Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине Аптека Озерки

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Элла Эллана
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Недостатки:
Долго позицианировали себя как аптеку с самыми низкими ценами. Добились постоянных покупателей, которые ходят только в Озерки и не знают, что сейчас это самая дорогая аптека Санкт-Петербурга. Регулярно покупала там довольно дорогостоящие таблетки, принимаю их два раза в сутки на протяжении нескольких лет. Однажды не удалось проглотить таблетку, она чуть растворилась и я почувствовала ужасную горечь. Прошли годы, продолжаю пить таблетки, но как-то стала себя хуже чувствовать, как будто не помогают эти таблетки. Затем повторился случай, когда не получилось с первого раза проглотить таблетку, но в этот раз она не была горькой, а имела вкус мела и крошилась во рту. Я на следующий день уже не стала сразу запивать таблетку, а стала её раскусывать. И правда вкус мела. Купила другую упаковку. Тоже вкус мела и никакой горечи! Пошла в другую аптеку и купила там эти же таблетки, пожевала, и они оказались горькими! Пропила пару дней и самочувствие нормализовалось. Делайте выводы...
2 года назад, Санкт-Петербург
Alexandra
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: самовывоз
Достоинства:
Достоинства? Откуда? Только то, что собирают заказ зачастую быстро.
Недостатки:
Во-первых в карточках у половины товаров нет фото. Очень неудобно, особенно если время не ждет и хочешь взять то, что нужно наверняка! Во-вторых, наикривейшее приложение! Уже больше года не могут исправить даты, которые везде указываются как сегодняшнее число. Ни дату по бонусам, ни по чему не возможно узнать - везде сегодняшнее число. Бывает, так же, всплывают ошибки, слетает корзина. В-третьих, по пункту 2 служба поддержки на почте вообще не реагирует. Просто без смысла куда-либо сообщать о своих проблемах, особенное имея скрины косяков. В-четвертых, очень долгое обслуживание. Особенно в аптеке по пр. науки 44 г. Санкт-Петербург. Работает по 1-2 кассе, и по 10 минут на клиента - ну серьезно?? В-пятых, дисконтная политика вообще для вида существует. Начисленный 1 балл не равен 1 рублю, пока накопишь хоть что-то, потратишь в разы больше! Дни акций, когда раз в месяц -10% скидки на выходе дает скидку, как в обычный день среди цен конкурентов. Что за политика такая? Развод чисто для пенсионеров и тех, кто не умеет сравнивать. И в-шестых, наконец. ПОЧЕМУ ТАК ДОРОГО? За что такие высокие цены? Когда озерки только открылись, была одной из самых дешевых аптек. Сейчас - радикально обратная ценовая категория.
Комментарий:
Хожу только когда нет возможности пройтись дальше и поискать дешевле.
3 года назад, Санкт-Петербург
Лариса
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Вежливый персонал
Недостатки:
Цены, отсутствие товара
Комментарий:
Раньше покупала чаще всего Озерках, через заказ на сайте. За последний год изменения не в лучшую сторону. Очень подорожало практически все. Причем даже при заказе на сайте выходит дороже, чем в других аптеках. Не говоря уже о покупке в самой аптеке. Только, если не в день акции -10%. Часто товар отсутствует и предлагается предзаказ. Это неудобно. Практически перестала заказывать на сайте, иду прямо в аптеку в дни скидок, получается дешевле. А чаще пользуюсь услугами других сайтов.
3 года назад, Санкт-Петербург
Софья Ш.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Недостатки:
На кассе иногда оказывается, что не все товары есть, хотя на сайте отображаются в наличии. Предлагают аналоги по завышенной цене.
3 года назад, Санкт-Петербург
Антон Х.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Недостатки:
как-то не логично собирать заказ при клиенте, теряется смысл оформления онлайн
3 года назад, Санкт-Петербург
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Есть электронная очередь, что удобно. Для интернет заказов тоже отдельная кнопка и очередь
Изменить3 года назад, Санкт-Петербург
Ilya Z.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
хороший сервис, эл. очередь внутри почти во всех аптеках.
Недостатки:
нет
Комментарий:
нормальная сеть аптек, можно заказать on-line
3 года назад, Москва
Калашникова Н.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Понравилось, что для получения заказа не нужно стоять в общей очереди
3 года назад, Санкт-Петербург
Сергей П
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
Нет
Недостатки:
Стоимость лекарств зашкаливает! Ничтожные акции на искусственно завышенные цены на лекарства
Комментарий:
Действительно нашу в прошлом народную дешевую аптеку Озерки превратили в коммерческое предприятие по выжиманию денег с населения без зазрения совести у руководства этим коммерческим предприятием.
4 года назад, Санкт-Петербург
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: покупка в магазине
Достоинства:
наличие товара
Недостатки:
лекарства есть, работают до 23, можно заказать по телефону и без очереди забрать, но не дают антибиотики без рецепта и при заказе по телефону об этом не говорят и большие очереди, даже при предварительном заказе. Но принимают фотографии рецептов, но не видят рецепты на телефоне, а в руки телефон чужим нынче давать нельзя.. в итоге 7 мая 2020 г я потратила 3 часа на покупку по 2 заказам для болеющих людей 80 лет, тк 1) заказы по телефону не структурируются по номеру телефона или по покупателю, а просто им присваивают номера, а мне дама 80 лет забыла прислать второй номер заказа и 2) меня гоняли за рецептами на антибиотики. жуткие ощущения люди 80 лет ждали врача до 8 часов вечера, потом врач сообщил о лекарствах, они заказали, но лекарства не дают. пожилые люди живут в другом районе, рецепт у них не забрать, фотографировать на телефон им сложно, но они справились.... а я нашла на районе еще аптек, где просто с уважением продают лекарства , а на растягивают мучения до поздней ночи. Продавцы работают в самодельных масках и явно вымотаны, рассказывают, что заведующая уже заболела. При этом продавцы успели расформировать мой заказ и когда я пришла в третий раз за поиском счастья по второму заказу, то набирали заказ заново и очередь наслаждалась очередным ожиданием.
Комментарий:
Итого - Спасибо закупщикам Аптеки, обеспечивающим наличие лекарств, и ахтунг - по поводу организации работы и общения с покупателями.
Изменить4 года назад, Санкт-Петербург
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