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Анастасия Гапонова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Недостатки:
Был интернет заказ, в котором была мышь беспроводная, и дома обнаружилось, что нет USB-приемника. Оформляли заказ из другого города. При обращении в поддержку, сказали езжайте в магазин с паспортом и меняйте, никого не волнует, что люди в другом городе и физически не могут приехать. Другой человек тоже не может приехать и сделать возврат, ибо должен быть только человек, кто оформлял заказ. А может и может, этого они тоже не знают и отправляют в магазин (лично приехать), и контактный телефон магазина не дают, «т.к. информация закрыта». Конечно помощи никакой ждать не стоит от них, даже учитывая то, что это их косяк. В общем, на клиентов им вообще плевать.
2 года назад, Москва
Аля Д.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Мини-печь Steba DG 40 покупала данную модель в Эльдорадо
2 года назад, Москва
Марина Ж.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Ничего
Недостатки:
Привезли бэушный телевизор Витязь без пульта. Заплатили за экспресс доставку, в результате пришлось самим ехать в магазин сдавать телевизор, никто не извенился, не вернули деньги за доставку. Очень плохой магазин
2 года назад, Москва
Yulia L.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Деньги списывают. Не доставляют
Недостатки:
В последний день отменяют заказ
2 года назад, Москва
Ирина Б
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Магазин мне очень нравится, большой выбор товаров, хорошие цены, частые скидки, бонусная программа. Очень удобный сайт, Быстрое оформление онлайн-заказа. Грамотные консультанты. Очень много товаров приобрела в этом магазине.
Недостатки:
Долго начисляются бонусы.
Комментарий:
Заказала холодильник. Заказ с доставкой сделала онлайн, при оформлении сбился адрес заказа, написала в чат, проблему решили быстро. Доствка в удобное для меня время, удаленная. Очень довольна ребятами которые привезли и установили холодильник. Спасибо им большое! Рекомендую всем магазин "Эльдорадо" в г. Тюмень.
2 года назад, Москва
Philipp
6
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: самовывоз
Достоинства:
Адекватная цена на момент оформления заказа.
Недостатки:
13 марта забронировал духовой шкаф с 100% предоплатой. Нашел подходящую модель по адекватной цене в соседнем городке. В наличии в магазине было 2 таких шкафа. Мне подтвердили не витринную модель. После оформления заказа в продаже еще оставался "витринный шкаф". 15 марта отпросился с работы, поехал за шкафом. По приезду в магазин меня обрадовали, остался только "витринный экземпляр", с повреждениями, показали на витрине шкаф, с отломанной кругляшкой управления, предложив забрать его с 5% скидкой. На вопрос, где мой, не витринный, сказали что вчера был покупатель и его отдали ему. На мой второй вопрос, почему так вышло, почему не позвонили (ехал за ним 60 км и столько же обратно), продавец просто пожал плечами. Сказали, отменяйте заказ, деньги вернутся быстро (((.
Комментарий:
В целом магазин нравится, стараюсь покупать технику только в Эльдорадо, но магазин в г.Кировск Ленинградской области меня очень разочаровал. Можно простить тесное, неуютное помещение, но так поступать с покупателями, просто свинство. Если пришел покупатель с улицы или кто-то после меня забронировал такой-же шкаф, работники магазина должны были видеть по своей программе, что остался только витринный образец и как минимум позвонить мне и спросить, приеду ли я за ним или отказываюсь. Магазин в Кировске Л.О. - пример халатности и безответственности перед своими покупателями.
2 года назад, Москва
Влад Влад
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Весело смотреть на безразличие сотрудников
Недостатки:
Тц светофор люберцы это что то. Сдавал робот пылесос по браку не крутятся боковые щетки. Время оформления брака составило 87 минут, то ФИО списали с паспорта неправильно, то программа висит, то стажер не знает как оформлять. Предлагали зайти завтра. Завтра Карл!!! Но это не главное, пока ждал три человека написали жалобу. Также отказывались выдавать оплаченные заказы в течении 40 минут- записали неправильно номера заказов, молодой человек (покупатель) аж побледнел. К директору не дозвониться, номер выелючен, служба поддержки
Комментарий:
Кучка сотрудников которые терпят и терпят обязанности работать
2 года назад, Москва
H A.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Недостатки:
обманывают, подсунули другие батарейки вместо заказанных, сразу не обратил внимание, только дома обнаружил
2 года назад, Москва
александр слюсарь
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Ничего
Недостатки:
Оформили заказ 277252959 на витринный образец телевизора , знакомых сходил в магазин и подтвердил что телевизор стоит на витрине. А через несколько часов без предупреждения заказ магазин удаляет, с пометкой что товара якобы нет на складе.
2 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Недостатки:
При регистрации в личном кабинете было сообщение, что при подтверждении электронной почты, вы получите 200 бонусов. Подтвердила, бонусов 0. По телефону сообщили, что эта акция была до 28 февраля, можно составить обращение, которое рассмотрят в течение 6 дней. Нет, спасибо! Далее через сбермегамаркет заказала товар, списала бонусы, из магазина перезвонили, сообщили, что в наличии товара нет. Спасибо, благодаря этому буду искать другой магазин, где я смогу без проблем купить то, что мне нужно, здесь и сейчас, а не завтра, в магазине на другом конце Москвы или с платной доставкой👍
Изменить2 года назад, Москва
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