Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине Galaxy Store

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Антон Ш.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Заказ сформировали быстро.
Недостатки:
Очень плохая служба доставки, 2 дня потерянного времени! Курьеры неадекватные.
2 года назад, Санкт-Петербург
Комментарий 150614604
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день, Антон. Просим сообщить номер вашего заказа 4-***-*****. Мы разберемся в ситуации и вернемся к вам с обратной связью.
Добрый день, Антон. Просим сообщить номер вашего заказа 4-***-*****. Мы разберемся в ситуации и вернемся к вам с обратной связью.
Ольга Н.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Их нет
Недостатки:
Отвратительный магазин !Телевизор был оплачен по 100% предоплате , Доставка была назначена на 4 марта с 10-22 часов . Я весь день просидела дома в ожидании , в итоге товар так и не был доставлен . Со мной даже никто не связался. В итоге я им звонила раз 20 и никто не смог дать мне ответ где мой товар и когда его доставят , номер телефона курьера тоже они не знают . До транспортной компании с которой они Яковы работают не дозвониться - так как номер не существует . Не закалывайте у них никогда и ничего если не хотите трепать себе нервы
2 года назад, Санкт-Петербург
Комментарий 150614580
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день, Ольга. Приносим свои извинения за то, что доставка вашего заказа произошла несвоевременно. Мы обязательно разберем данную ситуацию и приложим все силы, чтобы впредь подобное не повторилось. Денежные средства, оплаченные за доставку заказа, возвращены на ваш расчетный счет. Надеемся, что данная ситуация не повлияет на ваше решение совершать дальнейшие покупки в сети наших магазинов.
Добрый день, Ольга. Приносим свои извинения за то, что доставка вашего заказа произошла несвоевременно. Мы обязательно разберем данную ситуацию и приложим все силы, чтобы впредь подобное не повторилось. Денежные средства, оплаченные за доставку заказа, возвращены на ваш расчетный счет. Надеемся, что данная ситуация не повлияет на ваше решение совершать дальнейшие покупки в сети наших магазинов.
Станислав Ф.
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
быстрота
Комментарий:
хороший сервис
2 года назад, Санкт-Петербург
МСЧ М.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: покупка в магазине
Достоинства:
Быстрота оформления заказа. Товар получен в магазине в Мега Химки в день заказа.
Недостатки:
Указанная программ Трейд-Ин как указана на сайте не распространилась, получается недостоверная информация на сайте на покупаемый телефон.
Комментарий:
На все вопросы получил ответ по телефону. ВЫдали заказ. сообщили что программа трейд-ин при покупке телефон не действует
2 года назад, Москва
Татьяна
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: покупка в магазине
Достоинства:
Умнички. Особенно сейчас. Дали возможность забронировать. В отличие от многих других.
Недостатки:
их просто нет
Комментарий:
Супер. И все.
2 года назад, Москва
Сергей Б.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Всё четко , без каких-либо проблем.
Недостатки:
К сожалению, бонусные баллы теперь не начисляются, а начисленными пользоваться нельзя
2 года назад, Санкт-Петербург
Kirill
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Недостатки:
20 мин ждал выдачу товара
2 года назад, Москва
Комментарий 150614551
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день, Кирилл. Уточните, пожалуйста, номер вашего заказа 4-***-*****. Мы разберемся в ситуации и вернемся к вам с комментариями.
Добрый день, Кирилл. Уточните, пожалуйста, номер вашего заказа 4-***-*****. Мы разберемся в ситуации и вернемся к вам с комментариями.
Игорь С.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Сервис самого магазина на высоте.
Недостатки:
Доставка ужасная. Магазин согласовал заказ на пятницу с 18 до 20. В 15 звонит курьер и говорит, что может привезти через 40 минут, а позже не вариант. Прошу в таком случае сменить адрес - порядка километра, так как я, был на, работе. В ответ было сказано, что это уже не его зона, заказов много. Поэтому, если я не соглашаюсь - то привезут может завтра, может через несколько дней. Причём если соглашаюсь - должен ждать на улице возле дома. Мчусь с работы домой к назначенному времени. Курьера нет. Жду 15 минут. Звонок курьера - я с другой стороны дома. Идите ко мне. В итоге он пешком принёс заказ. Недовольный и торопящийся. Рекомендую сменить транспортную компанию, у которой явно не хватает курьеров.
2 года назад, Москва
Владимир С.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: покупка в магазине
Достоинства:
Оперативность
Недостатки:
Не обнаружил
Комментарий:
Все достойно обьяснили и показали
2 года назад, Москва
Alexander Redkin
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Удобный сайт, удобная оплата
Недостатки:
Купил телефон Samsung S21 в интернет магазине по предоплате с самовывозом. При самовывозе выдали вскрытую коробку и сказали что она последняя. На просьбу возврата сказали приезжайте завтра. В итоге у меня ни телефона, ни денег и лишь ксерокопия претензии. В колл центре ничего не знают, только могут передать запрос старшим. По телеграмму могут лишь сделать запрос в магазин и потом бесконечное ожидание. Ужасное отношение к клиентам.
2 года назад, Москва
Комментарий 150535082
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день, Александр. Приносим свои извинения за длительное решение вашего вопроса. Мы обязательно разберем данную ситуацию с сотрудниками, чтобы впредь подобное не повторилось. Денежные средства возвращены в ваш банк-эмитент. Надеемся, что данная ситуация не повлияет на ваше решение совершать дальнейшие покупки в сети наших магазинов.
Добрый день, Александр. Приносим свои извинения за длительное решение вашего вопроса. Мы обязательно разберем данную ситуацию с сотрудниками, чтобы впредь подобное не повторилось. Денежные средства возвращены в ваш банк-эмитент. Надеемся, что данная ситуация не повлияет на ваше решение совершать дальнейшие покупки в сети наших магазинов.
Комментарий 150549027
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день, Александр. Мы уточнили информацию по вашему обращению, вам был произведен возврат денежных свредств.
Добрый день, Александр. Мы уточнили информацию по вашему обращению, вам был произведен возврат денежных свредств.
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