Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине Bs-Tyres

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Константин З.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Заказ доставили не в тот день • Не предупредили о переносе даты
Комментарий:
Очень много вопросов к магазину, нет выбора дня доставки, нет выбора часа доставки, через 2 дня общения магазин вообще перестал выходить на связь и не отвечал. Привезли только тогда, когда запросил возврат средств
7 месяцев назад
Комментарий 166180190
Bs-Tyres
Ответ официального представителя магазина
Приносим извинения за ситуацию с Вашим заказом. В сезон резкий всплеск заказов и сложностей, срывы сроков и прочие накладки. Не справляемся с потоком.
Приносим извинения за ситуацию с Вашим заказом. В сезон резкий всплеск заказов и сложностей, срывы сроков и прочие накладки. Не справляемся с потоком.
Виктор
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Заказ доставили не в тот день
8 месяцев назад
Комментарий 166134441
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Приносим извинения, сезон, резкий рост заказов.
Добрый день! Приносим извинения, сезон, резкий рост заказов.
Алина Х.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Курьер не сообщил, когда приедет • Курьер приехал не в то время • Заказ доставили не в тот день • Не предупредили о переносе даты
8 месяцев назад
Комментарий 166246220
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Приносим свои глубочайшие извинения за задержку вашего заказа. К сожалению, в пик сезона случаются задержки, но мы стараемся их минимизировать. Еще раз извините. С уважением, Коллектив шинного центра
Добрый день! Приносим свои глубочайшие извинения за задержку вашего заказа. К сожалению, в пик сезона случаются задержки, но мы стараемся их минимизировать. Еще раз извините. С уважением, Коллектив шинного центра
Дмитрий Г.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Недостатки:
Отсутствует обратная связь между магазинами и офисом. О том что заказ оплачен в офисе узнали через 3 дня и то случайно. Пообещали в течении недели доставить из Питера в Москву. Неделя прошла резины нет. После звонка менеджеру были принесены извинения и обещано отгрузить в течении трех дней. Прошло уже 4 дня а заказ не меняет свой статус. Дозвониться до менеджера ( Сергей) сложно, проще до Кремля. Негатив полный еще бы деньги свои вернуть. Дааа давненько такого бардака и безответственности не видел. Не советую связываться этой конторой. Не самый дешевый товар и не самое хорошее отношение к клиенту
9 месяцев назад, Одинцово
александр кондратьев
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Нет
Недостатки:
Заказал 170823 пришли шины 240823 обещали 1-2 дня. Приехал 260823 забирать оказывается выходной хотя говорили работаем с 9 00.
Комментарий:
Шины не забрал а так всё хорошо.
9 месяцев назад, Любань
Надежда Савченко
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Ничего
Недостатки:
Наврали , что резина едет, спустя три дня сам звонил и уточнял, сказали что ее нет и нужно писать заявление на возврат средств, при этом альтернативу не предложили. Деньги до Сих пор не пришли, пойду в полицию писать заявление.
Комментарий:
Не рекомендую
10 месяцев назад, Санкт-Петербург
Комментарий 165591445
Официальный представитель магазина
Ответ официального представителя магазина
Возврат денежных средств произведен 29.08. Приносим извинения за ситуацию с Вашим заказом.
Возврат денежных средств произведен 29.08. Приносим извинения за ситуацию с Вашим заказом.
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Не успел ощутить
Недостатки:
Неделя ожидания заказа!!!
Комментарий:
Заказал 4 шины на сайте. Подтвердил заказ менеджеру. Обещали через 6 дней привезти в пункт. Но через 6 дней позвонили и сказали, что шин НЕТ на складе. P.s.: Похоже связь со складом раз в неделю!!!
Изменить10 месяцев назад, Санкт-Петербург
zhiviteplo
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Компания не отвечает за свои сроки поставок. Менеджер хватает заказ , обманывая в сроках. Мой железный конь ( рабочий конь простоял неделю).
Недостатки:
Компания не отвечает за свои сроки поставок. Менеджер хватает заказ , обманывая в сроках. Мой железный конь ( рабочий конь простоял неделю).Звонки менеджеру говорят , что он выходной. После размещения отзыва в сетях. Кто то связался , извинился за компанию и предложил компенсацию в размере 25% от покупки . Отзыв удалил , но и пропали обещания. Балаболы.
10 месяцев назад, Ольгино
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Дебильный сайт. невозможно смотреть сразу вылазит оранжевое окно на весь экран
Недостатки:
сайт ужас. отбивает желание пользоваться магазином
Изменить10 месяцев назад, Копейск
Комментарий 165478580
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день, подскажите при переходе на какой url у вас проблемы, желательно со скриншотами, каким браузером пользуетесь, с какого устройства смотрите. У нас все нормально работает. С уважением, коллектив Bs-Tyres.ru
Добрый день, подскажите при переходе на какой url у вас проблемы, желательно со скриншотами, каким браузером пользуетесь, с какого устройства смотрите. У нас все нормально работает. С уважением, коллектив Bs-Tyres.ru
Артем Варанкин
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: покупка в магазине
Достоинства:
Ничего.
Недостатки:
Оплатил товар, скинул на почту чек подтверждения, ответа не дождался, через день позвонил сам, сказали что менеджеру направлено сообщение, чтобы мне перезвонили и уточнили сроки поставки, через два дня звоню сам, так как не дождался звонка менеджера. Дозвонился: сказали 7 августа доставит в Подольск, 9 августа звонит менеджер из Подольска и говорит , что товар не доставлен и сроки не знает, служба качества на письма тоже не отвечает, замкнутый круг.... , как вернуть средства тоже не понятно.
10 месяцев назад, Киров
Комментарий 165568084
Bs-Tyres
Ответ официального представителя магазина
Добрый день, к вам уже обращались менеджеры, просьба прислать реквизиты для возврата на quality@best-tyres.ru с указанием номера заказа. С уважением, коллектив Bs-Tyres.ru
Добрый день, к вам уже обращались менеджеры, просьба прислать реквизиты для возврата на quality@best-tyres.ru с указанием номера заказа. С уважением, коллектив Bs-Tyres.ru
Комментарий 165568238
Bs-Tyres
Ответ официального представителя магазина
Добрый день, к вам уже обращались менеджеры, просьба прислать реквизиты для возврата на quality@bs-tyres.ru с указанием номера заказа. С уважением, коллектив Bs-Tyres.ru
Добрый день, к вам уже обращались менеджеры, просьба прислать реквизиты для возврата на quality@bs-tyres.ru с указанием номера заказа. С уважением, коллектив Bs-Tyres.ru
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