Пытался купить видеокарту, при оформлении сначала выдала адрес не существует. Со второй попытки написали не надо оформлять повторно, ваш заказ обрабатывается, позже выяснилось, что ничего не обрабатывается. С домашнего ПК отправил таки заказ, указав оплату картой. На почту пришло подтверждение, в том числе и про карту. Заказ № 2110-2718-2856-128-1286. После чего позвонил менеджер и сказал, что видеокарты только за наличные. Что то мне это не понравилось и я покупать у них раздумал.
Проверил наличие товара через сайт, оформил резерв и направился в направлении магазина, через 30 минут, когда я почти доехал до магазине мне отзвонились и сказали, что все хорошо, зарезервированные позиции заказаны с центрального склада и к вечеру будут на месте, могу за ними заезжать, при условии что до магазина осталось 10 минут....
Комментарий:
Да, мог позвонить по телефону и уточнить наличие, а не смотреть через сайт, но и они могли следить за корректным отображением фактического наличия в магазинах и на сайте.
Хорошее обслуживание. наличие большого ассортимента товаров, разных видов. Вежливое общения консультантов с покупателями, подбор Электроники и.т.д. Соответствие описании товаров. Хорошее качество комплектующих, но не без брака, не большое количество, не дорогие цены были до манеров. Раньше можно было топ видео карту купить за 20к. щас взлетели цены в 2-3 раза выше. Магазин стал существовать то есть жить одним днем. Тех-центр был ны высоком уровне, и товары ненадлежащего качества. щас всего этого нет. Всё развалили. Магазин стал отвратительный. До 2017 года лучший мир компьютеров был.
28 января 2020 сдал ссд по гарантии(срок гарантии до сен 2020, купил 06.09.2015) - прошло 45 дней за это время ни звонков ни подтверждений с их стороны, под конец срока после серии звонков предложили оформить возврат средств, поинтересовался нужно ли приезжать в магазин - нет всё можно на почту. Заполнил заявление, отослал и опять же ни звонков ни подтверждений с их стороны. Дали добавочный номер телефона, но дозвониться по нему ни разу не смог. Связавшись по почте узнал что таки нужно лично подписать.
В итоге при сроке возврата 10 дней(указано на сайте) за две недели мне так и не перечислили деньги.
Комментарий:
Долгое время был регулярным клиетном магазина, в основном приобретая апгрейды для домашнего компа и периферию, к сожалению со временем качество магазина капитально ухудшилось.
Больше 10 лет покупал в этом магазин. Удобное для меня расположение.
Недостатки:
Не возвращают деньги за бракованный товар. Сам магазин сейчас скатился ниже некуда..
Комментарий:
В начале декабря сдавал товар по гарантии, в январе вышли сроки ремонта, 25.01.20 написал заявление о возврате средств. Сейчас уже март на носу, деньги так и не поступили. По телефону в бухгалтерию дозвониться невозможно.
Хороший небольшой магазин во Владыкино, всегда найдется нужный и недорогой товар. Всегда дружественные сотрудники, готовые помочь в покупке товара и подобрать идеальный вариант цены/качества.
Недостатки:
Раньше был по площади больше магазин, сейчас по площади меньше.
Не первый год уже приобретаю компьютерную технику и аксессуары в магазине на Бабушкинской. Всегда проконсультируют, подскажут, что лучше выбрать. Заказ собирается довольно оперативно. Гарантийный сервисный центр находится при магазине.
Недостатки:
В последнее время значительно сократился ассортимент.
Владимир, спасибо за ваш отзыв.
Товар, который вы не нашли в магазине, всегда можно заказать с центрального склада. Получить в магазине или в многочисленных пунктах выдачи Евросеть/Связной.
И кстати, это выгоднее - при заказе на сайте и получение в магазине вы покупаете по более низкой цене интернет-магазина.
Удачных покупок.
Владимир, спасибо за ваш отзыв.
Товар, который вы не нашли в магазине, всегда можно заказать с центрального склада. Получить в магазине или в многочисленных пунктах выдачи Евросеть/Связной.
И кстати, это выгоднее - при заказе на сайте и получение в магазине вы покупаете по более низкой цене интернет-магазина.
Удачных покупок.
Читать дальше
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