Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине БТ Москва

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леонид васильев
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Курьер не сообщил, когда приедет • Курьер приехал не в то время
Комментарий:
Утверждает, что мы неправильно указали адрес, что наш телефон не доступен всегда. Это неправда, мы все указали при заказе Привезли в 22:00 пешим.
2 года назад
Влад Ч.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер приехал не в то время
Комментарий:
Пришлось звонить, чтобы вспомнили про заказ. В итоге на час опоздали.
2 года назад
Slavik
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Обычный магазин
Недостатки:
В смс нет информации о сумме заказа, пришлось заходить в магазин и считать. Вероятно товар после ремонта.
Комментарий:
Заказывал тепловентилятор (№647974). По ощущениям пришел после ремонта, есть характерные следы на корпусе, коробка мятая, заклеена криво скотчем. В целом работает, отказываться не стал, сроки были важнее и стоимость небольшая.
4 года назад, Москва
Комментарий 103181295
БТ Москва
Ответ официального представителя магазина
Большое спасибо за отзыв, ждём Вас снова! Служба контроля качества БТ Москва.
Большое спасибо за отзыв, ждём Вас снова! Служба контроля качества БТ Москва.
Тимофей
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Заказ приняли быстро, товар в наличии и в этот же день привезли.
Недостатки:
Менеджер робот, а не консультант
Комментарий:
Я первый раз в жизни заказывала посудомойку и вообще пользовалась ей. Недочитала все, не поняла что для встраиваемых полностью нужен фасад кухонный. Квартира арендована, вместо посудомойки дырка. Мне казалось что это и есть "встраиваемая полностью". Выбрала модель, звонит менеджер, говорю что нужна установка, окей, установка стоит столько то и плюс фасад повесить ваш еще столько то. Говорю что у меня нет фасада. Он удивился, переспросил, ответила что просто дырка на этом месте. Вот тут конечно можно было мне, блондинке, сказать что посудомойку я выбрала такую, для которой нужен фасад. Что без него она страшный десептикон. Но нет, менеджер дооформил заказ, и узнала я о своем косяке только когда приехал установщик. Как бы проблемы то мои, мозги где-то забыла. Но мне кажется что тут можно было бы проконсультировать меня, а не просто отработать роботом.
4 года назад, Москва
Комментарий 102793357
БТ Москва
Ответ официального представителя магазина
Большое спасибо за отзыв, ждём Вас снова! Приносим свои извинения за общее недопонимание. Служба контроля качества БТ Москва.
Большое спасибо за отзыв, ждём Вас снова! Приносим свои извинения за общее недопонимание. Служба контроля качества БТ Москва.
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Хороший выбор
Недостатки:
Заказал технику, и воспользовался функцией заморозить цену на 24 часа, сразу начали названивать с вопросами "когда заберете?". На следующий день выяснилось, что не все есть в наличии, заказ отменил, купил в другом магазине.
Изменить4 года назад, Москва
Комментарий 102643148
БТ Москва
Ответ официального представителя магазина
Благодарим за отзыв, напишите пожалуйста номер вашего заказа, для выяснения причин случившегося. С уважением, служба контроля качества БТМосква.
Благодарим за отзыв, напишите пожалуйста номер вашего заказа, для выяснения причин случившегося. С уважением, служба контроля качества БТМосква.
светлана п.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Недостатки:
очень медленная обработка и отправка заказа. Покупал духовку оплатил в пятницу 22000р а отправили в питер только в среду вечером. В других канторах на следующий день.
4 года назад, Санкт-Петербург
Комментарий 102598090
БТ Москва
Ответ официального представителя магазина
Добрый день, светлана п. (komendyk)! Напишите пожалуйста номер вашего заказа, это поможет нам разобраться и улучшить наш сервис. С уважением, служба контроля качества БТМосква.
Добрый день, светлана п. (komendyk)! Напишите пожалуйста номер вашего заказа, это поможет нам разобраться и улучшить наш сервис. С уважением, служба контроля качества БТМосква.
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Недостатки:
Купили духовой шкаф.оказался без заземления Написано ,что собран в Германии в бумагах , а по факту , на упаковке стоит Индонезия ( это Бош!!!!!!
Изменить4 года назад, Москва
bm181260
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Цена товара
Недостатки:
Доставка. И так было оговорено время позднее, с 18 до 23 час. Надеялась, что всё же привезут не ночью. Все-таки товар сложный-духовой шкаф. Надо осмотреть внимательно. Но привезли в 23:10. В лифт товар не вошёл. Курьер распаковал его у лифта на первом этаже. Потребовал принять и оплатить его прямо там, в темноте. Сейчас уже жалею, что согласилась. Надо было не платить и не принимать. После оплаты курьер заявил, что если при подъёме товара он его поцарапает или повредит, то он за это не отвечает. На этом мы с ним расстались. Тащили сами. Думаю, а товар тяжёлый. Как бы курьер в одиночку тащил бы его на пятый этаж? Да кидал бы как попало! Он же деньги уже получил. Нехорошо, ребята, несолидно. Сейчас огромная конкуренция на рынке бытовой техники. И ваша курьерская служба ставит вам отвратительную подножку.
4 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
цена
Комментарий:
Заказал стиральную машину bosch с доставкой и оплатой курьеру. Перезвонили и сказали что 100 процентная предоплата ,если честно я был сильно удивлен от покупки отказался.
Изменить4 года назад, Москва
Комментарий 102373237
БТ Москва
Ответ официального представителя магазина
Добрый день! Сообщите пожалуйста номер заказа по которому требовалась сто процентная предоплата? Служба контроля качества БТ Москва.
Добрый день! Сообщите пожалуйста номер заказа по которому требовалась сто процентная предоплата? Служба контроля качества БТ Москва.
Сергей А.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Недостатки:
Качество поставленной техники. Стиральная машинка приказала долго жить всего через неделю.
4 года назад, Москва
Комментарий 102292533
БТ Москва
Ответ официального представителя магазина
Большое спасибо за отзыв, Сергей. К сожалению мы не производитель, очень жаль что у Вас сломалась машинка, но нашей вины в этом нет, ждём Вас снова! Служба контроля качества БТ Москва.
Большое спасибо за отзыв, Сергей. К сожалению мы не производитель, очень жаль что у Вас сломалась машинка, но нашей вины в этом нет, ждём Вас снова! Служба контроля качества БТ Москва.
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