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Отзывы о магазине DNS Технопоинт

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Отзывы

Сортировать:

по дате по оценке по полезности

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Игорь Колесов

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: самовывоз

Достоинства:: Большой выбор, конфигуратор компьютера, замена не подошедших блоков.

3 года назад, Липецк

Иван П.

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Ужасный магазин

Способ покупки: самовывоз

Достоинства:: Рядом с домом. Только это и привлекает. Больше достоинств нет.

Недостатки:: Управляющий и сотрудники (соответственно) надменны и чванливы. Им плевать на клиентов..

Комментарий:: В зале недозавёшся - все дико заняты, еле ходят! В ЛК задал вопрос про начисление бонусов, получил ответ управляющего "НА - ЧИТАЙ САМ!!!" " Греч Добрый день ,,,,. Почитайте внимательно условия программы и бонусы начисляются только за определенные товары проходящие акции. с уважением магазином Гр И.А. "

3 года назад, Белгород

Виктор

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Способ покупки: самовывоз

Недостатки:: Персонал отвратительный, каждый занимается кто чем хочет, в основном все в телефонах, стоят кучками, на покупателей не реагируют. Характеристики товара не знают, да же прочитать не могут. Первый раз такой магазин вижу.

3 года назад, Орск

Комментарий 104593930

DNS Технопоинт

3 года назад

Здравствуйте, Валерий! Благодарю Вас за покупку и приношу извинения от лица компании за доставленные неудобства. Информация о качестве обслуживания в наших магазинах, о работе компьютеров и остальные Ваши замечания переданы управляющему магазина для принятия мер по недопущению подобных ситуаций впредь. Еще раз приношу извинения от лица компании. Искренне сожалею, что сложилась подобная ситуация. Всегда рады видеть Вас в числе наших покупателей. С уважением, ведущий специалист Контактного Центра Семенова Екатерина.

Алексей К.

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: доставка

Достоинства:: Информативный сайт о нахождении нужного товара. Моментальна обработка заказа с обратной связью и доставкой курьером в оговоренный промежуток времени.

Недостатки:: Нет.

Комментарий:: Последний раз приобретал "Wi-Fi роутер TP-Link Archer AX50" никаких проблем не возникло.

3 года назад, Санкт-Петербург

Лысый

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: самовывоз

Достоинства:: В очередной раз выбор пал на этих продавцов, все получил быстро и без лишних вопросов и навязывание различных доп. Услуг

3 года назад, Балашиха

Сергей К.

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: самовывоз

Достоинства:: Своевременная доставка. Возможность гарантийного обслуживания не через гарантийные мастерские, а непосредственно через магазин.

3 года назад, Кореновск

Олег Марков

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Ужасный магазин

Способ покупки: доставка

Достоинства:: Ничего

Недостатки:: Доставка, точнее ее отсутствие в назначенный день.

Комментарий:: Отсутствие контакта с клиентом как такового, особенно если оплачиваешь сразу на сайте. Про доставку вообще говорить не приходится. Как и у большинства заказ был сделан с доставкой в выбранный день. От магазина никто не позвонил, ничего не подтвердил. Прождав большую половину дня сам начал вызванивать и уточнять. Два раза уверяли, что все приедет вовремя. Потом уверяли, что приедет до 22 часов. В 21:45 после очередного звонка оператор сказала, что даже накладная не оформлена на вывоз и товар вообще должен доставляться со склада, а не с ближайшего магазина, в котором их было более 3-х штук. В итоге оставил запрос-претензию, но по телефону сразу было сказано, что лучше завтра звонить самому и разыскивать свой заказ. На следующий день всё так и было- сам звонил, сам искал, сам договаривался. Благо, что курьер попался более менее адекватный, которому было сказано, что если до 16 не успеет приехать, то пусть приезжает после 19, что собственно и было. От курьера никаких претензий или недовольства не было. А вот от магазина так до сих пор и не перезвонили, на обращение не ответили, даже банальных извинений не принесли. Про остальное вообще говорить не приходится.В общем магазину еще работать и работать над качеством доставки и обработки заказов.

3 года назад, Санкт-Петербург

Комментарий 104583434

DNS Технопоинт

3 года назад

Здравствуйте, уважаемый Олег. Благодарю Вас за внимание к работе нашего магазина и оставленный отзыв. От лица компании приношу Вам искренние извинения за доставленные неудобства. Для проведения служебной проверки, уточните, пожалуйста, номер заказа и номер обращения. С уважением, ведущий специалист Контактного Центра Волкова Наталья.

Константин

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: самовывоз

Достоинства:: Цены и ассортимент(от китайцев до брэндов) и много железа для ПК

Недостатки:: Впринципе не заметил, но я знал к чему готовится) Продавцов ловим сами, про товар читаем заранее) Ну и доставка. Если есть вариант, забирайте сами

Комментарий:: В принципе, рекомендую. Можно сэкономить.

3 года назад, Владимир

Денис Петров

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: покупка в магазине

Достоинства:: Проведение выгодных акций и расположение магазина.

Недостатки:: Пока не подводили.

Комментарий:: Купил жене телефон с неплохой скидкой по акции. Побольше бы таких акций.

3 года назад, Астрахань

Garry Wheeler

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Хороший магазин

Способ покупки: самовывоз

Достоинства:: Большой удобный магазин

Недостатки:: Продали изначально бракованный видеорегистратор, хотя специально его заказывал, потому как в наличии не было

Комментарий:: Дважды обращался в магазин с претензией на ненормальную работу видеорегистратора, продавцы пыталилсь убедить, что это не так. В концев концов через пару месяцев он просто накрылся, вот тогда приняли в сервис-центр по гарантии. Ждал больше месяца, выдали новый. И не нужно критические отзывы отклонять автоматом - это не накрутка и не спам!

3 года назад, Воронеж

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Проблемы при покупке в интернет-магазинах

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