе), курьер сообщил что подъем на этаж не входит в услугу доставки.
Год назад
Комментарий 165182616
Логотип АНАТОМИЯ СНА
АНАТОМИЯ СНА
Ответ официального представителя магазина
Добрый день! Благодарим Вас за оставленный отзыв! Нам очень жаль, что с доставкой произошла проблемная ситуация, пожалуйста, примите наши извинения. К сожалению, доставка была перенесена из-за праздничного дня 9 мая, в этот день служба доставки не работала. Подъем не был включен Вами в заказ при оформлении на ЯндексМаркете.
Добрый день! Благодарим Вас за оставленный отзыв! Нам очень жаль, что с доставкой произошла проблемная ситуация, пожалуйста, примите наши извинения. К сожалению, доставка была перенесена из-за праздничного дня 9 мая, в этот день служба доставки не работала. Подъем не был включен Вами в заказ при оформлении на ЯндексМаркете.
Ирина
7
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Курьер был невежлив • Курьер приехал не в то время
Год назад
Комментарий 159913596
Логотип АНАТОМИЯ СНА
АНАТОМИЯ СНА
Ответ официального представителя магазина
Добрый день, Ирина! Благодарим Вас за оставленный отзыв! Мы приносим Вам свои извинения за доставленные неудобства. Данная ситуация произошла в связи с загруженностью. Мы постараемся улучшить свой сервис, для недопущения подобных ситуаций вновь. К сотруднику применено дисциплинарное взыскание. С уважением, Евгения - руководитель отдела по работе с клиентами.
Добрый день, Ирина! Благодарим Вас за оставленный отзыв! Мы приносим Вам свои извинения за доставленные неудобства. Данная ситуация произошла в связи с загруженностью. Мы постараемся улучшить свой сервис, для недопущения подобных ситуаций вновь. К сотруднику применено дисциплинарное взыскание. С уважением, Евгения - руководитель отдела по работе с клиентами.
N
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Заказ доставили не в тот день
Год назад
Комментарий 158288755
Логотип АНАТОМИЯ СНА
АНАТОМИЯ СНА
Ответ официального представителя магазина
Добрый день, София! Благодарим Вас за оставленный отзыв! Мы приносим Вам свои извинения за доставленные неудобства. Сожалеем, что не получилось доставить в указанный день, это было связанно с загруженностью. Данная ситуация позволила выявить недостатки, благодаря чему, мы постараемся улучшить свой сервис и качество обслуживания. С уважением, Евгения - руководитель отдела по работе с клиентами.
Добрый день, София! Благодарим Вас за оставленный отзыв! Мы приносим Вам свои извинения за доставленные неудобства. Сожалеем, что не получилось доставить в указанный день, это было связанно с загруженностью. Данная ситуация позволила выявить недостатки, благодаря чему, мы постараемся улучшить свой сервис и качество обслуживания. С уважением, Евгения - руководитель отдела по работе с клиентами.
Denis Sk
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Заказ доставили не в тот день
Год назад
Комментарий 156206925
Логотип АНАТОМИЯ СНА
АНАТОМИЯ СНА
Ответ официального представителя магазина
Добрый день, Денис! Благодарим Вас за оставленный отзыв! Мы приносим Вам свои извинения за доставленные неудобства. Данная ситуация произошла в связи с загруженностью в конце года. Мы постараемся улучшить свой сервис, для недопущения подобных ситуаций вновь. С уважением, Евгения - руководитель отдела по работе с клиентами.
Добрый день, Денис! Благодарим Вас за оставленный отзыв! Мы приносим Вам свои извинения за доставленные неудобства. Данная ситуация произошла в связи с загруженностью в конце года. Мы постараемся улучшить свой сервис, для недопущения подобных ситуаций вновь. С уважением, Евгения - руководитель отдела по работе с клиентами.
Ирина
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Заказ доставили не в тот день • Не предупредили о переносе даты
Год назад
Комментарий 156206713
Логотип АНАТОМИЯ СНА
АНАТОМИЯ СНА
Ответ официального представителя магазина
Добрый день, Ирина! Благодарим Вас за оставленный отзыв! Мы приносим Вам свои извинения за доставленные неудобства. Ваши замечания были переданы производителю. Данная ситуация произошла в связи с загруженностью в конце года. Мы постараемся улучшить свой сервис, для недопущения подобных ситуаций вновь. С уважением, Евгения - руководитель отдела по работе с клиентами.
Добрый день, Ирина! Благодарим Вас за оставленный отзыв! Мы приносим Вам свои извинения за доставленные неудобства. Ваши замечания были переданы производителю. Данная ситуация произошла в связи с загруженностью в конце года. Мы постараемся улучшить свой сервис, для недопущения подобных ситуаций вновь. С уважением, Евгения - руководитель отдела по работе с клиентами.
Константин П.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Привезли не то или не все товары • Заказ доставили не в тот день
Год назад
Комментарий 154061613
Логотип АНАТОМИЯ СНА
АНАТОМИЯ СНА
Ответ официального представителя магазина
Добрый день, Константин! Благодарим Вас за оставленный отзыв. Мы приносим свои извинения за сложившуюся ситуацию. В связи загруженностью на производстве, случайно привезли другой чехол. В настоящий момент, проблема была решена, доставили все товары. Еще раз искренне приносим Вам свои извинения! Надеемся на понимание. С уважением, Евгения - руководитель отдела по работе с клиентами.
Добрый день, Константин! Благодарим Вас за оставленный отзыв. Мы приносим свои извинения за сложившуюся ситуацию. В связи загруженностью на производстве, случайно привезли другой чехол. В настоящий момент, проблема была решена, доставили все товары. Еще раз искренне приносим Вам свои извинения! Надеемся на понимание. С уважением, Евгения - руководитель отдела по работе с клиентами.
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