Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине BEAUTYDISCOUNT

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Елена Г.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Недостатки:
Такая простая ситуация : обмен одного размера на другой- заказываю для этого курьерскую доставку. Так как у меня с ближайшие 10 дней нет ни одного выходного дня! А обувь ждёт очень пожилой человек( 81 год) . НО "НЕТ" , так нельзя !!! Едьте сами на Свиблово и меняйте, такое бесчеловечное отношение . Я не понимаю : почему курьер не может взять один ботинок размером 2, и на месте забрать ботинок размером 1 . "Так не положено" отвечают мне операторы. Полное бездушие и никакого сочувствия , объяснила что не могу никаким образом сама доехать в пункт выдачи- в ответ заученные бездушные фразы. Очень надеюсь что в жизни эти сотрудники тоже столкнутся с такими же бюрократами.
2 года назад, Москва
Инна Гонштейн
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Нет
Недостатки:
Никогда не покупайте в этом магазине!! Оплатила заказ 23.11.20,в итоге так и не привезли оплаченный заказ. Несколько раз звонили,кормят обещаниями,говоря что скоро с нами свяжутся и решат вопрос.как оказалось курьер просто поставил «заказ выполнен» и на этом вопрос закрыт! Самый ужасный сервис!!!
3 года назад, Москва
Екатерина М.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Нет
Недостатки:
Воры и вруны. Оплатила заказ 166316 14 мая 2020, доставка была на 20 мая, сегодня 1 июня, заказа нет. На все звонки отвечают, что заказ у СДЭК, ждите курьера. Отменить и переоформить новый заказ на тех же условиях отказываются (часть товаров были по акции).
3 года назад, Москва
dianaabdullaeva2016
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Заказывала не в 1й раз,оставляла в магазине хорошие деньги
Недостатки:
Общение оператора настолько хамское,что нет слов.Доставку обещали на определенный день с 10 до 18.00.Ждала весь день,так и не дождалась,уехала по делам.Позвонила спросить почему нет курьера,на что мне по-хамски ответили.В 20.00 звонит курьер:-Я через 5 мин буду!Отменила заказ и больше не закажу,спасибо!
Комментарий:
Теряете хороших клиентов своим отношением,друзья мои!
4 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Недостатки:
Прислали просроченный товар. При этом срок годности от производителя умышленно скрыт. Пользование просроченной косметикой может привести к вреду жизни и здоровью. Внимательно проверяйте срок годности при получении заказа. Написан запрос на возврат. Пока в работе.
Изменить4 года назад, Санкт-Петербург
Мунира Абдуллоева
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Я заказала духи другие отпровили совсем другое скажите пожалуйста почему такь поступили . ?
Комментарий:
Мой заказ били духи эклад шанел 5 шанел фреш вместо них пришёл жадор диор жорджо армани Sl cuccu
4 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Хамство оператора
Комментарий:
Заказ через приложение, хамство оператора при уточнении сроков.
Изменить4 года назад, Санкт-Петербург
Комментарий 102074456
Логотип BEAUTYDISCOUNT
BEAUTYDISCOUNT
Ответ официального представителя магазина
Уважаемый покупатель, нам очень жаль, что у Вас осталось неприятное впечатление от нашего магазина. К сожалению, Вы не оставили никаких контактных данных, ни номера заказа. Если Вас не затруднит, пришлите, пожалуйста, номер заказа и/или мейл, имя, или телефон, на которые был оформлен заказ, на почту hello@beautydiscount.ru Надеемся, не смотря на трудности, Вы получили заказ и остались довольны нашим товаром!
Уважаемый покупатель, нам очень жаль, что у Вас осталось неприятное впечатление от нашего магазина. К сожалению, Вы не оставили никаких контактных данных, ни номера заказа. Если Вас не затруднит, пришлите, пожалуйста, номер заказа и/или мейл, имя, или телефон, на которые был оформлен заказ, на почту hello@beautydiscount.ru Надеемся, не смотря на трудности, Вы получили заказ и остались довольны нашим товаром!
Оксана
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
После оформления заказа оказалось что моего товара нет в наличии
5 лет назад, Москва
Комментарий 102074482
Логотип BEAUTYDISCOUNT
BEAUTYDISCOUNT
Ответ официального представителя магазина
Оксана, к сожалению, накладки такого характера очень редко, но случаются. Мы стараемся совершенствовать свой сервис.В случае отсутствия нужного товара, наши операторы всегда предлагают выбрать замену или сообщают примерную дату поступления нужного товара на склад магазина. Надеемся, что товар, который был в наличии, доставил Вам радость!
Оксана, к сожалению, накладки такого характера очень редко, но случаются. Мы стараемся совершенствовать свой сервис.В случае отсутствия нужного товара, наши операторы всегда предлагают выбрать замену или сообщают примерную дату поступления нужного товара на склад магазина. Надеемся, что товар, который был в наличии, доставил Вам радость!
Алёна Ангилопова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
нет
Недостатки:
Доставка, общение с менеджером, товар
Комментарий:
Перед тем как оплатить и оформить заказ убедитесь, что вы правильно его составили, потому что вернуть что-либо не будет возможности. Точнее будет, но простой рабочий человек не сможет это сделать, так как для возврата необходимо приехать на склад в будний день с 12 до 16!!!! Но чтобы выпытать информацию по возврату мне пришлось пригрозить законом о защите прав потребителей, потому что до этого мне было сказано: "А как вы вернете? Никак!". Отвратительный сервис. Доставить СДЭКом они могут, а забрать для возврата не могут! Плюс ко всему упаковка товара оставляет желать лучшего - бутылка масла была настолько исцарапана, как будто ее по асфальту швыряли.
5 лет назад, Москва
Комментарий 101936538
Логотип BEAUTYDISCOUNT
BEAUTYDISCOUNT
Ответ официального представителя магазина
Алёна, сожалеем о произошедшем. Чтобы понять причину и разобраться в ситуации, нужны либо номер заказа, либо е-мейл, на который был оформлен заказ. Если Вас не затруднит, пришлите, пожалуйста, данные на почту hello@beautydiscount.ru. Спасибо.
Алёна, сожалеем о произошедшем. Чтобы понять причину и разобраться в ситуации, нужны либо номер заказа, либо е-мейл, на который был оформлен заказ. Если Вас не затруднит, пришлите, пожалуйста, данные на почту hello@beautydiscount.ru. Спасибо.
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
В принципе неплохие цены
Недостатки:
Ужасные сервис, товар я так и не получил
Комментарий:
Заказал большое количество всевозможных ванных пренадлежностей, с расчетом на доставку до 8 марта, до праздников. После заказа мне объявили дату, когда товар прибудет в пункт самовывоза - 7 марта. С тех пор не приходило никаких сообщений, звонков тоже не было. Звоню 7го марта - пишут что сегодня забрать нельзя, какая-то заминка с компановкой товара. Забрать сможете только после праздников. И если что-то не устраивает - "можем отменить заказ". Вот такое вот отношение к клиенту. После долгих скандалов и разбирательств, оформили платную (!!!) доставку на 9 марта. После праздника. Подарок испорчен, настроение тоже, магазин не рекомендую. Очень надеюсь что хотя бы заказ довезут, хоть и не в срок.
Изменить5 лет назад, Москва
Комментарий 101830254
Логотип BEAUTYDISCOUNT
BEAUTYDISCOUNT
Ответ официального представителя магазина
Добрый день! Мы очень сожалеем о произошедшем. Если Вас не затруднит, пришлите, пожалуйста, Ваши контактные данные на почту hello@beautydiscount.ru, чтобы мы смогли понять, как такое могло случиться. Надеемся, Вы получили заказ!
Добрый день! Мы очень сожалеем о произошедшем. Если Вас не затруднит, пришлите, пожалуйста, Ваши контактные данные на почту hello@beautydiscount.ru, чтобы мы смогли понять, как такое могло случиться. Надеемся, Вы получили заказ!
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Точнее будет, но простой рабочий человек не сможет это сделать, так как для возврата необходимо приехать на склад в будний день с 12 до 16!!!!\nНо чтобы выпытать информацию по возврату мне пришлось пригрозить законом о защите прав потребителей, потому что до этого мне было сказано: \"А как вы вернете? Никак!\". \nОтвратительный сервис. 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