Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине Ашан

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Людмила Исакова
6
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Быстро оперативно. Доставка в срок. Оплата онлайн.
Недостатки:
Недостатков не нашла
Комментарий:
Все быстро и качественно
10 месяцев назад, Москва
Комментарий 165104316
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день, Людмила! Благодарны вам за отзыв и за выбор магазина нашей сети. Рады, что вы по достоинству оценили наш сервис доставки. Будем рады вашим новым покупкам! С уважением, Команда АШАН.
Добрый день, Людмила! Благодарны вам за отзыв и за выбор магазина нашей сети. Рады, что вы по достоинству оценили наш сервис доставки. Будем рады вашим новым покупкам! С уважением, Команда АШАН.
Владимир
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
всё отлично есть возврат без претензий к покупателю
Недостатки:
не увидел
Год назад, Батайск
Daria O.Дарья
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Всегда звонит сборщик уточнить по позициям,срок хранения,отсутствие и замену товара
Недостатки:
Ассортимент то пропадает, то появляется,и несколько скудный,по сравнению с самим магазином.Сайт отстает от действительности.
Комментарий:
Привозят вовремя, холодные товары в сумках -холодильниках.Все очень вежливы.
Год назад, Мытищи
Комментарий 151010116
Официальный представитель магазина
Ответ официального представителя магазина
Дарья, добрый день! Благодарны Вам за отзыв и за выбор магазина нашей сети. Рады, что Вы по достоинству оценили наш сервис доставки. На данный момент в приложении/на сайте представлены только те товары, которые доступны именно для сервиса доставки. Но мы будем делать все возможное для расширения ассортимента. Будем рады Вашим новым покупкам! С уважением, Команда АШАН.
Дарья, добрый день! Благодарны Вам за отзыв и за выбор магазина нашей сети. Рады, что Вы по достоинству оценили наш сервис доставки. На данный момент в приложении/на сайте представлены только те товары, которые доступны именно для сервиса доставки. Но мы будем делать все возможное для расширения ассортимента. Будем рады Вашим новым покупкам! С уважением, Команда АШАН.
Жанна Алисейко
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Достоинства:
Очень хороший и удобный магазин
Недостатки:
Давно пользуюсь фильтром фирмы КД. Но последняя партия картриджей не подход к кувшину. Даже, когда я купила картридж с переходником, вода всё равно не проходит полностью, а остаётся в кувшине на 2 см не фильтрованной. Через сам картридж протекает вода, т. к. он не плотно прилегает к фильтру. Фирма меняет кувшин, но переходники, которые она предлагает не помогают (:
2 года назад, Москва
Комментарий 150675203
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день, Жанна! Благодарим Вас за выбор магазина нашей сети и за высокую оценку нашей работы. Будем признательны, если по ситуации с фильтрами напишите на почту service@auchan.ru, подробно опишите ситуацию и, если есть возможность, пришлете фото товара и фото упаковки. Хотелось бы разобраться в данной проблеме. С уважением, Команда АШАН.
Добрый день, Жанна! Благодарим Вас за выбор магазина нашей сети и за высокую оценку нашей работы. Будем признательны, если по ситуации с фильтрами напишите на почту service@auchan.ru, подробно опишите ситуацию и, если есть возможность, пришлете фото товара и фото упаковки. Хотелось бы разобраться в данной проблеме. С уважением, Команда АШАН.
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: покупка в магазине
Достоинства:
Разнообразие товаров. Вежливость и компетентность персонала магазина.
Недостатки:
Нет.
Комментарий:
Посещаю этот магазин часто. Всё необходимое в нём есть: продукты, бытовая химия, косметика, семена, саженцы, всего не перечислишь. Скидки. Словом, палочка-выручалочка.
Изменить2 года назад, Москва
Комментарий 150800009
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарны Вам за отзыв и за выбор магазина нашей сети. Рады, что Вы оценили разнообразие ассортимента нашей продукции. Будем рады Вашим новым покупкам! С уважением, Команда АШАН.
Добрый день! Благодарны Вам за отзыв и за выбор магазина нашей сети. Рады, что Вы оценили разнообразие ассортимента нашей продукции. Будем рады Вашим новым покупкам! С уважением, Команда АШАН.
МГ
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
кэшбэк выгоден
Недостатки:
отдельные ошибки
Комментарий:
Я сделал много заказов в Ашане. Кэшбэк делал покупки очень выгодными. Важны правила использования кэшбэка: 1) он живет полгода, 2) им можно оплачивать 100% продуктов включая акционные. Ашан Капитолий находится близко от дома, и я в любом случае совершаю в нем много покупок. Кэшбэк исчезает незаметно. Иногда были ошибки начисления кэшбэка в интернет заказах, но они все! были исправлены. Продолжаю пытаться делать заказы.
2 года назад, Москва
Комментарий 150675585
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим Вас за выбор магазина нашей сети и за высокую оценку нашей работы. Постараемся и впредь оправдывать Ваше доверие и радовать Вас высоким уровнем сервиса. С уважением, Команда АШАН.
Добрый день! Благодарим Вас за выбор магазина нашей сети и за высокую оценку нашей работы. Постараемся и впредь оправдывать Ваше доверие и радовать Вас высоким уровнем сервиса. С уважением, Команда АШАН.
валерий д.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Достоинства:
Отличный сервис, даже если на момент заказа товар был, а на момент сборки позиция закончилась, то обязательно позвонят и предложат варианты замены или отмены. Рекомендую ашан онлайн.
Недостатки:
Нет
Комментарий:
Очень рад сервисом, привозят точно в заданные при заказе сроки.
2 года назад, Москва
Комментарий 150678292
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день, Валерий! Благодарны Вам за отзыв и за выбор магазина нашей сети. Рады, что Вы по достоинству оценили наш сервис доставки. Будем рады Вашим новым покупкам! С уважением, Команда АШАН.
Добрый день, Валерий! Благодарны Вам за отзыв и за выбор магазина нашей сети. Рады, что Вы по достоинству оценили наш сервис доставки. Будем рады Вашим новым покупкам! С уважением, Команда АШАН.
Svetlana B.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Первый раз заказывала продукты в Ашане с доставкой на дом. Не всё оказалось в наличии, но меня об этом предупредили заранее. Курьер приехал во время, был в маске, вежлив, занёс кульки прямо в коридор. Все было в целости и сохранности, ничего не разбилось. Большое спасибо сотрудникам, будем заказывать ещё!
2 года назад, Геленджик
Комментарий 150454222
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день, Светлана! Благодарны Вам за отзыв и за выбор магазина нашей сети. Рады, что Вы по достоинству оценили наш сервис доставки. Будем рады Вашим новым покупкам! С уважением, Команда АШАН.
Добрый день, Светлана! Благодарны Вам за отзыв и за выбор магазина нашей сети. Рады, что Вы по достоинству оценили наш сервис доставки. Будем рады Вашим новым покупкам! С уважением, Команда АШАН.
Мариш
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
От момента оплаты заказа до приезда курьера прошло немногим более двух часов. При этом понадобилось согласовать изменение некоторых позиций в заказе. Все было сделано супер-оперативно! Великолепно организована работа не только сборки заказа и доставки, но и колл-центра. С оператором соединили секунд за 30 (с ужасом вспоминаю, как два дня назад полтора часа ждала оператора, чтобы вызвать врача на дом - так и не дождалась). Все сотрудники очень вежливые и доброжелательные, стараются помочь по максимуму. На сайт очень оперативно вносятся сведения о наличии товаров и изменения, поэтому пришлось менять некоторые позиции - пока собирала свою корзину на сайте, некоторые товары уже разобрали. Порадовала и стоимость доставки. На такси пришлось бы потратить раза в два больше (сама такую тяжесть не дотащила бы).
Недостатки:
Пока такого нет.
Комментарий:
Реально изучают собственный опыт, ошибки, делают выводы и улучшают свою работу - заметный прогресс за несколько предыдущих лет.
2 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: покупка в магазине
Достоинства:
Цены
Недостатки:
Постановление правительства ;417 не выполняется
Комментарий:
неплохо
Изменить2 года назад, Москва
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