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Отзывы о магазине General Family

меньше месяца на Яндекс Маркете

Недобросовестный магазин

Мы не сотрудничаем с ним с 12 сентября 2021 г.

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Отзывы

Сортировать:

по дате по оценке по полезности

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Имя скрыто

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Ужасный магазин

Достоинства:: -

Недостатки:: хамки в колл центре товар вообще не получила

Комментарий:: УЖАСНОЕ ОБСЛУЖИВАНИЕ КОЛЛ ЦЕНТРА заказала вчера наполнитель, удалось оплатить только утром. было написано, что свяжутся в течении полу часа. звонка не последовало. звоню сама. в итоге телефон "не обслуживается" три раза..потом все таки дозвонилась после 5ти минут прослушивания музыки. и мне сразу. "а вам, что письмо не пришло, что товара нет в наличии? посмотрите в спаме. возврат средств придет в течении 7 рабочих дней. до свидания, я не могу больше с вами разговаривать тк много звонков" интересненько, а если бы я сама не позвонила, то что? ждала бы "пол часа" сто лет? не удивительно, что отзывы ужасные. не советую. информация на сайте не достоверная, в колл центре хамки. ну или мне просто не повезло а теперь на сайте наполнителя(товар который я хотела) вообще нет..никакого.

Изменить2 года назад, Санкт-Петербург

Комментарий 150695129

General Family

2 года назад

Здравствуйте, По вашему заказу товар закончился. В виду сегодняшней ситуации это действительно случается, так как раскупают все очень быстро. Вам было отправлено уведомление на почту об отмене заказа. Возврат денежных средств в этом случае осуществляется в рамках закона о защите прав потребителей. Приносим извинения за доставленные неудобства. С уважением, Администрация general-Family.ru

Наталья Крылова

Способ покупки: самовывоз

Достоинства:: Похоже, что мошенники

Недостатки:: Потеряла бдительность и заказала две баночки крема для волос go2b, которого не было больше нигде. Сделала предоплату. И только спустя сутки догадалась позвонить по указанному в письме номеру. Номер не обслуживается. МОШЕННИКИ. 1244 рубля подарено плохим людям.

Комментарий:: Такие ИМ бросают тень на всех остальных продавцов в интернете. Из-за них малый бизнес в России никогда не станет прибыльным.

2 года назад, Москва

Комментарий 150792918

Наталья Крылова

2 года назад

General Family, спасибо за то, что не оправдали мои самые наихудшие ожидания и вернули деньги. Надеюсь, вам удастся отладить безупречную торговлю и взаимодействие с покупателями. Удачной торговли!

Комментарий 150799654

General Family

2 года назад

Здравствуйте, Наталья. Спасибо за пожелания. Еще раз приносим извинения за ожидание. Мы обязательно улучшим наш сервис. Всего Вам наилучшего. С уважением, Администрация General-Family.ru

Екатерина Соколова

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Ужасный магазин

Способ покупки: самовывоз

Недостатки:: магазин - лохотрон, телефон не активен, на почту не отвечают.

Комментарий:: заказ оплачен, товар не получен. возврата денег нет.

2 года назад, Москва

Комментарий 150700434

General Family

2 года назад

Здравствуйте, Екатерина. На данный момент наблюдается большая загрузка колцентра, поэтому время ожидания ответа увеличено. Мы пытаемся стабилизировать ситуацию. При этом каждый покупатель получает уведомления на почту о состоянии его заказа, проверьте письма, возможно конкретно у Вас оно могло попасть в спам. Но уведомления отправляются. Если Вы хотите отменить заказ, пишите на почту, от Вас необходимо заявление на возврат денежных средств, которое можно скачать у нас сайте https://general-family.ru/return/, они будут возвращены Вам в законные сроки. Приносим извинения за доставленные неудобства. С уважением, Администрация General-Family.ru

Анна Львовна

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: доставка

Достоинства:: Сайт удобный и информативный.

Комментарий:: Простая вещь, пломбиратор, а попробуй найди и купи сразу. Но добрые люди подкинули адресок этого магазина. А тут пожалуйста покупай этот пломбиратор и не простой а усиленный даже. И стоит копейки. Доставили тоже быстро. Респект. А какие у них подарочные наборы шикарные - буду иметь ввиду тоже.

2 года назад, Москва

Вероника Кожевникова

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: доставка

Достоинства:: Заказывали измельчитель ТермМикс. Благодарим за хорошее обслуживание и помощь. Консультанты грамотные и приятные. Оперативная и надежная доставка.

2 года назад, Москва

Екатерина Порогова

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: доставка

Достоинства:: Недавно заказывали в этом магазине Чемодан Р1930. Вот теперь и могу сказать то, что мне магазин очень даже понравился. Здесь все адекватно по расценкам. Ещё хочется сказать спасибо за быструю доставку. Все очень хорошо.

2 года назад, Москва

Виталий Никитин

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: доставка

Достоинства:: Приятный коллектив

Недостатки:: Нету

Комментарий:: Добрый день. Как-то заказывал в этом магазине себе новогоднюю ель. Хочу отметить, что доставка была быстрая и качественная. Ель пришла без малейшего повреждения. А сама доставка заняла по времени буквально около суток с момента заказа. Покупкой доволен.

2 года назад, Москва

Тамара Солонникова

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: доставка

Достоинства:: Купила вазу для меда Улей с пчелкой BOXES в подарок маме. Легко выбирать товар - есть полное описание и все технические характеристики. Быстрая доставка в удобное для меня время. Высокое качество вазы порадовало. Оплатила наличными курьеру после доставки и проверки.

2 года назад, Москва

Елена Корягина

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: доставка

Достоинства:: Заказывала карнавальную маску «Дракон», цвет золотой. Заказ пришел через день, всё отличного качества и по размеру, при выборе размера руководствовалась отзывами покупателей, ставлю отлично .

2 года назад, Москва

Мария Смирнова

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: доставка

Достоинства:: Отличное качество

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Комментарий:: Купил набор инструментов. Хороший ящик для инструментов для дома. Я уже пробовал некоторые на работе. Доставка в течение трех дней

2 года назад, Москва

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