Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине Climatseason

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Станислав К.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Товар повреждён
Комментарий:
После вскрытия упаковки наружного блока была обнаружена вмятина. На боковой части блока. Фото имеется! На основании ст. 18 Закона о защите прав потребителей прошу соразмерно уменьшить покупную цену. Денежную сумму перевести на счёт, с которого производилась оплата.
4 дня назад
Комментарий 170927007
Логотип Climatseason
Climatseason
Ответ официального представителя магазина
Станислав, здравствуйте. Просим прощения за некачественный сервис, надеемся, менеджеру удалось решить Вашу проблему и кондиционер прослужит Вам долго! С уважением, Отдел контроля качества Магазин Climatseason.ru
Станислав, здравствуйте. Просим прощения за некачественный сервис, надеемся, менеджеру удалось решить Вашу проблему и кондиционер прослужит Вам долго! С уважением, Отдел контроля качества Магазин Climatseason.ru
Сергей Козлов
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер был невежлив
Комментарий:
Курьер тащил кондиционер в упаковке волоком, сотрясая его об неровности на плитке. Проверить сразу работоспособность изделия не представляется возможным. Все дефекты проявятся после установки. Если такие будут буду оформлять претензию и требовать возврата.
3 недели назад
Отзывы старше 3 месяцев
Техклимат
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер не сообщил, когда приедет
Комментарий:
Товар был без упаковки. Курьер забрал товар, но не хотел ехать, пытался перевести доставку на другой день.
5 месяцев назад
Антон Сид
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Недостатки:
Планировал заказать кондиционер, оставил заказ, менеджер подтвердил наличие, договорились о доставке. В день доставки тишина. Когда дозвонился, сказали, что из-за нестабильного курса пока руководство дало команду приостановить продажу. Я все понимаю, "время сейчас такое" и хочется побольше денег срубить, продав как можно дороже купленный до обвала рубля товар. Но по крайней мере могли бы потрудиться, позвонить и предупредить об отмене заказа. Потому что когда я делал заказ - еще была техника в наличии, теперь уже просто нигде не купить. Клиентоориентированность нулевая. Никому не рекомендую.
2 года назад, Москва
Комментарий 150626062
Логотип Climatseason
Climatseason
Ответ официального представителя магазина
Антон, здравствуйте! В связи с резко изменившейся экономической ситуацией в стране и ростом курсов валют поставщики остановили отгрузки, в связи с чем были произведены отмены по всем заказам. С уважением, Магазин Climatseason.ru
Антон, здравствуйте! В связи с резко изменившейся экономической ситуацией в стране и ростом курсов валют поставщики остановили отгрузки, в связи с чем были произведены отмены по всем заказам. С уважением, Магазин Climatseason.ru
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Нет
Недостатки:
Всё. Не выполняют обязательства по заказу
Комментарий:
Приняли заказ в своем созданном одном "из" интернет-магазине Техника быта на сплит-систему по одной цене, назначили доставку,взяли предоплату,но так и не доставили товар.в день доставки отменили сами заказ просто без объяснения причин. А она банальна - ситуация в стране побудила продавца повысить цену вдвое на имеющийся и закупленный по старым ценам товар. Когда в день отмены заказа я перезаказала по новой цене,которая ровно в 2 раза выше, то мне сразу же отзвонились и предложили доставку на завтра. Недобросовестный продавец. Таким нет места на Яндекс.Маркете. не покупайте у них и тщательно изучайте информацию. Переход из заказа на поставщика кидает на интернет магазин и при больших усилиях получается найти информацию, что продавец именно Climatseason.
Изменить2 года назад, Москва
Комментарий 150626066
Логотип Climatseason
Climatseason
Ответ официального представителя магазина
В связи с резко изменившейся экономической ситуацией в стране и ростом курсов валют поставщики остановили отгрузки, в связи с чем были произведены отмены по всем заказам. С уважением, Магазин Climatseason.ru
В связи с резко изменившейся экономической ситуацией в стране и ростом курсов валют поставщики остановили отгрузки, в связи с чем были произведены отмены по всем заказам. С уважением, Магазин Climatseason.ru
Кирилл П.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Нет
Недостатки:
Магазин отменил заказ на следующий день после планируемой даты доставки. Цена за это время на товар выросла более чем на 30 процентов.
2 года назад, Виноградово
Комментарий 150626072
Логотип Climatseason
Climatseason
Ответ официального представителя магазина
Кирилл, здравствуйте! В связи с резко изменившейся экономической ситуацией в стране и ростом курсов валют поставщики остановили отгрузки, в связи с чем были произведены отмены по всем заказам. С уважением, Магазин Climatseason.ru
Кирилл, здравствуйте! В связи с резко изменившейся экономической ситуацией в стране и ростом курсов валют поставщики остановили отгрузки, в связи с чем были произведены отмены по всем заказам. С уважением, Магазин Climatseason.ru
Юра вап
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: покупка в магазине
Достоинства:
Быстро отвечают
Недостатки:
Вводят в заблуждение. Или сознательное кидалово, или не следят за ассортиментом товара
Комментарий:
Хотел заказать установку BLAUBERG KOMFORT L530 S3. Она светится и в яндексе, и на сайте компании. Но ее нет. Сразу предлагают аналоги. Типичное заманивание клиентов.
2 года назад, Москва
Олег Иванов
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Нечего.
Недостатки:
Два раза заказал так и непривезли .
2 года назад, Москва
Комментарий 106039143
Логотип Climatseason
Climatseason
Ответ официального представителя магазина
Олег, добрый день! Приносим извинения за плохое обслуживание. Недоразумение готовы компенсировать дополнительной скидкой. С уважением, Отдел контроля качества Магазин Climatseason.ru
Олег, добрый день! Приносим извинения за плохое обслуживание. Недоразумение готовы компенсировать дополнительной скидкой. С уважением, Отдел контроля качества Магазин Climatseason.ru
Катерина К
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
11.08 сделала заказ на водонагреватель -заказ 3523. На следующий день, не дождавшись звонка, позвонила сама. Девушка менеджер не представилась и сказала, что товар есть в наличии и привезут или в пятницу или в понедельник. Наверное надо было уточнить , какого месяца- потому как в заявленные дни мне ничего не привезли. Даже не позвонили. В очередной раз я звонила сама. На этот раз менеджер сказал, что товар не в пригодном состоянии и если я готова ждать, то через полторы недели мне доставят. Но и тут меня ввели в заблуждение....
Недостатки:
Заказанный товар я так и не увидела...
2 года назад, Москва
Комментарий 105571622
Логотип Climatseason
Climatseason
Ответ официального представителя магазина
Катерина, добрый день! Приносим извинения за плохое обслуживание, задержки к сожалению в моменты пиковых температур возможны, из-за непредвиденной жары мы получали примерно в 2 раза больше заявок, чем ожидали даже с учетом сезона. Недоразумение готовы компенсировать дополнительной скидкой. С уважением, Отдел контроля качества Магазин Climatseason.ru
Катерина, добрый день! Приносим извинения за плохое обслуживание, задержки к сожалению в моменты пиковых температур возможны, из-за непредвиденной жары мы получали примерно в 2 раза больше заявок, чем ожидали даже с учетом сезона. Недоразумение готовы компенсировать дополнительной скидкой. С уважением, Отдел контроля качества Магазин Climatseason.ru
Дмитрий В.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Ужасное качество сервиса и сопутствующих материалов ( гофра, уплотнители, глипсы и прочее). После замены привода заслонки перестали поднимать трубки.
Комментарий:
С каждым месяцем эксплуатации оборудования впечатление от компании хуже и хуже.
3 года назад, Федурново
Комментарий 103736741
Логотип Climatseason
Climatseason
Ответ официального представителя магазина
Дмитрий, здравствуйте! Уточните, пожалуйста, номер заказа или счета. На все оборудование и материалы у нас есть сертификаты качества, офисные телефоны работают исправно и мы готовы разобраться в сложившейся ситуации. С уважением, Отдел контроля качества Магазин Climatseason.ru
Дмитрий, здравствуйте! Уточните, пожалуйста, номер заказа или счета. На все оборудование и материалы у нас есть сертификаты качества, офисные телефоны работают исправно и мы готовы разобраться в сложившейся ситуации. С уважением, Отдел контроля качества Магазин Climatseason.ru
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