Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине Blacktyres

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Илья Карпов
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Заказ не подняли на этаж
Комментарий:
Курьер ошибся этажом и уехал не перезвонив. Приехал во второй раз.
10 месяцев назад
Комментарий 165055481
Логотип Blacktyres
Blacktyres
Ответ официального представителя магазина
Спасибо за отзыв! Мы стараемся максимально оперативно реагировать на все нештатные ситуации и в следующий раз выполним доставку по высшему разряду. Команда BlackTyres
Спасибо за отзыв! Мы стараемся максимально оперативно реагировать на все нештатные ситуации и в следующий раз выполним доставку по высшему разряду. Команда BlackTyres
Андрей
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: покупка в магазине
Достоинства:
Удобно. Быстро. Качественно. Вежливо.
Недостатки:
1. При огромном выборе дворников на лобовое стекло, не смог купить для BMW 5 серии G30. 2. Омрачают штрафы за просрочку хранения. Считаю несправедливым при условии, что храню и зиму и лето. Если больше пролежали одни, значит меньше пролежат другие.
Год назад, Москва
Артем Г.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер был невежлив
Год назад
Комментарий 161615150
Логотип Blacktyres
Blacktyres
Ответ официального представителя магазина
Спасибо за обращение в наш интернет-магазин! С данным сотрудников будет проведена беседа на тему этикета общения с клиентом! Качество сервиса для нас не пустой звук и изо дня в день мы стараемся быть для наших клиентов чуточку лучше! Команда BlackTyres
Спасибо за обращение в наш интернет-магазин! С данным сотрудников будет проведена беседа на тему этикета общения с клиентом! Качество сервиса для нас не пустой звук и изо дня в день мы стараемся быть для наших клиентов чуточку лучше! Команда BlackTyres
Кирилл Царёв
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Заказ не подняли на этаж • Курьер приехал не в то время • Заказ доставили не в тот день
Год назад
Комментарий 159862657
Логотип Blacktyres
Blacktyres
Ответ официального представителя магазина
Спасибо за отзыв! Приносим свои извинения за сорванные планы. Задержка доставки вызвана кратно возвросшей нагрузкой на службу логистики, но мы стараемся и делаем все возможное, чтобы заказы доставлялись в обусловленные сроки. Надеемся на то, что в будущем у нас непременно появится возможность доказать делом, что случай носил исключительный характер! С Уважением, Команда BlackTyres
Спасибо за отзыв! Приносим свои извинения за сорванные планы. Задержка доставки вызвана кратно возвросшей нагрузкой на службу логистики, но мы стараемся и делаем все возможное, чтобы заказы доставлялись в обусловленные сроки. Надеемся на то, что в будущем у нас непременно появится возможность доказать делом, что случай носил исключительный характер! С Уважением, Команда BlackTyres
Дмитрий Жучкин
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Заказ доставили не в тот день
Год назад
Комментарий 159628795
Логотип Blacktyres
Blacktyres
Ответ официального представителя магазина
Спасибо за отзыв. Искренне желаем долгой и верной службы вашим колесам. Ваш заказ был готов к выдачи в указанный Вами день. Команда BlackTyres
Спасибо за отзыв. Искренне желаем долгой и верной службы вашим колесам. Ваш заказ был готов к выдачи в указанный Вами день. Команда BlackTyres
Мария Симонова
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Привезли не то или не все товары
Комментарий:
На фото на сайте чёрный цвет, а по факту серый
Год назад
Комментарий 159457860
Логотип Blacktyres
Blacktyres
Ответ официального представителя магазина
Спасибо за отзыв! К сожалению, из-за ошибки модерации партнера, Вам доставили товар не того цвета. При наличии ассортимента, насчитывающего более 7000 товарных единиц, очень сложно отследить действия партнера, связанные с правильностью заполнения карточки товара, особенно какие-либо его технические особенности. Со своей стороны мы максимально оперативно отреагировали на Ваше обращение и оказали всевозможное содействие в решение вопроса возврата/обмена товара. Т.к. ситуация нестандартная, то нам видится правильным решением предоставить Вам персонального менеджера для скорейшего разрешения вопроса!
Спасибо за отзыв! К сожалению, из-за ошибки модерации партнера, Вам доставили товар не того цвета. При наличии ассортимента, насчитывающего более 7000 товарных единиц, очень сложно отследить действия партнера, связанные с правильностью заполнения карточки товара, особенно какие-либо его технические особенности. Со своей стороны мы максимально оперативно отреагировали на Ваше обращение и оказали всевозможное содействие в решение вопроса возврата/обмена товара. Т.к. ситуация нестандартная, то нам видится правильным решением предоставить Вам персонального менеджера для скорейшего разрешения вопроса!
Максим Ф.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Достоинства:
Поддержка менеджера, звонок от курьера заранее, помощь при доставке до лифта.
Недостатки:
Заказ через Яндекс Маркет. Бесплатная доставка до квартиры. Курьер отказался поднимать заказ до квартиры, мотивируя это тем, что доставка не оплачена. Помог только до лифта.
Год назад, ВНИИССОК
Комментарий 159430028
Логотип Blacktyres
Blacktyres
Ответ официального представителя магазина
Спасибо за отзыв. Искренне желаем долгой и верной службы вашим колесам, но не забывайте о регулярном техобслуживании и балансировке. До встречи! Команда BlackTyres
Спасибо за отзыв. Искренне желаем долгой и верной службы вашим колесам, но не забывайте о регулярном техобслуживании и балансировке. До встречи! Команда BlackTyres
Николай
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Курьер был невежлив • Курьер приехал не в то время
Год назад
Комментарий 158726327
Логотип Blacktyres
Blacktyres
Ответ официального представителя магазина
Николай, благодарим вас за отзыв и за возможность стать лучше! К сожалению, не исключены накладки, связанные с логистикой поставщиков. Злого умысла с нашей стороны в случившемся не было. Примите извинения за доставленные неудобства. Не держите на нас зла. Желаем удачи на дорогах! Команда BlackTyres
Николай, благодарим вас за отзыв и за возможность стать лучше! К сожалению, не исключены накладки, связанные с логистикой поставщиков. Злого умысла с нашей стороны в случившемся не было. Примите извинения за доставленные неудобства. Не держите на нас зла. Желаем удачи на дорогах! Команда BlackTyres
хамед Саки
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Заказ не подняли на этаж • Упаковка повреждена
Комментарий:
Колеса даже не упокованы в пакеты На каждом колесе отсутствали шипы
Год назад
Комментарий 165363968
Логотип Blacktyres
Blacktyres
Ответ официального представителя магазина
Благодарим Вас за положительную оценку нашей работы. И желаем Вашим колесам долгой службы! Команда BlackTyres
Благодарим Вас за положительную оценку нашей работы. И желаем Вашим колесам долгой службы! Команда BlackTyres
дмитрий шульгин
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Товар повреждён
Комментарий:
Поменял резину у меня машина начала трястись. Поехал на шиномонтаж стали смотреть резина деформирована. Скорее всего неправильно хранили. Вывод больше в этой компании я покупать не буду. И не советую вам.
Год назад
Комментарий 152650416
Логотип Blacktyres
Blacktyres
Ответ официального представителя магазина
Здравствуйте, Дмитрий! Пожалуйста, свяжитесь со мной по почте client@blacktyres.ru, хочу узнать подробнее про ситуацию. Для оперативности поиска вас в базе , в теме письма укажите " Отзыв ID 175057648". С уважением, Людмила
Здравствуйте, Дмитрий! Пожалуйста, свяжитесь со мной по почте client@blacktyres.ru, хочу узнать подробнее про ситуацию. Для оперативности поиска вас в базе , в теме письма укажите " Отзыв ID 175057648". С уважением, Людмила
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