Получила свой заказ только со второго раза и только благодаря менеджеру Галине, которая лично проконтролировала доставку нам товара. Благодарю Галину за внимание и доброе отношение. Также очень благодарна за доп,скидку за моральные неудобства, вызванные первым заказом, в который не только не привезли заказ, но и полностью проигнорировали его, даже не отзвонившись и не принеся извинений. Но Галина сделала это от лица фирмы.
Недостатки:
Что заказ проигнорировали полностью с первого раза
цена корма скорость обработки и доставки моск.обл.Домодедово от звонка заказа до получения 1 день возможность оплаты картой и нал .удобное время( для меня )доставки с 18 час.
Недостатки:
заказывал обратный звонок так как магазин уже не работал не дождался звонил сам.
Комментарий:
оценку снизил только за не невнимание к клиенту за( обратный звонок)
Анна, спасибо за Ваш отзыв. Извините за доставленные неудобства с неверными сроками доставки. Информацию отправили логистам для избежания повторения подобных ситуаций.
Анна, спасибо за Ваш отзыв. Извините за доставленные неудобства с неверными сроками доставки. Информацию отправили логистам для избежания повторения подобных ситуаций.
Добрый вечер.
Александр, спасибо за Ваш отзыв. Извините за доставленные неудобства с количеством звонком. Мы проработаем этот момент с курьером и при следующих заказах гарантируем, что таких неудобств не возникнет.
Добрый вечер.
Александр, спасибо за Ваш отзыв. Извините за доставленные неудобства с количеством звонком. Мы проработаем этот момент с курьером и при следующих заказах гарантируем, что таких неудобств не возникнет.
Читать дальше
Ещё 887 человек поставили магазину оценку, но ничего не написали о нём
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