Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине AXOR

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Антон А.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Товар повреждён
Комментарий:
Душевой поддон с глубокими царапинами, дефектами, браком. Не рекомендую
10 месяцев назад
Roman Kulkov
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
В целом магазин работает нормально. Цена средняя по интернет магазинам.
Недостатки:
При возникновении рекламации в гарантийный период изделия возникли сложности и непонимание. Когда ситуация была улажена и товар заменен , при доставке был поврежден ремонт. Буковая лестница (ступени), стены лестничных пролетов, и др. обратился спустя несколько часов после доставки, тк вынужден был уехать с объекта. Компания отморозилась, это не наши проблемы. Нужно было звонить сразу , когда были грузчики. Вы сами наверно что-то несли и повредили. ( Общался с Антоном и Дмитрием)
Комментарий:
Вроде нормально, но реставрация ремонта после доставки в планы не входила. Грузчики явно не были готовы к дооставке.
Год назад, Нижний Новгород
Мария Р.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Достоинства:
все быстро оформили ,доброжелательные менеджеры)быстрая доставка
Недостатки:
привезли комплект душевой ,но часть деталей не хватает,часть не от этого комплекта. серийный номер на коробке вообще ручкой исправлен на другой.
Комментарий:
написала обращение по данному вопросу ,ответа не получила.
Год назад, Москва
Сергей Самышкин
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Достоинства:
Низкие цены
Недостатки:
Торгуют товаром которого не имеют по факту
Комментарий:
Какие могут быть впечатления о магазине который пытается продать товар которого нет в наличии. А если заказать то будет через полтора месяца. отсюда и понятна низкая цена.
2 года назад, Санкт-Петербург
ЛЮБА АН
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
не за магазин, за консультанта. Не удалось узнать нужную информацию, вероятно сам магазин, может быть и хороший (о чем мне не узнать) Консультант, ответил на один вопрос, на уточняющие не стал отвечать .
2 года назад
Ksenia Chepel
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
Оперативная обработка заказа; вежливые менеджеры
Недостатки:
Нарушаются оговорённые сроки доставки; доставка неполного заказа (затем допоставка), несмотря на заверения, что весь товар в наличии; неполный комплект документов на товар
4 года назад, Москва
Комментарий 102117492
Логотип AXOR
AXOR
Ответ официального представителя магазина
Добрый день Ксения. Приносим искренние извинения, за предоставленные неудобства. Вежливый менеджер понесет наказание т.к все, что вы написали в отзыве - это находится в его компетенции! Еще раз приносим вам извинения и будем работать над ошибками. С уважением, Аксор!
Добрый день Ксения. Приносим искренние извинения, за предоставленные неудобства. Вежливый менеджер понесет наказание т.к все, что вы написали в отзыве - это находится в его компетенции! Еще раз приносим вам извинения и будем работать над ошибками. С уважением, Аксор!
Юлия Р.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: покупка в магазине
Мы решили купить в ванную тумбу с раковиной и зеркальный шкаф Gemeli, поискав среди интернет магазинов , решили сделать выбор на магазине АСКОР, да и находится он рядом с нами на рынке ТРАКТ-ТЕРМИНАЛ, пав.32. Мы решили туда зайти лично и захватив сумму порядка 50000 рублей, приехали ,с твердым намерением купить. В магазине нас встретила менеджер Анна. ну как сказать встретила - лениво оторвавшись от компьютера, проговорила - ну я могу с вами поговорить.... Разговор с Анной у нас прямо скажем получился тугой, ни компетентного мнения, ни совета.. Далее было самое интересное - я спросила у нее, хорошо, мы сделаем у вас заказ, но скажите в какие сроки вы привезете? Анна ответила(!) через месяц! Я удивилась, почему через месяц, если мебель это хоть и делается на заказ, но она модульная, собирается в течение трех дней на фабрике.. другие магазины ставят доставку от 4 до 7 дней, а в чем у вас проблема? ответ её меня потряс - я специально говорю больше, чтоб потом не было ко мне претензий! мне пришлось пояснить, что сейчас(ноябрь 2014 года ) евро - доллар растет и мы боимся, что итак недешевая мебель станет еще дороже, нельзя ли по- быстрее? Анна сказала твердо нет! мы были в недоумении. Хорошо, сказала я.. но мы же с вами будем заключать Договор, скажите тогда, на какой срок он будет? Ответ окончательно нас разуверил в возможности работы с магазином.. Увы, но Анна сказала - он будет бессрочным! никакого срока мы там проставлять не будем.!Что я могу сказать? На следующий день мы зашли на этом же рынке в этом же павильоне в другую фирму и там оформили заказ. Он получился на тысячу рублей дороже и доставка там не бесплатная, но .. заказ мы сделали в воскресенье, а в следующую субботу нам уже все привезли.. Я обращаюсь к руководству магазина - обратите внимание на свой персонал, особенно сейчас в такое сложное время кадры решают все......
9 лет назад, Москва
Светлана Д.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
привлекательный сайт
Недостатки:
неверное указание цены - при выставлении счета цена оказалась на 3% выше от заявленной на сайте, т.к. оплата безналом (а как еще оплатить не из Москвы??!!) введение в заблуждение по наличию товара и срокам доставки.Заказ был сделан 16.07.13. на следующий день, менеджер сказал, что все есть в наличии, и выставил счет. Счет был оплачен в тот же день 17.07.13, но заказ отправили лишь 25.07.13!!!!! Сначала ссылались на отсутствие подголовника нужного цвета, затем на ошибки водителей и бухгалтерии. Кормили завтраками и точными отправлениями. наплевательское отношение к упаковке товара - заказывала ванну и комплектующие к ней. Несмотря на то, что груз был в обрешетке,заводская упаковка пришла вся разорванная, наклеен скотч от транспортной, что принято с повреждениями. Повреждена даже защитная пленка на самой ванне...
Комментарий:
Часто покупаю в интернет-магазинах, но с таким отношением сталкиваюсь впервые. Если мы находимся "в регионах" это не значит, что можно вот так вот относиться к клиентам. для Москвы может и нормальный магазин, ДЛЯ РЕГИОНОВ НЕ РЕКОМЕНДУЮ.
10 лет назад, Тюмень
Special s.
6
Способ покупки: доставка
Отзыв не учитывается в рейтинге магазина
Достоинства:
Цена
Комментарий:
А у меня с этим магазином не сложилось. Заказал санфаянс, менеджер перезвонил в течение часа и сказал, что не может проверить наличие, т.к.база не загружается. Обещал перезвонить назавтра Назавтра никто не перезвонил, во вторник позвонил сам, оператор по номеру заказа сказал что мой менеджер (кажется Вадим) сейчас занят и перезвонит позже. Через пару часов я перезвонил ещё раз - с тем же результатом. В среду тот же заказ сделал в другом магазине.
10 лет назад, Москва
Анастасия У.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Сделали заказ в пятницу, указали на всякий случай два телефона. До вторника не было ответа, после моего звонка в магазин перезвонили, и начали вешать лапшу на уши, что нам нельзя было дозвониться. Пообещали доставку только через две недели (!). Я считаю, что это абсолютно неприемлемое и пофигистичное отношение к клиенту. Только время зря потеряли. В результате, буду заказывать в другом магазине
11 лет назад
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