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ЯндексЯндекс
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Отзывы о магазине F-Center

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Алексей Старов
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Недостатки:
Пытался купить видеокарту, при оформлении сначала выдала адрес не существует. Со второй попытки написали не надо оформлять повторно, ваш заказ обрабатывается, позже выяснилось, что ничего не обрабатывается. С домашнего ПК отправил таки заказ, указав оплату картой. На почту пришло подтверждение, в том числе и про карту. Заказ № 2110-2718-2856-128-1286. После чего позвонил менеджер и сказал, что видеокарты только за наличные. Что то мне это не понравилось и я покупать у них раздумал.
2 года назад, Москва
Михаил
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: самовывоз
Недостатки:
Проверил наличие товара через сайт, оформил резерв и направился в направлении магазина, через 30 минут, когда я почти доехал до магазине мне отзвонились и сказали, что все хорошо, зарезервированные позиции заказаны с центрального склада и к вечеру будут на месте, могу за ними заезжать, при условии что до магазина осталось 10 минут....
Комментарий:
Да, мог позвонить по телефону и уточнить наличие, а не смотреть через сайт, но и они могли следить за корректным отображением фактического наличия в магазинах и на сайте.
3 года назад, Москва
Александр Султанов
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: покупка в магазине
Достоинства:
Раньше был хороший магазин.
Недостатки:
В комментарии описано. Отвратительный магазин.
Комментарий:
Хорошее обслуживание. наличие большого ассортимента товаров, разных видов. Вежливое общения консультантов с покупателями, подбор Электроники и.т.д. Соответствие описании товаров. Хорошее качество комплектующих, но не без брака, не большое количество, не дорогие цены были до манеров. Раньше можно было топ видео карту купить за 20к. щас взлетели цены в 2-3 раза выше. Магазин стал существовать то есть жить одним днем. Тех-центр был ны высоком уровне, и товары ненадлежащего качества. щас всего этого нет. Всё развалили. Магазин стал отвратительный. До 2017 года лучший мир компьютеров был.
3 года назад, Москва
Виталий
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: самовывоз
Достоинства:
upd 21.03 таки вернули
Недостатки:
28 января 2020 сдал ссд по гарантии(срок гарантии до сен 2020, купил 06.09.2015) - прошло 45 дней за это время ни звонков ни подтверждений с их стороны, под конец срока после серии звонков предложили оформить возврат средств, поинтересовался нужно ли приезжать в магазин - нет всё можно на почту. Заполнил заявление, отослал и опять же ни звонков ни подтверждений с их стороны. Дали добавочный номер телефона, но дозвониться по нему ни разу не смог. Связавшись по почте узнал что таки нужно лично подписать. В итоге при сроке возврата 10 дней(указано на сайте) за две недели мне так и не перечислили деньги.
Комментарий:
Долгое время был регулярным клиетном магазина, в основном приобретая апгрейды для домашнего компа и периферию, к сожалению со временем качество магазина капитально ухудшилось.
4 года назад, Москва
Константин
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: покупка в магазине
Достоинства:
Больше 10 лет покупал в этом магазин. Удобное для меня расположение.
Недостатки:
Не возвращают деньги за бракованный товар. Сам магазин сейчас скатился ниже некуда..
Комментарий:
В начале декабря сдавал товар по гарантии, в январе вышли сроки ремонта, 25.01.20 написал заявление о возврате средств. Сейчас уже март на носу, деньги так и не поступили. По телефону в бухгалтерию дозвониться невозможно.
4 года назад, Москва
Комментарий 102876251
Покупал во Владыкино 22.11.2017, чек 86. Сдавал по гарантии, расписка в приеме 3910044
Покупал во Владыкино 22.11.2017, чек 86. Сдавал по гарантии, расписка в приеме 3910044
Комментарий 102935545
Прошел ещё почти месяц, тишина..
Прошел ещё почти месяц, тишина..
Иван И.
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Недостатки:
продают то что реально у них нет.
4 года назад, Москва
Комментарий 102748296
Логотип F-Center
F-Center
Ответ официального представителя магазина
Иван, спасибо за ваш отзыв. В интернет-магазине вы можете заказать товар как со склада так и под заказ.
Иван, спасибо за ваш отзыв. В интернет-магазине вы можете заказать товар как со склада так и под заказ.
Павел Ф.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: покупка в магазине
Достоинства:
На Беляево был прекрасный магазин. После переезда на Т.Стан - отстой...
Недостатки:
Много недоразумений в работе магазина. Может это только у меня... Не повезло... И потом... - ГДЕ ПАРКОВКАааааааа????????????? Я задолбался платить за 10 мин. стоянки по 100 р.
Комментарий:
В последнее время не прёт... То магазин не работает в праздники , то компьютеры зависли , то вообще закрыт ( как я понял - ремонт)!!! И обо всём этом узнаёшь потратив бензин , время и оплатив платную парковку на 4 часа. А потом натыкаешься на не работающий магазин ... ЗАСАДА !!! Хочется долбануть ногой в закрытую дверь. Сам живу в Ясенево и был постоянным клиентом Вашего магазина...
4 года назад, Москва
Комментарий 102503660
Логотип F-Center
F-Center
Ответ официального представителя магазина
Павел Магазин на Теплом стане закрыт в начале 2019! Вы можете заказывать товар с центрального склада и забирать в удобном для вам пункте выдачи Евросеть / Связной. В Ясенево их несколько. По Москве более 300. С уважением Ф-Центр
Павел Магазин на Теплом стане закрыт в начале 2019! Вы можете заказывать товар с центрального склада и забирать в удобном для вам пункте выдачи Евросеть / Связной. В Ясенево их несколько. По Москве более 300. С уважением Ф-Центр
Alexandr
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: самовывоз
Достоинства:
Большой ассортимент
Недостатки:
Сделал заказ на сайте 2 раза, один раз по номеру телефона (быстрый), второй раз полноценный. СМС не приходило о номере заказа, на указанный почтовой ящик тоже. По итогу на сайте 24 июля 19г заказал оперативку примерно за 4700р, мне позвонили, сказали что заказа готов приезжайте забирайте. Приехал на бабушкинскую 27го, и тут мне такие - какой заказ? По телефону говорите? Нет, по телефону ниче не знаем, нужен номер заказа! А как писал выше, номера заказа я не знаю, ничего не присылали и не говорили. По итогу пришлось купить по цене уже в магазине за 5350р, что на 650р дороже. В общем странно все это(
Комментарий:
С таким сервисом обслуживания через интернет магазин, желание отпадает что либо покупать в этом магазине. Еще и от метро ехать на такси пришлось.
4 года назад, Одинцово
Комментарий 102178344
К сожалению номер заказа не смогу сейчас сказать, уехал из города. Могу отправить на почту (которую укажите) свой номер телефона, по которому совершал заказ. Оперативная память - https://fcenter.ru/product/goods/145648-Modul_pamyati_16GB_DDR4_Crucial_CT16G4SFD8266_PC21300_CL19 Время покупки приблизительно 26 июля 18:50. Номер заказа и чек могу отправить только в середине августа.
К сожалению номер заказа не смогу сейчас сказать, уехал из города. Могу отправить на почту (которую укажите) свой номер телефона, по которому совершал заказ. Оперативная память - https://fcenter.ru/product/goods/145648-Modul_pamyati_16GB_DDR4_Crucial_CT16G4SFD8266_PC21300_CL19 Время покупки приблизительно 26 июля 18:50. Номер заказа и чек могу отправить только в середине августа.
Комментарий 102178355
Время покупки в отзыве с ошибкой, не 27го а 26го, только сейчас заметил.
Время покупки в отзыве с ошибкой, не 27го а 26го, только сейчас заметил.
Sonic S.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: покупка в магазине
Достоинства:
нравился магазин на М 1905 года (закрылся) удобней был на М Теплый стан (закрылся) М,Владыкино был 1й раз и куча недостатков на М бабушкинская еще не был
Недостатки:
Продали брак Кабель SATA III. Защелкой М,Владыкино Ассортимент - пустые полки (отдел с проводами мышками так вообще был перекрыт) Расположение - далеко от метро Общение - предлагайте больше выбора и информации (коль отдел с проводами мышками закрыт) Соответствие товара описанию - в чеке и листе недостаток информации Кабель SATA III. Защелкой - а что это ASUS 8ATA 6GB/s итд даже не указано
Комментарий:
позвонил и попросил зарезервировать жёсткий диск на тотже день в магазине М,Владыкино позже приехал и сказал на какое имя и что сегодня оформил заказ и меня попросили вспомнить сколько он стоит :( (хорошо что записал на бумажке всю инфу) что само собой еще 1н минус после вышел из магазина и минут через 5 зашёл обратно чтобы докупить провод SATA так как не помнил если у меня такой запасной (благо был запасной) на выдаче товара не предлагают осмотреть товар перед росписью на чеке а всё быстрей быстрей расписывайтесь сам провод был без какой либо упаковки (даже не в пакетике) дома я выждал время чтобы HDD после мороза сразу не подключать а дать ему освоится далее я взял новенький провод SATA и глянул какой стороной его вставлять и был крайне удивлён тем что зубов(пинов) у него не хватает 1,2,6,7 нормальные 3й поврежден 4й расплющен а 5 так вообще отсутствует (благо глянут а то еще не хваталоб спалить новенький HDD) впечатление такое будто туда отвертку вставляли :DDD :((( возвращать товар я не планирую так как мне дорога дороже обойдётся чем этот провод покупка была 12.03.2019 (в момент покупки давал карту магазина)как доп информация
5 лет назад, Москва
veterkoff
6
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
Их просто нет!!!!!!
Недостатки:
Менеджер работает только с понедельника по пятницу!!! Он у них один!!! Ха-ха-ха!!! Умора просто!!!
Комментарий:
Заказ № 1812-2119-5443-099-2304 сделан 21.12.18 По заказу никто не отзвонился. Позвонил сам 22.12.18 узнать по поводу заказа. А у них только менеджер может рассказать про готовность и получие заказа, а менеджер у них работает только с понедельника по пятницу!!! Не покупайте в этом магазине ничего в пятницу!!!!
5 лет назад, Москва
Комментарий 101642945
Логотип F-Center
F-Center
Ответ официального представителя магазина
Правила доставки товаров с выдачей в сетях Евросеть и Связной четко и недвусмысленно прописаны на нашем сайте. Время обработки и отправки данных заказов зависят не только и не столько от графика работы наших сотрудников, но и от условий работы партнеров – логистической компании, осуществляющей передачу груза от нас в сети и, собственно, самих салонов Евросеть и Связной. Это может показаться кому-то смешным, кому-то грустным, но это условия, прописываемые для данного типа доставки. Вы недовольны качеством оказанной услуги? Насколько видно из нашей базы, менеджер с Вами связался в понедельник, заказ на текущий момент отправлен в точку выдачи.
Правила доставки товаров с выдачей в сетях Евросеть и Связной четко и недвусмысленно прописаны на нашем сайте. Время обработки и отправки данных заказов зависят не только и не столько от графика работы наших сотрудников, но и от условий работы партнеров – логистической компании, осуществляющей передачу груза от нас в сети и, собственно, самих салонов Евросеть и Связной. Это может показаться кому-то смешным, кому-то грустным, но это условия, прописываемые для данного типа доставки. Вы недовольны качеством оказанной услуги? Насколько видно из нашей базы, менеджер с Вами связался в понедельник, заказ на текущий момент отправлен в точку выдачи.
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А у них только менеджер может рассказать про готовность и получие заказа, а менеджер у них работает только с понедельника по пятницу!!!\nНе покупайте в этом магазине ничего в пятницу!!!!","pro":"Их просто нет!!!!!!","contra":"Менеджер работает только с понедельника по пятницу!!!\nОн у них один!!! 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Защелкой\nМ,Владыкино\nАссортимент - пустые полки (отдел с проводами мышками так вообще был перекрыт)\nРасположение - далеко от метро\nОбщение - предлагайте больше выбора и информации (коль отдел с проводами мышками закрыт)\nСоответствие товара описанию - в чеке и листе недостаток информации \nКабель SATA III. Защелкой -\nа что это ASUS 8ATA 6GB/s итд даже не указано\n","type":0,"delivery":2,"deliveredBy":null,"orderId":null,"votes":{"agree":1,"reject":0,"total":1,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":2,"value":3,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":2,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null}]},"92900976":{"entity":"review","id":"92900976","isCpa":false,"recommend":false,"shopId":52410,"userId":337544054,"anonymous":0,"created":1564247428000,"averageGrade":2,"comment":"С таким сервисом обслуживания через интернет магазин, желание отпадает что либо покупать в этом магазине. Еще и от метро ехать на такси пришлось.","pro":"Большой ассортимент","contra":"Сделал заказ на сайте 2 раза, один раз по номеру телефона (быстрый), второй раз полноценный.\n\nСМС не приходило о номере заказа, на указанный почтовой ящик тоже.\n\nПо итогу на сайте 24 июля 19г заказал оперативку примерно за 4700р, мне позвонили, сказали что заказа готов приезжайте забирайте. Приехал на бабушкинскую 27го, и тут мне такие - какой заказ? По телефону говорите? 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То магазин не работает в праздники , то компьютеры зависли , то вообще закрыт ( как я понял - ремонт)!!! И обо всём этом узнаёшь потратив бензин , время и оплатив платную парковку на 4 часа. А потом натыкаешься на не работающий магазин ...\nЗАСАДА !!! Хочется долбануть ногой в закрытую дверь.\nСам живу в Ясенево и был постоянным клиентом Вашего магазина... \n","pro":"На Беляево был прекрасный магазин. После переезда на Т.Стан - отстой...","contra":"Много недоразумений в работе магазина. Может это только у меня... Не повезло...\nИ потом... - ГДЕ ПАРКОВКАааааааа????????????? Я задолбался платить за 10 мин. стоянки по 100 р.","type":0,"delivery":2,"deliveredBy":null,"orderId":null,"votes":{"agree":17,"reject":0,"total":17,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":3,"value":4,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":3,"title":"Общение","factorType":0,"count":1,"factorStatistic":null}]},"100307820":{"entity":"review","id":"100307820","isCpa":false,"recommend":false,"shopId":52410,"userId":4623168,"anonymous":0,"created":1579440102000,"averageGrade":2,"comment":null,"pro":null,"contra":"продают то что реально у них нет.","type":0,"delivery":0,"deliveredBy":null,"orderId":null,"votes":{"agree":38,"reject":0,"total":38,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":0,"value":4,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":2,"title":"Общение","factorType":0,"count":1,"factorStatistic":null}]},"102164260":{"entity":"review","id":"102164260","isCpa":false,"recommend":false,"shopId":52410,"userId":426631143,"anonymous":0,"created":1582970802000,"averageGrade":2,"comment":"В начале декабря сдавал товар по гарантии, в январе вышли сроки ремонта, 25.01.20 написал заявление о возврате средств. Сейчас уже март на носу, деньги так и не поступили. По телефону в бухгалтерию дозвониться невозможно. ","pro":"Больше 10 лет покупал в этом магазин. Удобное для меня расположение.","contra":"Не возвращают деньги за бракованный товар. 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