Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине BRIGO

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Петр Фильчуков
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
индивидуальный подход и ответственность в плане выполнения сроков доставки
Недостатки:
нет претензий
Комментарий:
именно в этом магазине нам удалось заказать серверное оборудование. Много куда обращались, тут выходило выгоднее всего. К тому же не могу не отметить ответственный подход к своей работе персонала магазина. Заказ был доставлен оперативно и без проблем.
3 года назад, Москва
Комментарий 103958517
Официальный представитель магазина
Ответ официального представителя магазина
Спасибо за выбор нас в качестве поставщика!
Спасибо за выбор нас в качестве поставщика!
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Цена, выбор, наличие.
Недостатки:
Заказывали тут 2 сервера HP Proliant DL380 Gen9. При заказе было оговорено, что сервера доукомплектуют дополнительными корзинами под жесткие диски, собственно дисками и доп. оперативной памятью. Так же были обозначены рамки бюджета. Выслали КП, подобрали диски, память под этот бюджет, все устроило. Оплатили. Через несколько дней доставили отдельно базовый сервер, отдельно корзины, память и диски. Начинаем установку доп. комплектующих, а корзины просто некуда подключать. Для подключения нужно приобрести дополнительные экспандеры, стоимостью 45 000р. Это еще +90 000р. за 2 сервера. Бюджет ограничен и эти 90 000р. уже в него не вписываются. Корзину одну уже не вернуть, т.к. она распакована (а иначе не узнать, что ее подключить некуда). Написал об этом менеджеру. Получил ответ "ой, действительно, нужно экспандеры еще докупить" Считаем это вытягиванием денег и заказывать тут что то еще скорее всего не станем.
Изменить6 лет назад, Москва
Комментарий 100659835
Имя скрыто
Да, решение вы предложили. За дополнительные 90 тыс, которые как уже было сказано, в бюджет не укладываются. Распечатанные корзины вы обратно принять отказались. Это мне сказал менеджер в телефонном разговоре. Ответ на вопрос "Каким вы видите решение проблемы?" был несколько иным. И вы я смотрю его в своем комментарии старательно "причесали". SSD мы действительно решили заменить на более надежные и это, извините не какая то любезность, а право покупателя, при условии сохранения товарного вида. В ответ на вопрос про решение проблемы было предложено сделать скидку на замену SSD, раз уж 2 корзины и 2 диска будут у нас какое то время лежать мертвым грузом из-за вашей ошибки конфигурирования. Вот это было бы проявлением клиентоориентированности. Но от вас после этого письма не последовало вообще никакого ответа. Игнор. После чего было принято решение "любезно оплатить" ваш счет с суммой доплаты за замену SSD, т.к. уже сроки поджимали. А экспандеры закажем позже, когда упремся в лимиты по дискам, но уже скорее всего не у вас.
Да, решение вы предложили. За дополнительные 90 тыс, которые как уже было сказано, в бюджет не укладываются. Распечатанные корзины вы обратно принять отказались. Это мне сказал менеджер в телефонном разговоре. Ответ на вопрос "Каким вы видите решение проблемы?" был несколько иным. И вы я смотрю его в своем комментарии старательно "причесали". SSD мы действительно решили заменить на более надежные и это, извините не какая то любезность, а право покупателя, при условии сохранения товарного вида. В ответ на вопрос про решение проблемы было предложено сделать скидку на замену SSD, раз уж 2 корзины и 2 диска будут у нас какое то время лежать мертвым грузом из-за вашей ошибки конфигурирования. Вот это было бы проявлением клиентоориентированности. Но от вас после этого письма не последовало вообще никакого ответа. Игнор. После чего было принято решение "любезно оплатить" ваш счет с суммой доплаты за замену SSD, т.к. уже сроки поджимали. А экспандеры закажем позже, когда упремся в лимиты по дискам, но уже скорее всего не у вас.
Комментарий 100675068
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день. Перешлите пожалуйста упомянутое Вами письмо на reg@ brigo.ru Заранее благодарны.
Добрый день. Перешлите пожалуйста упомянутое Вами письмо на reg@ brigo.ru Заранее благодарны.
Сергей С.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Большой выбор. Приемлемые цены.
Недостатки:
Нет оплаты с помощью банковских карт
Комментарий:
Заказывал видеокарту. Магазин в принципе хороший, но мне не очень понравилась работа менеджера, хотелось бы чтобы менеджер сам мне данные присылал, а не после того как я попрошу. К примеру: я оплатил заказ, а на сайте еще несколько дней был статус "Обработан, ожидается оплата" и только после того как я спросил насчет этого его сразу же поменяли. И очень не хватает оплаты с помощью банковских карт, ибо банковским переводом долго. А так магазин хороший. Посылка пришла в идеальном состоянии, хорошо упаковали. Думаю еще куплю что-то.
6 лет назад, Симферополь
Комментарий 100407999
Официальный представитель магазина
Ответ официального представителя магазина
Благодарим за покупку.
Благодарим за покупку.
вера К.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Что касается работы персонала, ассортимента, качества, наличия - мне все это понравилось. Все на высоком уровне и грамотность, и скорость присутствует везде. Единственный момент это доставка, она задержалась ненадолго, но к сожалению планы пришлось в срочном порядке меня из за этого момента.
Недостатки:
Небольшая задержка в доставке была.
6 лет назад, Сети
Комментарий 6818163
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Спасибо за отзыв, будем стараться!!!
Добрый день! Спасибо за отзыв, будем стараться!!!
иван и.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Все в принципе прошло хорошо, цена нормально, товар в наличии и доставка была быстрой
Недостатки:
Не довезли одну позицию
Комментарий:
Заказывал себе в новую фирму много техники, компьютеры, ноутбуки, сетевое оборудование и прочие по мелочи. Доставили быстро, но вовремя проверки выяснилось, что одну позицию не довезли. Связавшись с магазином, объяснив ситуацию, пошли на встречу и довезли со временем не хватающую позицию. Спасибо за быстрое решение проблемы. Надеюсь в будущем все будет более внимательнее.
7 лет назад, Воронеж
Комментарий 5213454
Официальный представитель магазина
Ответ официального представителя магазина
. Спасибо за покупку и отзыв! Благодарим за понимание, всяко бывает, даже на Солнце бывают пятна :)
. Спасибо за покупку и отзыв! Благодарим за понимание, всяко бывает, даже на Солнце бывают пятна :)
Генадий З.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Вежливый персонал. Хорошее обслуживание.
Недостатки:
Нет.
Комментарий:
Обслуживание в этом магазине мне понравилось.. Я заказывал Моноблок Lenovo S20-00 (F0AY000DRK). Менеджер связался со мной оперативно и принял заказ. Через два дня мне позвонил сотрудник из магазина и сообщил что товар отправлен транспортной компанией, которую я выбрал ранее. Он сказал мне номер для отслеживания. Доставили моноблок без задержек.
8 лет назад, Омск
Комментарий 4783302
Официальный представитель магазина
Ответ официального представителя магазина
Спасибо за покупку. Обращайтесь еще за покупками к нам!
Спасибо за покупку. Обращайтесь еще за покупками к нам!
Анна Лебидько
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Оперативный ответ
Недостатки:
долгая доставка
Комментарий:
Неудобная парковка около склада, вернее её нет. Далеко от метро.
8 лет назад, Балашиха
Комментарий 4379059
Официальный представитель магазина
Ответ официального представителя магазина
Анна, спасибо за отзыв.У нас вообще нет самовывоза для частных лиц. Магазин ориентирован на работу с юридическими лицами. Вам нужен был подарок ко дню рождения и менеджер пошел Вам навстречу. В любом случае, еще раз благодарим за покупку и отзыв.
Анна, спасибо за отзыв.У нас вообще нет самовывоза для частных лиц. Магазин ориентирован на работу с юридическими лицами. Вам нужен был подарок ко дню рождения и менеджер пошел Вам навстречу. В любом случае, еще раз благодарим за покупку и отзыв.
Михаил Я.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
В целом, магазином довольны. Оформляли тут заказ на партию принтеров Ricoh Aficio SP 200N. Проблем в ходе заказа не возникло, а если и были какие-то негативные моменты, то совсем незначительные. Так что магазин получает положительную оценку. С оплатой все ок - подтвердили платеж практически сразу. Сроков доставки не сорвали. Товар качественный, вся партия без брака. Гарантия оформлена.
10 лет назад, Москва
Комментарий 2060055
Официальный представитель магазина
Ответ официального представителя магазина
Спасибо за покупку!
Спасибо за покупку!
Ещё 1482 человека поставили магазину оценку, но ничего не написали о нём
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Оформляли тут заказ на партию принтеров Ricoh Aficio SP 200N. Проблем в ходе заказа не возникло, а если и были какие-то негативные моменты, то совсем незначительные. Так что магазин получает положительную оценку. С оплатой все ок - подтвердили платеж практически сразу. Сроков доставки не сорвали. Товар качественный, вся партия без брака. Гарантия оформлена.","pro":null,"contra":null,"type":0,"delivery":0,"deliveredBy":null,"orderId":null,"votes":{"agree":2,"reject":1,"total":3,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[]},"60762947":{"entity":"review","id":"60762947","isCpa":false,"recommend":false,"shopId":99091,"userId":133662889,"anonymous":0,"created":1453059402000,"averageGrade":3,"comment":"Неудобная парковка около склада, вернее её нет. Далеко от метро.","pro":"Оперативный ответ","contra":"долгая доставка","type":0,"delivery":1,"deliveredBy":null,"orderId":"6092","votes":{"agree":1,"reject":1,"total":2,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Балашиха"},"isProblemResolved":false,"factors":[]},"62476554":{"entity":"review","id":"62476554","isCpa":false,"recommend":false,"shopId":99091,"userId":376031750,"anonymous":0,"created":1460007617000,"averageGrade":4,"comment":"Обслуживание в этом магазине мне понравилось.. Я заказывал Моноблок Lenovo S20-00 (F0AY000DRK). Менеджер связался со мной оперативно и принял заказ. Через два дня мне позвонил сотрудник из магазина и сообщил что товар отправлен транспортной компанией, которую я выбрал ранее. Он сказал мне номер для отслеживания. Доставили моноблок без задержек.","pro":"Вежливый персонал. \r\nХорошее обслуживание.","contra":"Нет.","type":0,"delivery":0,"deliveredBy":null,"orderId":null,"votes":{"agree":0,"reject":0,"total":0,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Омск"},"isProblemResolved":false,"factors":[]},"64451842":{"entity":"review","id":"64451842","isCpa":false,"recommend":false,"shopId":99091,"userId":101204414,"anonymous":0,"created":1469462049000,"averageGrade":4,"comment":"Заказывал себе в новую фирму много техники, компьютеры, ноутбуки, сетевое оборудование и прочие по мелочи. Доставили быстро, но вовремя проверки выяснилось, что одну позицию не довезли. Связавшись с магазином, объяснив ситуацию, пошли на встречу и довезли со временем не хватающую позицию. Спасибо за быстрое решение проблемы. Надеюсь в будущем все будет более внимательнее.","pro":"Все в принципе прошло хорошо, цена нормально, товар в наличии и доставка была быстрой","contra":"Не довезли одну позицию","type":0,"delivery":0,"deliveredBy":null,"orderId":null,"votes":{"agree":1,"reject":0,"total":1,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Воронеж"},"isProblemResolved":false,"factors":[]},"71403868":{"entity":"review","id":"71403868","isCpa":false,"recommend":true,"shopId":99091,"userId":315713239,"anonymous":0,"created":1502360716000,"averageGrade":4,"comment":null,"pro":"Что касается работы персонала, ассортимента, качества, наличия - мне все это понравилось. Все на высоком уровне и грамотность, и скорость присутствует везде. Единственный момент это доставка, она задержалась ненадолго, но к сожалению планы пришлось в срочном порядке меня из за этого момента. 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Магазин в принципе хороший, но мне не очень понравилась работа менеджера, хотелось бы чтобы менеджер сам мне данные присылал, а не после того как я попрошу. К примеру: я оплатил заказ, а на сайте еще несколько дней был статус \"Обработан, ожидается оплата\" и только после того как я спросил насчет этого его сразу же поменяли. И очень не хватает оплаты с помощью банковских карт, ибо банковским переводом долго. А так магазин хороший. Посылка пришла в идеальном состоянии, хорошо упаковали. Думаю еще куплю что-то.","pro":"Большой выбор. Приемлемые цены. 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Так же были обозначены рамки бюджета. Выслали КП, подобрали диски, память под этот бюджет, все устроило. Оплатили. Через несколько дней доставили отдельно базовый сервер, отдельно корзины, память и диски. Начинаем установку доп. комплектующих, а корзины просто некуда подключать. Для подключения нужно приобрести дополнительные экспандеры, стоимостью 45 000р. Это еще +90 000р. за 2 сервера. Бюджет ограничен и эти 90 000р. уже в него не вписываются. Корзину одну уже не вернуть, т.к. она распакована (а иначе не узнать, что ее подключить некуда). Написал об этом менеджеру. Получил ответ \"ой, действительно, нужно экспандеры еще докупить\"\nСчитаем это вытягиванием денег и заказывать тут что то еще скорее всего не станем.","type":0,"delivery":0,"deliveredBy":null,"orderId":"БР000003004","votes":{"agree":1,"reject":1,"total":2,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":3,"value":2,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":1,"value":4,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":4,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":4,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null}]},"115463689":{"entity":"review","id":"115463689","isCpa":false,"recommend":false,"shopId":99091,"userId":307403696,"anonymous":0,"created":1604036772000,"averageGrade":4,"comment":"именно в этом магазине нам удалось заказать серверное оборудование. Много куда обращались, тут выходило выгоднее всего. К тому же не могу не отметить ответственный подход к своей работе персонала магазина. Заказ был доставлен оперативно и без проблем.","pro":"индивидуальный подход и ответственность в плане выполнения сроков доставки","contra":"нет претензий","type":0,"delivery":0,"deliveredBy":null,"orderId":null,"votes":{"agree":0,"reject":0,"total":0,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[]}},"pager":{"787912ce":{"pageNum":1,"pages":[{"num":1,"current":true}],"pageSize":10,"count":8,"total":8,"totalPageCount":1,"type":"shopReview","id":"787912ce","entity":"pager"}},"commentary":{"2060055":{"text":"Спасибо за покупку!","id":2060055,"entityId":46673785,"state":"NEW","changed":false,"updateTime":1397021530000,"createTime":1397032330000,"votes":{"likeCount":0,"dislikeCount":0,"userVote":0},"childCount":0,"author":{"entity":"shop","id":"99091"},"entity":"commentary","canDelete":false,"isLeaf":true,"levelRootId":"/shopReviewComment/46673785"},"4379059":{"text":"Анна, спасибо за отзыв.У нас вообще нет самовывоза для частных лиц. Магазин ориентирован на работу с юридическими лицами. Вам нужен был подарок ко дню рождения и менеджер пошел Вам навстречу. В любом случае, еще раз благодарим за покупку и отзыв.","id":4379059,"entityId":60762947,"state":"NEW","changed":false,"updateTime":1453196129000,"createTime":1453206929000,"votes":{"likeCount":0,"dislikeCount":0,"userVote":0},"childCount":0,"author":{"entity":"shop","id":"99091"},"entity":"commentary","canDelete":false,"isLeaf":true,"levelRootId":"/shopReviewComment/60762947"},"4783302":{"text":"Спасибо за покупку. Обращайтесь еще за покупками к нам!","id":4783302,"entityId":62476554,"state":"NEW","changed":false,"updateTime":1460358748000,"createTime":1460369548000,"votes":{"likeCount":0,"dislikeCount":0,"userVote":0},"childCount":0,"author":{"entity":"shop","id":"99091"},"entity":"commentary","canDelete":false,"isLeaf":true,"levelRootId":"/shopReviewComment/62476554"},"5213454":{"text":". Спасибо за покупку и отзыв! Благодарим за понимание, всяко бывает, даже на Солнце бывают пятна :)","id":5213454,"entityId":64451842,"state":"NEW","changed":false,"updateTime":1470029762000,"createTime":1470040562000,"votes":{"likeCount":0,"dislikeCount":0,"userVote":0},"childCount":0,"author":{"entity":"shop","id":"99091"},"entity":"commentary","canDelete":false,"isLeaf":true,"levelRootId":"/shopReviewComment/64451842"},"6818163":{"text":"Добрый день! Спасибо за отзыв, будем стараться!!!","id":6818163,"entityId":71403868,"state":"NEW","changed":false,"updateTime":1504162413000,"createTime":1504173213000,"votes":{"likeCount":0,"dislikeCount":0,"userVote":0},"childCount":0,"author":{"entity":"shop","id":"99091"},"entity":"commentary","canDelete":false,"isLeaf":true,"levelRootId":"/shopReviewComment/71403868"},"100407999":{"text":"Благодарим за покупку.","id":100407999,"entityId":76517605,"state":"NEW","changed":false,"updateTime":1519734463000,"createTime":1519745263878,"votes":{"likeCount":0,"dislikeCount":0,"userVote":0},"childCount":0,"author":{"entity":"shop","id":"99091"},"entity":"commentary","canDelete":false,"isLeaf":true,"levelRootId":"/shopReviewComment/76517605"},"100659835":{"text":"Да, решение вы предложили. За дополнительные 90 тыс, которые как уже было сказано, в бюджет не укладываются.\r\nРаспечатанные корзины вы обратно принять отказались. 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