Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине CompYou

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Alexey Antropov
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Недостатки:
Обещали доставить товар через 2 дня после заказа. В назначенный день остался дома, чтобы встретить курьера, но в 10 утра позвонил менеджер и сказал, что доставка будет на следующий день. На следующий день звонка я уже не дождался, после обеда позвонил сам. Менеджер Алексей не смог дать информацию по статусу моего заказа. Предложил подождать еще час звонка моего менеджера. Мой менеджер перезвонил и сообщил, что доставка будет возможна только через 3 дня! У меня всё, ушел в другой магазин.
5 лет назад, Балашиха
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
Обычный магазин
Недостатки:
Доставка.
Комментарий:
Сделал заказ во вторник,согласовали доставку на пятницу. В пятницу утром звонят,говорят что по техническим причинам привезти товар не могут. Через тридцать минут звонят снова, и подтверждают доставку. Спустя два часа звонят опять, и отменяют доставку. При заказе товара в этом магазине,я в первую очередь думал что такой крупный магазин будет чётко следить за своей репутацией надёжного и честного игрока на рынке бытовой техники. На деле же, оказалось что что этот магазин ничем не лучше остальных,и отзывы оставленные в Яндекс Маркете на 99% к сожалению проплачены .
Изменить5 лет назад, Москва
Andrey K.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Недостатки:
Хотелось бы оставить отзыв о данном магазине. Покупал телевизор, развели на дополнительную проверку пикселей, пообещав акт осмотра и доп. гарантию. Цена вопроса - 400 руб. В итоге проверку сделали по всей видимости на словах, акт никакой не привезли. Позвонил в магазин, девушка на телефоне внятного ничего не смогла сказать, лишь пообещала, что мне перезвонят. В итоге никто так и не позвонил, менеджер видимо просто забил.
Комментарий:
Не рекомендую данный магазин.
5 лет назад, Москва
Стэн
6
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
Быстро перезвонили. Интересные цены и ассортимент. Оформление сайта.
Недостатки:
Заказанный товар не получил. Подъем относительно крупной техники оплачивается отдельно даже при наличии лифта.
Комментарий:
Мой заказ № 197857. Водонагреватель на 80 литров. Позвонила девушка, сказала что в заказанном водонагревателе обнаружилась техническая неисправность. Доставить не могут. Доставят мне одну лишь флешку которая так же была в заказе. Я попросил отменить заказ. По голосу, как мне показалось, девушка была немножко ошарашена этим. "Неужели из-за этого стоит отменять целый заказ?" Была вежлива. Хотел было спросить милую особу, каким образом они выявили неисправность, но не стал, так как понимаю что это всего лишь оператор. "Первый блин комом", но надеюсь, исправятся.
5 лет назад, Москва
Anna P.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
Наверняка они есть, но мне не повезло.
Недостатки:
Магазин несколько раз переносил доставку, так и не смог доставить заказ в согласованное время. Если есть много времени ожидать заказ и желание общаться с магазином, магазин вам подойдет.
Комментарий:
Заказ сделали 2 мая, магазин обещал доставить 4-го. 4 мая ничего не привезли, магазин перенес доставку на 7 число. 7 числа магазин снова перезвонил и сообщил, что доставить товар сможет 8 мая: доставку согласовали с 9 до 12 - я объяснила менеджеру, что у меня назначена встреча, так что дольше ждать курьера я не смогу. К 12 не было ни звонков, ни сообщений ни от курьера, ни от магазина. Оператор Виталий так и не смог связать меня с менеджером, так что только через час после окончания назначенного времени доставки мне удалось выяснить у другого сотрудника магазина Дмитрия, что заказ отменять поздно, потому что курьер уже выехал и будет в течение часа. Итого: почти неделя ожидания и звонков, сорванная встреча - но я все-таки получила свой заказ, хоть и с двухчасовым опозданием к назначенному времени. Понимаю, что в праздники не так просто рассчитать время и силы, поэтому не одна звёздочка, а две.
5 лет назад, Москва
Александр Киселёв
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: самовывоз
Достоинства:
Быстро сориентировали по доставке и самовывозу по телефону.
Недостатки:
Если решите заехать на Курскую в пункт самовывоза на своём авто не расчитывайте что найдете место припарковаться даже платно или на помощь в этом вопросе менеджера CompYou. Ответ менеджера когда стоишь под шлагбаумом перед их магазином: "Ничем помочь не можем, заезда нет". Развернулся-уехал. Итог-3 часа в пробках.
Комментарий:
Господа, вы думайте здорово кататься с заказанной болгаркой по Москве в метро, или до вас такси нужно заказывать?
5 лет назад, Москва
Андрей К.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: покупка в магазине
Недостатки:
Работают по черному даже не по серой схеме. При покупке холодильника LIEBHERR IK 3520-20 001 привезли счет от COMP.YOU ООО "Электроника Онлайн ", чек ООО"Гудлог Логистика"который не проходит даже проверки ФНС . печать в пункте самовывоза в гарантийный талон предложили поставить ИП.....) Вот и думайте что Вам скажут в сервисе LIEBHERR
5 лет назад, Наро-Фоминск
irina v.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
Низкая цена сплит системы
Недостатки:
Нет в наличии. Не актуальность каталога товаров
Комментарий:
Я потратила время для подбора и оформления заказа. Но данного кондиционера не оказалось в наличии. Это либо плохой способ заманивания клиентов либо плохая работа по актуализации каталога. В любом случае не солидная контора, которая не стоит потраченного времени. Ничего, кроме раздражения.
5 лет назад, Москва
Alexandr t.
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: самовывоз
Достоинства:
Ассортимент и цены
Недостатки:
Невозможно проверить товар перед оплатой.
Комментарий:
22.03.19г. хотел сделать заказ на торцовочную пилу зубр зптк 255-1800 и позвонил в магазин по поводу проверки и самовывоза товара. Менеджер сказал, что по их внутреннему регламенту проверка производится после оплаты покупки, что по сути является предоплатой. Ст 4 закона ЗОПП и ст. 469 ГК РФ о качестве товара, при передаче продавцом покупателю товара, а качество и соответствие товара проверяется перед покупкой. Но внутренний регламент Compyou выше законов РФ.
5 лет назад, Москва
Alexey Lyalyushko
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: самовывоз
Достоинства:
Вежливый оператор достаточно быстро позвонила после заказа
Недостатки:
Тот же вежливый оператор в день выдачи заказа позвонила и сказала что поставить товар они смогут только через два дня. И это при том, что заказ исполняли уже три дня. Подвели конечно, заказывал товар на день рождения.
Комментарий:
Судя по отзывам, я такой не один. Не советую этот магазин.
5 лет назад, Москва
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