1.Общение с персоналом,невозмутимые и спокойные
2.Принимают карты
3.Руководитель всеми силами пытается помочь клиенту
Недостатки:
1.Утром позвонил в 9.54 -уточнил, в наличии есть много (сказали можно не резервировать) приежайте и забирайте
Приехал в 12.50 - больше нет в наличии(даже в резерве нет, на сайте указано в наличии 6 штук)...
2.Пешая доступность пункта самовывоза
Комментарий:
Изменяю отзыв тк первый отзыв оставил до общения с руководителем... через пару минут после безуспешного общения с персоналом пришел руковдитель и всеми возможными силами смог выйти из сложившейся ситуации-предложил анологичный товар но выше классом(как мне обьяснили,сам не вкурсе,буду тестировать) и дороже , но по цене товара за которым я приехал(дешевле ~30%)- очень клиенторентировано- даже из-за довольно не приятной ситуации осталось хорошее впечатление о магазине.
Если когда нибудь мне что-то понадобиться и яндекс маркет скажет что в этом магазине дешевле то с удовольствием приеду
Благодарим Вас за отзыв! Еще раз приносим извинения за сложившуюся ситуацию! Будем и в дальнейшем поддерживать сервис на должном уровне! Желаем Вам приятных покупок!
Благодарим Вас за отзыв! Еще раз приносим извинения за сложившуюся ситуацию! Будем и в дальнейшем поддерживать сервис на должном уровне! Желаем Вам приятных покупок!
очень широкий диапазон времени ожидания доставки. Неудобно, когда не знаешь, в какой половине дня привезут заказ.
Комментарий:
Заказал mobil super 3000 5w-30, уже пять лет это масло лью. Специально спросил у оператора, в курсе ли она про ту историю с поддельным маслом, которая ранее опубликована. Она оказалась не в курсе. На вид канистра не отличается от тех, что стоят в гипермаркетах. Масло на вид такое-же, как и осталось в прошлой канистре.
Благодарим Вас за отзыв! По поводу поддельных масел, мы провели большую работу с поставщиками, остались только официальные дилеры, поэтому теперь в качестве масла можно не сомневаться. Желаем Вам приятных покупок!
Благодарим Вас за отзыв! По поводу поддельных масел, мы провели большую работу с поставщиками, остались только официальные дилеры, поэтому теперь в качестве масла можно не сомневаться. Желаем Вам приятных покупок!
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