Заказывала доставку с подъёмом на этаж и сборку. Упаковку целофан оставили в квартире, мол не выносят они. Не сказали что при разобранном состоянии один угол выезжает за рамки на 5см!!!!
Перенос доставки. Заранее не уведомили. В назначенный день никто не звонил, пока я сама не связалась с продавцом. Смс о переносе пришла только на следующий день.
Добрый день! Благодарим Вас за обратную связь и оставленный отзыв. Приносим свои извинения за сложившуюся ситуацию. Ваше мнение очень Важно для нас, чтобы становиться лучше. Доставка производилась транспортной компанией, поэтому к сожалению случилась задержка.
Добрый день! Благодарим Вас за обратную связь и оставленный отзыв. Приносим свои извинения за сложившуюся ситуацию. Ваше мнение очень Важно для нас, чтобы становиться лучше. Доставка производилась транспортной компанией, поэтому к сожалению случилась задержка.
• Курьер приехал точно в срок
• Курьер был вежлив
• Курьер позвонил заранее
• Была возможность проверить товар
Комментарий:
Диван хороший . Доставили в 5:30 утра , за сутки предупредили, что приедут с 6 ч до 9 ч утра , что удобно очень , не надо целый день ждать заказа.
Один минус - упаковка ! Ее нет , обмотано плёнкой.При переносе протерлась пленка и протёрлась обивка дивана , получилась дыра . Обычно хотя бы картон вкладывают .
Добрый день! Благодарим Вас за отзыв и обратную связь. Очень жаль, что диван Вам привезли с повреждениями. Можете обратиться к нам любым удобным способом, мы оперативно решим данную проблему.
Добрый день! Благодарим Вас за отзыв и обратную связь. Очень жаль, что диван Вам привезли с повреждениями. Можете обратиться к нам любым удобным способом, мы оперативно решим данную проблему.
Добрый день, Геннадий! Благодарим Вас за оставленный отзыв! С уважением, Евгения - руководитель отдела по работе с клиентами.
Добрый день, Геннадий! Благодарим Вас за оставленный отзыв! С уважением, Евгения - руководитель отдела по работе с клиентами.
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