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ЯндексЯндекс
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Отзывы о магазине DNS

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Plush
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Большой выбор, часто акции, цены нормальные.
Недостатки:
Товар иногда приезжает помятый, пыльный, грязный. Иногда сложно найти консультанта (они как бы есть, но как бы и нет). Сервис страдает. Консультанты вроде есть, а вроде нет)
Комментарий:
С прилавка ничего не покупал, заказы делаю онлайн (про консультантов ничего не могу сказать), но заметил что "текучка" большая. Хотелось что то на подобие "постамат" для онлайн заказов, чтобы консультантов не искать.
2 года назад, Новосибирск
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Удобное расположение, приемлемые цены. Консультирование на месте было хорошим.
Недостатки:
А вот доставка через одно место. При оформлении заказа брали два номера телефона, на случай, если один будет вне сети или не ответят. Так как у них нельзя выбрать время доставки. Разброс с 10ти до 22.00 В день доставки звонили только по одному номеру! Второй им просто забыли указать! Конечно, доставка сорвалась, и вот я вынуждена перестраивать свое расписание и снова ждать доставку! В магазине долго пытались найти мой заказ. (Сначала вообще сказали, такого заказа нет.) Бардак какой-то. Магазин в Ярославле в ТЦ Флагман.
Комментарий:
Сделайте рассылку смс для тех, кто у вас приобретает товар в магазине, а не только когда через интернет. Чтобы было все под рукой: номер заказа, контакты. А то ни одного телефона обратной связи, только горячая линия, где надо полдня дозваниваться.
Изменить2 года назад, Ярославль
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Не могу сказать
Недостатки:
В магазине не берет интернет. Не могли расплатиться. за интернет заказ.
Комментарий:
Продавец в зале раскритиковал наш выбор.
Изменить2 года назад, Красноярск
alexandere1
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: покупка в магазине
Достоинства:
Ассортимент
Недостатки:
Цены. Отсутствие знающих консультантов.
2 года назад, Екатеринбург
Алексей С.
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Недостатки:
Стиральную машину привезли без коробки(на сайте выбирал доставку со склада), доставка не могла ничего объяснить, пришлось при них звонить в тех поддержку магазина. Там мне уже сообщили, что привезли витринный образец... И что никто об этом не уведомлял, это нормально. "Если сейчас при грузчиках найдете недочеты и сколы, сделаем скидку".
2 года назад, Москва
светик с.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: покупка в магазине
Недостатки:
Выбрали товар, подошли к стойке выдачи, чтобы расчитаться и забрать. Продавец подходит к компьютеру. В это время второй продавец выключает системник с кнопки (системник стоял на столе), ржет и уходит. Первый пытается минут 15 его запустить. У него не выходит. Мы ждем.... тут подходит покупатель, который что то купил полчаса назад и ему нужно поменять товар на другой с доплатой. Продавец молча встает, подходит к кассе и начинает заниматься возвратом. Отличный сервис, если ваши мальчики не наигрались в детском саду, научите их играть во внерабочее время и хотя бы общаться с покупателями. Слово "Извините" было бы очень кстати.
Комментарий:
Покупали в этом магазине стиральную машинку, телефон. Еще что то по мелочи. В этот раз был гриль. Но больше сюда не ногой!
2 года назад, Новосибирск
Semen Zaleskii
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: покупка в магазине
Достоинства:
Никаких достоинств, только необходимое.
Недостатки:
Персонал как и 10 лет назад, в любом днс, просто продавцы, знания ограничены информацией с буклета или личными предпочтениями.
2 года назад, Новосибирск
Алексей М.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: покупка в магазине
Недостатки:
не нашли заказанный товар
2 года назад, Кемерово
Александр Страхов
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Ассортимент
Недостатки:
Очень мало персонала в магазине и из-за этого приходится стоять и ждать пока освободится какой-либо продавец, можно простоять в ожидании около часа
2 года назад, Череповец
Сергей Л.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Одни из низких цен. Доступность. Большой ассортимент.
Недостатки:
Многие товары в единственном экземпляре и стоят на витрине, за это цену не скидывают. Сколько там всего покупал ни разу не видел бонусов или балов за покупки.
Комментарий:
У конкурентов обычно более высокие цены
2 года назад, Балашиха
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Вперёд
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По гарантии менять или возвращать товар не хотят отписываются что товар в порядке, а сами во время проверки сломали одну колонку и говоря докажите в суде что это мы.","type":0,"delivery":2,"deliveredBy":null,"orderId":"Заказ Е-10490320","votes":{"agree":763,"reject":738,"total":1501},"photos":[],"videos":[],"region":{"entity":"region","name":"Воронеж"},"isProblemResolved":false,"factors":[{"factorId":0,"value":1,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":1,"value":1,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":1,"title":"Общение","factorType":0,"count":1,"factorStatistic":null}]}},"offerShowPlace":{},"promo":{},"aggregatePromo":{},"product":{},"vendor":{},"category":{}}}
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