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ЯндексЯндекс
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Отзывы о магазине Дочки Сыночки

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Елена
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Ничего хорошего, не покупайте в этом магазине сложных или дорогих товаров.
Недостатки:
Получили кроватку неполной комплектации, составили акт с курьером, ждали довози деталей - их так и не привезли. Продавец обещал компенсировать доставку ненадлежащего товара, так и не компенсировал - ежедневные отписки продавца.
Комментарий:
Ужасно.
2 года назад, Москва
Виктор
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Нет
Недостатки:
Оформленный заказ с ПЛАТНОЙ доставкой не привезли
Комментарий:
Спасибо, что испортили ребенку праздник
2 года назад, Санкт-Петербург
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Никаких
Недостатки:
2,5 месяца не могли вернуть деньги за возврат товара.
Изменить2 года назад, Москва
Николай Никулин
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Доставка через сбермегамаркет очень хорошо рекомендую.
Недостатки:
Заказ был сделан через сбермегамаркет! В итоге: 1. приехал не тот цвет детского комплекта в детскую кровать. 2. Приехал в грязной прозрачной сумке, сумка видимо где то валялась годами и решили туда запихнуть 3. Комплект после распаковки оказался грязный и местами появляется уже плесень!
Комментарий:
товар получил 08.01.2022, на след. день 09.01.2022г. оставил обращение о обмене товара! Сегодня 10.02.2022г. Возврат денег от данного магазина так и не получил! Не рекомендую данный магазин! Если какой косяк деньги не дождетесь! А обратной связи и подавно!
2 года назад, Омск
Вероника Карамышева
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Хорошо,что закрываются!
Недостатки:
Подарили сертификат месяц назад. При покупке никто не предупреждал о ликвидации магазина. Через месяц все магазины в городе закрылись,оформить онлайн доставку нельзя! Признали себя банкротами,кучи исков,долгов.
Комментарий:
Когда уже у нас запретят эти схемы с переоформлением и банкротством?!
2 года назад, Екатеринбург
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Офлайн-магазины у них неплохие. Хороший выбор красивой одежды для деток.
Недостатки:
Не доставляют товар. Кормят "завтраками". Очень подвели
Комментарий:
Сделал заказ 29го декабря - ребенку санки на НГ. Их служба доставки РЭД на сайте обещает доставку "точно в день". Назначили на 30 декабря. Перезвонил бот, подтвердил. 30го никто не пришел, 31го тоже. Залез на сайт - заказ передан в доставку 29го. Куда позвонить узнать? Только телефоны магазинов, там ничего про онлайн заказ не знают. Полез отслеживать на сайт РЭД - заказ не найден. Оставил сообщение - заказать обратный звонок. Никто не позвонил. НГ прошёл, санки не подарили, испортили планы. И тут начали приходить сообщения от службы доставки - 3го января пишут, что технические неполадки, доставим заказ 4го января. 4го января аналогичное сообщение про 5-ое. Каждый день присылают - завтра, завтра. Сейчас (10.01) пришло сообщение что 11го пришлют. Вы серьезно? Что за издевательство?
Изменить2 года назад, Москва
Комментарий 150219533
Дочки Сыночки
Ответ официального представителя магазина
Добрый день. Мы благодарим Вас за оставленный отзыв. От лица интернет-магазина "Дочки сыночки" приносим, Вам, извинения за доставленные неудобства. Пожалуйста, оставьте Вашу претензию через форму "Обратная связь" на нашем сайте. Наши специалисты обязательно разберутся в сложившейся ситуации и свяжутся с Вами. Всего Вам доброго!
Добрый день. Мы благодарим Вас за оставленный отзыв. От лица интернет-магазина "Дочки сыночки" приносим, Вам, извинения за доставленные неудобства. Пожалуйста, оставьте Вашу претензию через форму "Обратная связь" на нашем сайте. Наши специалисты обязательно разберутся в сложившейся ситуации и свяжутся с Вами. Всего Вам доброго!
Вера Казанцева
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Никаких, сначала летом столкнулась с пересортицей товара при доставке курьером, сейчас при заказе через интернет-магазин со скидкой товара , я не могу его получить, так какие-то технические причины то в магазине , то в интернет-магазине, в общем полная муть, ничего не понятно! не советую этот магазин, напоритесь
Недостатки:
все что описала выше
Комментарий:
ужасные
2 года назад, Видное
Комментарий 150149193
Дочки Сыночки
Ответ официального представителя магазина
Здравствуйте! Спасибо Вам за то, что выделили время и написали. Благодарим Вас за оставленный отзыв. Нам очень важно мнение каждого покупателя. Мы приносим извинения за доставленные неудобства. Всегда будем рады видеть Вас снова!
Здравствуйте! Спасибо Вам за то, что выделили время и написали. Благодарим Вас за оставленный отзыв. Нам очень важно мнение каждого покупателя. Мы приносим извинения за доставленные неудобства. Всегда будем рады видеть Вас снова!
Олег М.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Их нет
Недостатки:
Отвратительный сервис! 26.12 оформил заказ 39040968, два дня подряд мне не могут его привезти, каждый день приходят смс о том, что заказ перенесён по техническим причинам. Я позвонил в колл центр, предложил самостоятельно приехать и забрать заказ из любого магазина. Мне ответили, что это возможно но по новой цене. Сегодня эта позиция подорожала. Выходит, что я должен самостоятельно ехать в магазин да ещё и покупать по новой цене, когда заказ я оформил по старой цене. Попросил соединить с руководством - отказываются. Шарашкина контора одним словом.
2 года назад, Москва
Комментарий 150149190
Дочки Сыночки
Ответ официального представителя магазина
Здравствуйте! Спасибо Вам за то, что выделили время и написали. Благодарим Вас за оставленный отзыв. Нам очень важно мнение каждого покупателя. Мы приносим извинения за доставленные неудобства. Всегда будем рады видеть Вас снова!
Здравствуйте! Спасибо Вам за то, что выделили время и написали. Благодарим Вас за оставленный отзыв. Нам очень важно мнение каждого покупателя. Мы приносим извинения за доставленные неудобства. Всегда будем рады видеть Вас снова!
Ирина Б
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Работа с клиентом и рекламациями на "0". Доставили мне оплаченный товар с браком. Всё написала, курьер забрал брак, а деньги мои до сих пор не вернули. Покупка совершенна в ноябре месяце, в начале декабря товар вернулся на склад и бумаги все получены, а воз и ныне там. Оператор бросает трубку при разговоре. Ранее проблем таких в розничном магазине не возникало и для меня такое хамское обслуживание не приемлемо. В течение месяца я послушала обещания. Если в установленные сроки не вернуться деньги, обращусь в Роспотребнадзор.
2 года назад, Санкт-Петербург
Комментарий 150149187
Дочки Сыночки
Ответ официального представителя магазина
Добрый день. Мы благодарим Вас за оставленный отзыв. От лица интернет-магазина "Дочки сыночки" приносим, Вам, извинения за доставленные неудобства. Пожалуйста, оставьте Вашу претензию через форму "Обратная связь" на нашем сайте. Наши специалисты обязательно разберутся в сложившейся ситуации и свяжутся с Вами. Всего Вам доброго!
Добрый день. Мы благодарим Вас за оставленный отзыв. От лица интернет-магазина "Дочки сыночки" приносим, Вам, извинения за доставленные неудобства. Пожалуйста, оставьте Вашу претензию через форму "Обратная связь" на нашем сайте. Наши специалисты обязательно разберутся в сложившейся ситуации и свяжутся с Вами. Всего Вам доброго!
Егор Ковалев
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Нет
Недостатки:
Это просто отвратительный, умирающий магазин. Подарили карту подарочную, но купить по ней ни чего не возможно: 1. Цены дороже чем везде 2. Наискуднейший ассортимент 3. Из того, что есть в наличии, его на самом деле нет или доступно в кол-ве 1 шт. в на границе "с тверской областью" 4. НЕТ ДОСТАВКИ
2 года назад, Москва
Комментарий 150149179
Дочки Сыночки
Ответ официального представителя магазина
Здравствуйте! Спасибо Вам за то, что выделили время и написали. Благодарим Вас за оставленный отзыв. Нам очень важно мнение каждого покупателя. Мы приносим извинения за доставленные неудобства. Всегда будем рады видеть Вас снова!
Здравствуйте! Спасибо Вам за то, что выделили время и написали. Благодарим Вас за оставленный отзыв. Нам очень важно мнение каждого покупателя. Мы приносим извинения за доставленные неудобства. Всегда будем рады видеть Вас снова!
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