Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине Аптека Озерки

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Виктор Кочедыков
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: покупка в магазине
Достоинства:
Большой выбор лекарств, умеренные цены в сравнении с другими аптеками, бывают скидки и вежливое обращение.
3 года назад, Санкт-Петербург
Tatiana O.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Ничего
Недостатки:
Условия акции на сайте не соответствуют реальности: Оформляю по акции три товара на доставку, не дает оформить. Звоню первый раз (дозвон 15 минут!) - оказывается нужно, чтоб товар был физически в наличии в одной аптеке (3 позиции) - этого условия нет на сайте, в аптеках рядом нет товара. Ладно. Нашла аптеку на другом конце города, где все в наличии, оформляю заказ, больше 3000 руб, делаю доставку. Не дает оформить. Звоню второй раз (15 минут дозвон) Оказывается, и тут обман: Условия доставки не соответствуют условиям на сайте и действительности: доставка возможна только из ближайшей аптеки (где нет ничего! плюс из ближайшей я и сама бы могла забрать!) Платной доставки нет вообще, хотя это крупная сеть и уже у всех почти есть. На сайте в условиях доставки нигде не написано, что только из ближайшей! Сделала скриншот - может в суд подать? Ладно, думаю, поеду сама забирать. Пытаюсь оформить самовывоз - пишет, что нет товара в наличии и все скидывает. Сайт виснет. Удалю все из корзины. Заново все нахожу и складываю в корзину и оформляю самовывоз, оформила - НО в чеке на акционный товар не пошла скидка! Бонусы тоже нельзя списать на акционный товар (нигде не написано) Все оформилось без скидки. Звоню третий раз (15 минут дозвон): говорят, технический сбой, все аннулируем, делаем с оператором заказ про телефону, вроде скидка должна пройти... Итого 2 часа времени ушло на оформление заказа и выяснения, что реально, а что нет. В результате уверенности в том, что приеду и все продадут по скидке нет. Сайт виснет, до операторов не дозвониться, акции и доставка не соответствуют, бонусами тоже нельзя заплатить... Раньше была постоянным покупателем. Но это последний заказ!
Комментарий:
Бывший постоянный покупатель. Сейчас ужас какой-то, а не аптека
3 года назад, Санкт-Петербург
Борис В.
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Ничего
Недостатки:
Третий день не доставляют купленные лекарства
Комментарий:
Это просто ужас! Заказал и сразу оплатил лекарства 28.12, сказали доставят на след. день в районе 10 часов. В 10-30 был один! прозвон, как оказалось от курьера. Естественно, не успел ответить. После 11 начал дозваниваться в эту аптеку. Дозвон в течение 15 минут. После переключили на другого оператора, еще 8 минут. В результате они начали спрашивать, вернул ли курьер заказ в аптеку. Откуда я знаю! Курьеру уже было просто не дозвониться по тому номеру, с которого был прозвон. Сказали, что позвонят в течение дня. Никто не дозвонился, после 9 вечера начали опять им звонить. В итоге доставку переназначали на 30 с 10 до 12. Естественно никакого курьера не было. Опять квест с дозвоном. Третий день не могу получить купленные у них лекарства! Номер заказа 21647695.
3 года назад, Санкт-Петербург
Александр Иванов
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Ничего... Совсем ничего.... Цены в среднем выше рынка на 10%, сайт отвратительный, Обман с ценами
Недостатки:
Обман с ценами . Заказываю препарат - вижу цену 1602 рубля. Приходит СМС о готовности заказа (в СМС цены нет- только номер заказа). Прихожу в аптеку - мне называют цену 1780. Просто обман
Комментарий:
Не стоит здесь покупать
3 года назад, Всеволожск
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
ничего
Недостатки:
непрофессионализм и бескультурие продавца в аптеке Озерки по адресу пр. Энгельса, 55
Комментарий:
Сегодня 26 декабря, увидев через стекло свободную кассу, зашла в аптеку Озерки по адресу пр. Энгельса, 55, чтобы купить успокоительное лекарство. Подошла к кассе, к которой отталкивая меня подбежала женщина. Я отошла и встала за ней, возмутившись таким диким поведением покупательницы. Я подождала пока эту женщину обслужат, и обратилась к продавцу с просьбой отпустить мне лекарство. Продавец отказалась меня обслуживать, сказав, что за мной стоит девушка, которая стояла раньше в какой-то очереди и она будет обслуживать ее. При этом никакой информации о том что в этой аптеке какой-то иной, отличного от обычного порядок очереди, нигде не было. Меня никто не предупредил, что я должна стоять в толпе людей и чего-то неизвестно сколько ждать. никто не извинился передо мной за этот инцидент. Естественно, я ушла и приняла решение никогда не покупать лекарства в этой аптеке, и никому не советую. Хамство и непрофессионализм. Считаю мои права как покупателя нарушенными. Вместо успокоительного я получила порцию негатива и унижения. Мне, пожилому человеку, продавец причинил моральный вред и нравственные страдания, походя, как само собой разумеющееся.
Изменить3 года назад, Санкт-Петербург
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: покупка в магазине
Достоинства:
Быстро, без очереди
Недостатки:
Нет
Комментарий:
Все понравилось
Изменить3 года назад, Санкт-Петербург
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Ничего
Недостатки:
Заказ на дом с предоплатой. Оплата прошла товар не доставили. Возврат денег несколько дней с помощью банка. Работают как мошенники
Изменить3 года назад, Санкт-Петербург
Лариса
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Вежливый персонал
Недостатки:
Цены, отсутствие товара
Комментарий:
Раньше покупала чаще всего Озерках, через заказ на сайте. За последний год изменения не в лучшую сторону. Очень подорожало практически все. Причем даже при заказе на сайте выходит дороже, чем в других аптеках. Не говоря уже о покупке в самой аптеке. Только, если не в день акции -10%. Часто товар отсутствует и предлагается предзаказ. Это неудобно. Практически перестала заказывать на сайте, иду прямо в аптеку в дни скидок, получается дешевле. А чаще пользуюсь услугами других сайтов.
3 года назад, Санкт-Петербург
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Нет
Недостатки:
Это не аптека для жителей Петербурга, это кооператив по набиранию карманов. Цены всегда были выше других. С началом пандемии ещё и отношение к покупателям изменилось. Делал заказ с доставкой жизненно важного препарата. Присвоили номер, назвали сумму, время доставки. Звоню по истечении срока. Мне говорят, что со склада получен отказ, причина не указана. Не проблема. Озерки у нас не они в городе. Куплю у других. Смс с номером заказа и сумму прислали быстро, на уведомление об отказе денег не хватило провидимому.
Изменить3 года назад, Санкт-Петербург
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Достоинства:
Можно оплачивать баллами
Недостатки:
Цены немного завышены
Изменить3 года назад, Санкт-Петербург
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