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ЯндексЯндекс
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Отзывы о магазине deleted2024-04-08 16:05:24.386879+03

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Виталий П.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Недостатки:
Жулики. Покупал бензотриммер. На пункте выдачи получил две коробки - с мотором и штангой. Через какое-то время отвез все это в деревню и стал собирать. Выяснилось, что штанга не от этого триммера, а вообще другой фирмы. Мои претензии магазин не принял, типа: "При получении Вы подписали бумагу, что комплектация и качество соответствует. Что Вы от нас хотите?" Это как? Я должен на пункте выдачи распаковать, собрать, заправить и сделать тестовый покос? А если я этого ничего не умею? И вообще покупаю не себе, а в подарок? Написал письменную претензию в магазин. Вообще не ответили. Жил бы в городе - пошел бы в какую-нить защиту прав потребителей обязательно. Но мне далековато. Короче, повнимательней с этим магазином.
Год назад, Москва
Комментарий 151851167
deleted2024-04-08 16:05:24.386879+03
Ответ официального представителя магазина
Здравствуйте! Нам очень жаль, что Вы остались недовольны работой нашего магазина. Можете указать номер заказа, чтоб мы смогли разобраться в данной ситуации? Спасибо.
Здравствуйте! Нам очень жаль, что Вы остались недовольны работой нашего магазина. Можете указать номер заказа, чтоб мы смогли разобраться в данной ситуации? Спасибо.
Николай Чередниченко
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Недостатки:
Неактуальные цены, заказал колонку на день рождения. Заказ отменили, не объяснив почему. Потом увидел что цена изменилась, но деньги вернут в течении двух дней, в итоге остался без денег и заказа.
2 года назад, Москва
Комментарий 151561920
deleted2024-04-08 16:05:24.386879+03
Ответ официального представителя магазина
Спасибо отзыв о работе нашего магазина! Нам очень жаль, что Вы остались недовольны нашей работой. Приносим Вам свои извинения.
Спасибо отзыв о работе нашего магазина! Нам очень жаль, что Вы остались недовольны нашей работой. Приносим Вам свои извинения.
Никита Щербаков
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Купил телевизор, все оплатил, а через день магазин просто отменил заказ)
Комментарий:
Тормознутые продавцы, которые не следят за наличием товара
2 года назад, Москва
Комментарий 150542759
deleted2024-04-08 16:05:24.386879+03
Ответ официального представителя магазина
Спасибо за отзыв о работе нашего магазина! Нам очень жаль, что мы Вас подвели. Приносим Вам свои извинения за предоставленные неудобства.
Спасибо за отзыв о работе нашего магазина! Нам очень жаль, что мы Вас подвели. Приносим Вам свои извинения за предоставленные неудобства.
Григорий А.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Какие могут быть достинста у магазина который не доставлет товар и даже не удосуживается позвонить своим клиентам
Недостатки:
даже не знаю...................
Комментарий:
Заказал телевизор, с фиксированой датой доставки. Когда подошла дата, волшебным образом статус сменился на ожидаение и так уже несоклько дней... Что думать даже не знаю
2 года назад, Казань
Евгений
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Недостатки:
Привели холодильник не полностью укомплектованный. Не оказалось подставки для яиц и формы для льда.
2 года назад, Москва
Комментарий 150028765
deleted2024-04-08 16:05:24.386879+03
Ответ официального представителя магазина
Спасибо за отзыв о работе нашего магазина! Нам очень жаль, что Вы остались недовольны нашей работой. За комплектацию холодильника отвечает производитель техники. Приносим Вам свои извинения за предоставленные неудобства.
Спасибо за отзыв о работе нашего магазина! Нам очень жаль, что Вы остались недовольны нашей работой. За комплектацию холодильника отвечает производитель техники. Приносим Вам свои извинения за предоставленные неудобства.
Юрий Р.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Нет
Недостатки:
Неисправный товар. Отказ магазина в устранении недостатков, в обмене товара или возврата денег.
Комментарий:
Приобрели стиральную машинку Самсунг,при приёмке внешних неисправностей не обнаружил,однако при эксплуатации появилась лужа воды из-под стиралки, которая явилась следствием внутренней неисправности-повреждение барабана (заключение специалиста сервисного центра Самсунг). Возвращать деньги отказываются, менять машинку на исправную аналогичную тоже. рекомендую не связываться с данным магазином.Вдобавок ко всему хамское отношение. На документах фигурирует как магазин ООО "Видеолайн".
2 года назад, Москва
Комментарий 105977607
deleted2024-04-08 16:05:24.386879+03
Ответ официального представителя магазина
Спасибо за отзыв о работе нашего магазина! Нам очень жаль, что Вы остались недовольны нашей работой и покупкой. Приносим Вам свои извинения за причиненные неудобства. Будем Вам признательны, если Вы укажете номер заказа, чтобы мы могли разобраться в данной ситуации.
Спасибо за отзыв о работе нашего магазина! Нам очень жаль, что Вы остались недовольны нашей работой и покупкой. Приносим Вам свои извинения за причиненные неудобства. Будем Вам признательны, если Вы укажете номер заказа, чтобы мы могли разобраться в данной ситуации.
Грэгор
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Ничего
Недостатки:
Поехал забирать телевизор коробка скрыто до меня, причины объяснить не могут! Покупать не стал заводских строк нет кота в мешке брать неохота! Спасибо за потраченное время и деньги на дорогу!
2 года назад, Москва
Комментарий 105482580
deleted2024-04-08 16:05:24.386879+03
Ответ официального представителя магазина
Спасибо за отзыв о работе нашего магазина! Нам очень жаль, что Вы остались недовольны нашей работой. Приносим Вам свои извинения за причиненные неудобства.
Спасибо за отзыв о работе нашего магазина! Нам очень жаль, что Вы остались недовольны нашей работой. Приносим Вам свои извинения за причиненные неудобства.
Александр К.
2
Способ покупки: самовывоз
Отзыв не учитывается в рейтинге магазина
Достоинства:
На момент заказа товара была самая низкая цена на Маркете. Товар рабочий, с ним все в норме.
Недостатки:
Самовывоз в ТЦ Южный на Кировоградский, 9к4. Закрываются раньше положенного, сложно найти, нет никакой схемы, где именно в этом ТЦ они находятся. Претензия к работе магазина, не к товару.
Комментарий:
Ситуация такая. 18 июля 2021 г. в 1.21 ночи делаю заказ на самовывоз в ТЦ Южный (Pioneer MVH-S120UB, Автомобильная магнитола, № заказа 1780755). В 12.03 того же дня, т.е. 18 июля, приходит на почту письмо, что заказ доступен для выдачи: "Заказ № 1780755 оформлен, будет доступен по адресу Кировоградская улица 9к4, ТЦ "Южный" сектор 1, павильон 40 с 18 июля до 20 июля". Было несколько пропущенных звонков от самовывоза, но у меня был звук отключен на телефоне. Вечером решил съездить забрать. Посмотрел на сайте, что этот самовывоз работает в воскресение до 18.30. Выехал поздновато, но к 18.20 должен был успеть. Решил предварительно, уже в дороге, набрать на этот пункт, в 18.04 набирал, трубку никто не поднял. По итогу, в 18.23 я подбежал к павильону, а он, @#@#, закрыт! На два замка, свет потушен, и висит бумажка "технический перерыв 5 мин". Простояв для очистки совести эти 5 минут, удостоверился, что павильон покинут продавцом окончательно. Вот так. Сразу же были сделаны фото закрытого павильона и написана претензия в этот магазин по электронной почте info@energoboom.ru (это единственная почта, найденная на их сайте). За прошедшее 19 июля ни ответа, ни привета. У меня вопрос к магазину: вам так нас@ать на клиентов? У вас нигде нет схемы, как найти ваш невзрачный павильон самовывоза на территории этого ТЦ, вы неудосуживаетесь отвечать на претензию клиента, ваш персонал закрывает точку, когда ему захочется. Бардак. P.S. 19 июля я все же забрал заказ, товар в норме. На выдаче был мужчина весьма вежливый, чек пробил, все показал, печать в гарантию поставил. Что было накануне, я так и не понял.
2 года назад, Москва
Комментарий 105277767
deleted2024-04-08 16:05:24.386879+03, ребят, а что не ответили на претензию по почте? Да и извинения, это хорошо, но есть график работы магазина, и на самом павильоне, и на вашем сайте, но точка самовольно закрывается раньше. Как так происходит? Это очень сильно влияет на дальнейшее желание покупать именно у вас, даже если цена привлекательная.
deleted2024-04-08 16:05:24.386879+03, ребят, а что не ответили на претензию по почте? Да и извинения, это хорошо, но есть график работы магазина, и на самом павильоне, и на вашем сайте, но точка самовольно закрывается раньше. Как так происходит? Это очень сильно влияет на дальнейшее желание покупать именно у вас, даже если цена привлекательная.
Комментарий 105280515
deleted2024-04-08 16:05:24.386879+03
Ответ официального представителя магазина
Мы еще раз приносим Вам свои извинения и обязательно проведем беседу с сотрудниками ПВЗ.
Мы еще раз приносим Вам свои извинения и обязательно проведем беседу с сотрудниками ПВЗ.
Наталья Шишканова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Оперативность,заказала морозильный ларь на следующий день привезли
Недостатки:
При заказе придупридили что не трогать в течении трех часов.Привезли товар поставили,взяли деньги и уехали.Через три часа вскрываю на крышке нет пленки хотя следы ее остались она когдато была,на крышке царапины и сильные,на крышке с зади лопнувший пластик,это явно не новый товар,наклеили название фирмы плохо вся с воздухом бумагу от наклейки кинули вовнутрь,позвонила говорят что в выходные служба поддержки не работает.Ждем завтра добавлю чем закончится моя покупка
2 года назад, Москва
Комментарий 105191635
deleted2024-04-08 16:05:24.386879+03
Ответ официального представителя магазина
Спасибо за отзыв о работе нашего магазина! Нам очень жаль, что Вы остались недовольны нашей работой. Приносим Вам свои извинения за предоставленные неудобства. Спасибо, что указали номер Вашего заказа. С Вами свяжутся для уточнения деталей и урегулирования данной ситуации.
Спасибо за отзыв о работе нашего магазина! Нам очень жаль, что Вы остались недовольны нашей работой. Приносим Вам свои извинения за предоставленные неудобства. Спасибо, что указали номер Вашего заказа. С Вами свяжутся для уточнения деталей и урегулирования данной ситуации.
Sergey Batov
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
-
Недостатки:
Опоздал на минуту (сам виноват, не уточнил время закрытия) - почему-то вместо сочувствия и помощи - нахамили... И, вроде, магазин приличный, и расположен удобно, а один молодец с самомнением навсегда лишил свою организацию покупателя
Комментарий:
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2 года назад, Москва
Комментарий 105143908
deleted2024-04-08 16:05:24.386879+03
Ответ официального представителя магазина
Спасибо за отзыв о работе нашего магазина! Нам очень жаль, что Вы остались недовольны нашей работой. Приносим Вам свои извинения за предоставленные неудобства.
Спасибо за отзыв о работе нашего магазина! Нам очень жаль, что Вы остались недовольны нашей работой. Приносим Вам свои извинения за предоставленные неудобства.
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