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ЯндексЯндекс
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Отзывы о магазине АРСЮША

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elmundi
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Товар предоплачен. 10 дней ожидания. Ни ответа, ни привета. На звонки менеджеры придумали проблемы с доставкой, хотя я специально уточняла о наличии товара. Я в 300 км от их главного офиса. Какие проблемы с доставкой у интернет магазина, что товар в наличии не может быть выслан 10 дней. Обещали скинуть трек номер удивительной формулировкой: "вышлем сегодня-завтра". Прошло ещё два дня.... Прошел месяц. Написаны три заявления, бесполезно. Деньги так и не вернули
Недостатки:
Интернет магазин arsyusha.ru занимаются простой схемой развода покупателей. Очень жаль, что я проигнорировала предупреждение службы безопасности банка с карты которого оплачивался товар, о неблагонадежности контрагента, на имя которого Арсюша выставил счёт. . Видимо, эти господа уже засветились везде и так на ладан дышат. И это 21 век. К сожалению, такие схемы даже для России- абсолютная дичь.
Комментарий:
Дорогие покупатели, проверяйте магазины в которых оплачивайте товар!!! И никогда ни при каких обстоятельствах не покупайте на Арсюше, так как это они самые обыкновенные МОШЕННИКИ. Все положительные отзывы фейк.
2 года назад, Липецк
Яковлева Александра
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Нет
Недостатки:
Недостаток в том что указана одна цена на сайте,оформляют заказ,перезванивают и просят оплатить другую цену,выше.затем перезванивают и просят внести предоплату на карту физ. лица без уточнения в комментариях что это предоплата.очень странная контора!!!
Комментарий:
Не рекомендую!
2 года назад, Москва
444
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Не возвращают деньги за заказ. При оформлении заказа, не верно записали адрес и рассчитали стоимость доставки. После получения оплаты заказа, сообщили что нужно еще доплатить. Попросили вернуть денежные средства, перестали отвечать а письма и деньги так и не пришли.
Недостатки:
Лучше оформлять заказ в переписке, потому что вопросы постоянно игнорируются: не верно записали адрес доставки; не сообщили адрес для самовывоза; не предоставили расчет стоимости ни при первом обращении, ни после получения оплаты, когда сообщили об изменении цены.
Комментарий:
Самое глупое, это то что каждое твое действие подтверждается, а на следующий день приходит письмо с извинениями, и новыми условиями. Запрашивали заявление на возврат на ИП Чирка С.А., ИНН 502409057356. У магазина Арсюша ОГРН 1207700312698, у ИП 318774600615361. Мы платили вообще как физ.лицу. В этом случае возврат дело двух минут.
2 года назад, Тула
Даниил Самохвалов
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Сказали есть, а утром перед доставкой нет
2 года назад, Москва
Пофигист 1
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Нет
Недостатки:
Сначала - доставка бесплатно, завтра. Потом , звонок, доставка 500 руб.,ок, потом звонок курьер будет послезавтра... Развод короче!
3 года назад, Москва
Владимир Владимирович П.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Это не мошенники
Недостатки:
халатные и безответственные, множит на ноль все остальное
Комментарий:
Решил подарить племяннице черную розу в колбе. У нас их просто, не купишь, нашел интернет магазин "Арсюша". Племянница живет на острове Сахалин, там достать черную розу в колбе едва ли не 2-3 раза дороже чем в Москве + не было доставки именно в нужный населенный пункт, вся "цивилизация" только в Южно-Сахалинске. С заказом и оплатой проблем не было. Отправку подзатянули, пришлось их подергать немного, но все в пределах терпимого. Наконец розу отправили и спустя 2-3 недели родственники присылают мне фото разбитой при доставке колбы и разломанной розы, оказалось что логисты магазина отправили хрупкую вещь просто в картонной коробочке обмотав хорошо если 2я слоями простой стреч пленки. На мою претензию и пожелание отправить новую, только как положено с надписью "ОСТОРОЖНО" и мягким наполнителем, нормально реагировать не хотят, цинично предлагают прислать колбу и дать ссылку на видео, как самостоятельно собрать и склеить развалившуюся розу. Мои слова, что роза исцарапана битым стеклом и листья на стеблях изрезаны, просто игнорируются.
3 года назад, Симферополь
Елена
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Недостатки:
Долгое ожидание отправки товара. Товар не соответствует заявленным фотографиям на сайте.
Комментарий:
Заказала Модульный ортопедический коврик ОРТОДОН "Ассорти" (10 пазлов), доставка была в ПВЗ Boxberry. На сайте четко указано, из каких частей должен состоять коврик, по описанию и по фотографиям, но продавец решил положить другие части, вместо одной коробки, продавец положил 2 коробки с разными наполнениями (не заявленными на сайте, более дешевыми), т.е. он 10 пазлов из ковра положил, но пазлы были совершенно другие. К сведению продавца, этот товар поставляется в одной коробке, а не в разных. Еще насторожило то, что девушка из ПВЗ сказала, что продавец не разрешил проверять товар перед оплатой. Уважаемый магазин, если вы читаете данное сообщение, это обман с вашей стороны, то что там было и в каком виде, я все зафиксировала у кассира ПВЗ. Поэтому отказ с моей стороны в данном товаре, очень жаль что я потратила свое время и ждала не пойми чего.
3 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Ничего не понравилось и было в целом не приятно за потраченное время.
Недостатки:
Заказал здесь будо-маты - 12 штук, синего цвета, (сначала 10, но пообщавшись с менеджером, увеличил до 12), заказ № 13768 от 17.02.21. Позвонила менеджер, согласовали дату доставки, все в наличии, все привезем, положил трубку, и тут началось. Звонок в день доставки - ваших матов нет, есть похожие, но они не кондиция, мы их вам продать не можем, но есть более дорогие, готовы привезти хоть сейчас, но цену увеличиваем в полтора раза. На что я возмутился, что это не мои проблемы, при формировании заказа про отсутствие/некондицию и пр., ни кто не говорил, и жду свои маты уже сейчас. Перезвонили, сказали, что согласовали мою цену (это они мне одолжение делают, что согласовывают мне цену, которая указана на сайте!!!!!), и 24 февраля привезут. Хорошо, ждем. 24 звонок, что мы не можем поставить сегодня, поставим 26, но на этот раз уже точно. Хорошо, ждем. 26 звонок - нет такого товара, поставить не можем, есть, как обычно, более дорогой и другого цвета, его вот хоть сейчас... В общем, это типичная схема развода, звонить в день доставки, когда клиенту особо некуда деваться, сообщать об отсутствии ранее согласованного товара (который был в наличии) и "впаривать" похожий товар по более дорогой цене. Чести это магазину не делает, более сюда не обращусь и вам не порекомендую.
Комментарий:
В общем, это типичная схема развода, звонить в день доставки, когда клиенту особо некуда деваться, сообщать об отсутствии ранее согласованного товара (который был в наличии) и "впаривать" похожий товар по более дорогой цене. Чести это магазину не делает, более сюда не обращусь и вам не порекомендую.
Изменить3 года назад, Москва
К404
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Никаких
Недостатки:
Цена не соответствует заявленной, начинают говорить что товар по старой цене закончился, якобы не поменяли цену.
Комментарий:
Не рекомендую.
3 года назад, Москва
BearLiar
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
На сайте указано, что доставка от 2000 бесплатна, менеджер магазина предложила доставить товар за 2000 отказав в бесплатной доставке сначала мотивируя, что масса груза больше 10 кг, когда масса уменьшилась, просто отказала в доставке без объяснения причин. Издевательски пожелав хорошего дня, и заявив, что ей всё равно, что будет написано в отзыве
3 года назад, Москва
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","pro":"Никаких ","contra":"Цена не соответствует заявленной, начинают говорить что товар по старой цене закончился, якобы не поменяли цену. 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Чести это магазину не делает, более сюда не обращусь и вам не порекомендую. ","pro":"Ничего не понравилось и было в целом не приятно за потраченное время.","contra":"Заказал здесь будо-маты - 12 штук, синего цвета, (сначала 10, но пообщавшись с менеджером, увеличил до 12), заказ № 13768 от 17.02.21. Позвонила менеджер, согласовали дату доставки, все в наличии, все привезем, положил трубку, и тут началось.\nЗвонок в день доставки - ваших матов нет, есть похожие, но они не кондиция, мы их вам продать не можем, но есть более дорогие, готовы привезти хоть сейчас, но цену увеличиваем в полтора раза. На что я возмутился, что это не мои проблемы, при формировании заказа про отсутствие/некондицию и пр., ни кто не говорил, и жду свои маты уже сейчас. Перезвонили, сказали, что согласовали мою цену (это они мне одолжение делают, что согласовывают мне цену, которая указана на сайте!!!!!), и 24 февраля привезут. Хорошо, ждем. 24 звонок, что мы не можем поставить сегодня, поставим 26, но на этот раз уже точно. Хорошо, ждем. 26 звонок - нет такого товара, поставить не можем, есть, как обычно, более дорогой и другого цвета, его вот хоть сейчас... В общем, это типичная схема развода, звонить в день доставки, когда клиенту особо некуда деваться, сообщать об отсутствии ранее согласованного товара (который был в наличии) и \"впаривать\" похожий товар по более дорогой цене. 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На сайте четко указано, из каких частей должен состоять коврик, по описанию и по фотографиям, но продавец решил положить другие части, вместо одной коробки, продавец положил 2 коробки с разными наполнениями (не заявленными на сайте, более дешевыми), т.е. он 10 пазлов из ковра положил, но пазлы были совершенно другие. К сведению продавца, этот товар поставляется в одной коробке, а не в разных. Еще насторожило то, что девушка из ПВЗ сказала, что продавец не разрешил проверять товар перед оплатой. Уважаемый магазин, если вы читаете данное сообщение, это обман с вашей стороны, то что там было и в каком виде, я все зафиксировала у кассира ПВЗ. Поэтому отказ с моей стороны в данном товаре, очень жаль что я потратила свое время и ждала не пойми чего. ","pro":null,"contra":"Долгое ожидание отправки товара. Товар не соответствует заявленным фотографиям на сайте. ","type":0,"delivery":1,"deliveredBy":null,"orderId":"14063","votes":{"agree":3,"reject":2,"total":5,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":2,"value":5,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":1,"value":1,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":5,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null}]},"126891889":{"entity":"review","id":"126891889","isCpa":false,"recommend":false,"shopId":278832,"userId":541511506,"anonymous":0,"created":1619636464000,"averageGrade":1,"comment":"Решил подарить племяннице черную розу в колбе. У нас их просто, не купишь, нашел интернет магазин \"Арсюша\". Племянница живет на острове Сахалин, там достать черную розу в колбе едва ли не 2-3 раза дороже чем в Москве + не было доставки именно в нужный населенный пункт, вся \"цивилизация\" только в Южно-Сахалинске.\n\nС заказом и оплатой проблем не было.\nОтправку подзатянули, пришлось их подергать немного, но все в пределах терпимого.\nНаконец розу отправили и спустя 2-3 недели родственники присылают мне фото разбитой при доставке колбы и разломанной розы, оказалось что логисты магазина отправили хрупкую вещь просто в картонной коробочке обмотав хорошо если 2я слоями простой стреч пленки.\nНа мою претензию и пожелание отправить новую, только как положено с надписью \"ОСТОРОЖНО\" и мягким наполнителем, нормально реагировать не хотят, цинично предлагают прислать колбу и дать ссылку на видео, как самостоятельно собрать и склеить развалившуюся розу. Мои слова, что роза исцарапана битым стеклом и листья на стеблях изрезаны, просто игнорируются.","pro":"Это не мошенники","contra":"халатные и безответственные, множит на ноль все остальное","type":0,"delivery":0,"deliveredBy":null,"orderId":"209374","votes":{"agree":1,"reject":0,"total":1,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Симферополь"},"isProblemResolved":false,"factors":[{"factorId":1,"value":1,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":4,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":4,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null}]},"127893246":{"entity":"review","id":"127893246","isCpa":false,"recommend":false,"shopId":278832,"userId":1073119561,"anonymous":0,"created":1620836307000,"averageGrade":1,"comment":null,"pro":"Нет","contra":"Сначала - доставка бесплатно, завтра.\nПотом , звонок, доставка 500 руб.,ок, потом звонок курьер будет послезавтра... \nРазвод короче!","type":0,"delivery":0,"deliveredBy":null,"orderId":"Номер заказа: 14541","votes":{"agree":3,"reject":2,"total":5,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":1,"value":1,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":3,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":4,"title":"Общение","factorType":0,"count":1,"factorStatistic":null}]},"134808065":{"entity":"review","id":"134808065","isCpa":false,"recommend":false,"shopId":278832,"userId":76587941,"anonymous":0,"created":1626639515401,"averageGrade":1,"comment":null,"pro":null,"contra":"Сказали есть, а утром перед доставкой нет","type":0,"delivery":0,"deliveredBy":null,"orderId":null,"votes":{"agree":1,"reject":0,"total":1,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[]},"137338180":{"entity":"review","id":"137338180","isCpa":false,"recommend":false,"shopId":278832,"userId":53067608,"anonymous":0,"created":1630307727013,"averageGrade":1,"comment":"Самое глупое, это то что каждое твое действие подтверждается, а на следующий день приходит письмо с извинениями, и новыми условиями. 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