Заказал игрушку перед новым годом. После перезвонили из этой фирмы и сказали что привезут после НГ. Я категорически был против такого поворота событий, как так оставить своего ребёнка без долгожданного подарка. В итоге привезли перед НГ, но настроение подпортили.
Благодарим Вас за покупку в нашем магазине и отзыв!
Очень сожалеем, что нам не удалось оставить только приятные впечатления от покупки в нашем магазине. Предновогодняя пора была для нас настоящим испытанием. В последнюю неделю декабря мы работали практически круглосуточно, следили за движением каждого заказа и добивались того, чтобы осуществить доставки в срок. Это было сложно и к огромному сожалению удавалось не всегда ввиду того, что буквально все транспортные компании физически не справлялись с объемом заказов, а их представители почти не выходили на связь. В случаях, когда мы понимали, что есть большой риск не доставить заказ вовремя мы связывались с покупателем и ставили в известность о сложившейся ситуации, при этом продолжая делать все от нас зависящее для того, чтобы заказ был вовремя доставлен.
Рекомендуем заказывать новогодние подарки заранее, чтобы избежать подобных недоразумений. Желаем Вам всего доброго!
Благодарим Вас за покупку в нашем магазине и отзыв!
Очень сожалеем, что нам не удалось оставить только приятные впечатления от покупки в нашем магазине. Предновогодняя пора была для нас настоящим испытанием. В последнюю неделю декабря мы работали практически круглосуточно, следили за движением каждого заказа и добивались того, чтобы осуществить доставки в срок. Это было сложно и к огромному сожалению удавалось не всегда ввиду того, что буквально все транспортные компании физически не справлялись с объемом заказов, а их представители почти не выходили на связь. В случаях, когда мы понимали, что есть большой риск не доставить заказ вовремя мы связывались с покупателем и ставили в известность о сложившейся ситуации, при этом продолжая делать все от нас зависящее для того, чтобы заказ был вовремя доставлен.
Рекомендуем заказывать новогодние подарки заранее, чтобы избежать подобных недоразумений. Желаем Вам всего доброго!
Специалисты грамотно помогли подобрать нужный товар. Привезли в удобное для меня время. Товар был аккуратно упакован в коробку. Заводская упаковка не повреждена. Доставлен надлежащего качества.
Недостатки:
Недостатков нет.
Комментарий:
Большое спасибо. Подобранные игрушки очень понравились. Я затруднялась с выбором, но мне посоветовали очень правильно в соответствии с возрастом ребенка.
Добрый день, Александр! Спасибо, что сообщили нам о данной ситуации и очень сожалеем, что упаковка помялась во время доставки. Это наша недоработка и мы обязательно обратим на это внимание. Пожалуйста, напишите нам на адрес info@datiko.ru для того, чтобы мы обсудили вопрос компенсации. В подобных случаях рекомендуем сразу фотографировать товар при получении и обращаться в магазин.
Добрый день, Александр! Спасибо, что сообщили нам о данной ситуации и очень сожалеем, что упаковка помялась во время доставки. Это наша недоработка и мы обязательно обратим на это внимание. Пожалуйста, напишите нам на адрес info@datiko.ru для того, чтобы мы обсудили вопрос компенсации. В подобных случаях рекомендуем сразу фотографировать товар при получении и обращаться в магазин.
Купили в магазине BABY ALIVE Любимая Малютка. Дочь сама на нее собирала, поэтому нам очень была важна цена, и конечно, чтоб товар был брендовый. Сотрудник магазина связывался с нами несколько раз-уточнял детали заказа и доставки, сообщал трек номер в транспортной компании. Получили куклу быстро. Качество на высшем уровне. Все заявленные функции работают. Игрушка правда классная. Магазин рекомендую.
Хочу поблагодарить менеджера магазина. Заказ оформляли 26 декабря. Немного затягивал доставку СДЭК, и менеджер все время был на связи, связывался со службой доставки и торопил их как мог! Так что заказ успели получить до НГ и положить под ёлочку.
Очень приятная компания, обязательно будем обращаться ещё.
Недостатки:
Нет
5 лет назад, Королёв
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