Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине BEAUTYDISCOUNT

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Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Адекватные цены, недорогая доставка
Недостатки:
Доставка в моей район происходит один раз в неделю
Комментарий:
Возмутило обращение / общение курьера, который при звонке сказал: "Маш, ну я сейчас в Люберцах, к тебе подъеду через час где-то". По прибытии курьер удивился моему желанию открыть упаковку и проверить товар, многозначительно промычав: "ТЫ у нас первый раз что ли покупаешь?" Рекомендую компании внимательно относиться к отбору персонала, а также провести тренинг для своих курьеров на тему "Общение с клиентами".
Изменить4 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Цена, огромный выбор
Недостатки:
Время обработки заказа(в моём случае почти месяц, 28.12 сделала заказ, 24.01 только позвонили с подтверждением), отсутствие истории заказа(остаётся только номер и дата заказа, позиции отсутствуют, т.е. для повторности приобретения какого то продукта придётся искать заново)
Комментарий:
В общем, заказ был сделан 28.12, быстрой обработки не ожидала, праздники, все всё понимают. Но почти месяц..Ладно, не к спеху. Всё бы ничего, но менеджер не учёл разницу в часовых поясах и по моему времени позвонил в 22.14, трубку я взять уже не смогла. При звонке на следующий день, примерно разговор был такой: "Я не смогла до Вас дозвониться, в общем одной позиции нет, заказ мы вам отправили без неё." (То чувство, когда добирал посылку ради одной этой позиции.). В общем получилось немного неприятно. Так же одно средство было не упаковано(не завинчено?) и протекло в посылку, где то 20%. Что тоже сыграло свою роль. Доставка была Boxberry Покупать однозначно буду, т.к. таких цен вы больше нигде не найдёте. Надеюсь что больше таких казусов как при данном заказе не будет
Изменить5 лет назад, Новосибирск
SkaZ
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Недорого, быстро, накладок не было
Недостатки:
Бутылка с шампунем пришла в таком виде, как будто ей в футбол играли на складе. Средство для восстановления волос было открыто и подтекало. думала что так только у меня, но почитав отзывы вижу что это норма в этом магазине
Комментарий:
Заказывать буду, цены невысокие
5 лет назад, Домодедово
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Ассортимент, цены, дешевая доставка
Недостатки:
Отсутствие товара в наличии
Комментарий:
Самое отвратительно в этом интернет-магазине - несоответствие наличия товара. Заказ был сделан 9 августа, доставили его 15 августа. Если кому-то нужно что-то срочно, то лучше обратиться в другой интернет-магазин. Пробников от этого интернет-магазина не ждите (хотя другие ИМ всегда такой презент в заказ добавляют).
Изменить5 лет назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Пока не выявила......
Недостатки:
ООООчень долгий сбор и обработка заказа!!!!
Комментарий:
Я не знаю кому быстро доставляют, мне обрабатывали заказ неделю!!!!Спустя неделю сразу не отправили...трек номер тоже не предоставили...а еще в пути где то также будет к нам идти посылка...очень долго и не стоит таких ожиданий, честно, уже и получать не хочется. На других сайтах после оплаты 1-2 дня на сбор и отправка и смс рассылка на каждом этапе и трек номер отправляют, тут уже неделю спрашиваю когда доставка кормят завтраками!!!
Изменить6 лет назад, Норильск
Комментарий 100479509
Логотип BEAUTYDISCOUNT
BEAUTYDISCOUNT
Ответ официального представителя магазина
Добрый день, Просьба указать номер заказа, чтобы уточнить информацию о сроках обработки заказа.
Добрый день, Просьба указать номер заказа, чтобы уточнить информацию о сроках обработки заказа.
Мария Х.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
неплохие цены
Недостатки:
упаковка - ее просто нет! Крем (в баночке) в пакете был отдельно от крышки.
Комментарий:
Я заказала небольшой заказ. Мне позвонили и сообщили, что заказ собирается. В общем, получила я свой заказ через неделю после размещения. Срок неделя для доставки из Москвы в Санкт-Петебург не критичен конечно. НО меня совершенно не устроило как был упакован мой заказ. Carmex Original - Бальзам для губ почему-то был не в картонной упаковке. Крема charmcleo обычно без защитной упаковки, но стоило же как-то защитить крышечки от открытия - ведь не в соседний дом доставляли. Крем для глаз валялся в пакете открытым - крышка просто раскрутилась. А это не тюбик-помпа, а просто баночка Если упаковка помята - то это не старшно. а вот когда она вообще отсутствует. то товар приходит вообще в неиспользуемом виде.
8 лет назад, Санкт-Петербург
Комментарий 4709727
Логотип BEAUTYDISCOUNT
BEAUTYDISCOUNT
Ответ официального представителя магазина
Мария, спасибо за отзыв! По поводу бальзама для губ Carmex - на склад бальзамы в тюбиках приходят в картонной упаковке по 3 шт., если Вы заказываете 1 шт., то товар будет доставлен без упаковки. Кремы теперь упаковываем в индивидуальные коробочки)
Мария, спасибо за отзыв! По поводу бальзама для губ Carmex - на склад бальзамы в тюбиках приходят в картонной упаковке по 3 шт., если Вы заказываете 1 шт., то товар будет доставлен без упаковки. Кремы теперь упаковываем в индивидуальные коробочки)
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Цены немного дешевле, недорогая доставка по Спб
Недостатки:
Очень долгая доставка, бывают хамские операторы
Комментарий:
Заказывала два раза. Первый раз было все отлично, а во второй раз очень разочаровали. Разговаривали хамски и очень долго доставляли, мне из Китая бывает быстрее доставляют. Испортились... Очень жаль, думала наконец в России появился достойный магазин.
Изменить9 лет назад, Санкт-Петербург
Комментарий 4704322
Логотип BEAUTYDISCOUNT
BEAUTYDISCOUNT
Ответ официального представителя магазина
Уважаемый покупатель, спасибо за отзыв! Сожалеем, что подвели( На настоящий момент некомпетентные менеджеры уволены, работа call-центра проходит строгий контроль. Надеемся, что Вы посетите наш магазин и оцените положительные изменения.
Уважаемый покупатель, спасибо за отзыв! Сожалеем, что подвели( На настоящий момент некомпетентные менеджеры уволены, работа call-центра проходит строгий контроль. Надеемся, что Вы посетите наш магазин и оцените положительные изменения.
Elena B.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
цена
Недостатки:
не хотят со мной общаться и время ожидания заказа.
Комментарий:
Заказала шампунь Lakme Teknia Gentle balance sulfat-free 6 декабря. На следующий день перезвонили, сказали заказ сформирован, ждите. Сегодня 17 декабря.. Телефон у них не отвечает. Написала на почту письмо, на него тоже никто не ответил. Написала плохой отзыв о магазине. Через два дня перезвонили. Сегодня 22 декабря мне доставили мой шампунь. Спасибо я рада. Три недели ждала и дождалась.
9 лет назад, Москва
Комментарий 4709843
Логотип BEAUTYDISCOUNT
BEAUTYDISCOUNT
Ответ официального представителя магазина
Елена, приносим свои искренние извинения за долгое ожидание заказа, действительно, раньше работа службы доставки оставляла желать лучшего( Мы исправили эту проблему и сейчас строго контролируем своевременность сборки и доставки каждого заказа.
Елена, приносим свои искренние извинения за долгое ожидание заказа, действительно, раньше работа службы доставки оставляла желать лучшего( Мы исправили эту проблему и сейчас строго контролируем своевременность сборки и доставки каждого заказа.
Ещё 832 человека поставили магазину оценку, но ничего не написали о нём
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