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ЯндексЯндекс
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Отзывы о магазине Глобус

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Castenrika
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
обычный магазин с неудобным сайтом
Недостатки:
Часто бывает очень долгая доставка. но самое неприятное, что ты узнаешь об этом только на этапе оформления заказа, т.е. клиент должен потратить кучу времени, собрать корзину, а на последнем этапе сюрприз - доставка через два дня. почему бы не сделать видимость интервалов доставки перед сбором корзины, как у большинства магазинов? Но нет, говорят это слишком трудно для глобуса. И как следствие - половина товаров закончилась (никак не заменяют), половина скидок тоже уже не работают. Зачем мне такая доставка, после которой надо идти в магазин и докупать не привезенные позиции, которые к слову, просто выкидываются из заказа и посмотреть что там было невозможно.
2 года назад, Москва
Комментарий 150682066
Официальный представитель магазина
Ответ официального представителя магазина
Екатерина, добрый день! Благодарим Вас за отзыв. Нам очень жаль, что Вы столкнулись с такими сложностям, приносим свои извинения. Данный вопрос был решен в рамках обращения №ТСС0126622. С уважением, команда «Глобус»
Екатерина, добрый день! Благодарим Вас за отзыв. Нам очень жаль, что Вы столкнулись с такими сложностям, приносим свои извинения. Данный вопрос был решен в рамках обращения №ТСС0126622. С уважением, команда «Глобус»
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
Широкий Ассортимент, включая СОбственное производство, доставка по всей Москве, доброжелательный персонал, удобное расположение пунктов самовывоза по дороге домой заехал и забрал, не тратя время на покупки.
Изменить2 года назад, Москва
Комментарий 150473833
Официальный представитель магазина
Ответ официального представителя магазина
Уважаемый покупатель, добрый день! Благодарим Вас за положительный отзыв. Будем рады видеть Вас в нашем интернет-магазине. С уважением, команда «Глобус»
Уважаемый покупатель, добрый день! Благодарим Вас за положительный отзыв. Будем рады видеть Вас в нашем интернет-магазине. С уважением, команда «Глобус»
АК
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
В большинствстве своём все повседневные товары есть в наличии. Предлагаемые замены товаров подходят. Курьер бывают опаздывают, но через приложение Яндекс.Go всегда знаешь их статус. Можно позвонить и уточнить время прибытия Если оформлять заказ с утра курьером ,то в этот же день вечером могут привезти. Если оформлять вечером самовывоз, то с 9 утра можно забрать.
Недостатки:
На 40 товаров обычно 1-2 замены.
Комментарий:
Забираю заказы как самовывозом, так и заказываю доставкой. На самовывозе всегда приятные люди, которые помогут и в машину погрузить и на терминале быстро оформляют оплату и возвраты. При курьерской доставке - бывает по разному. Но всегда приносят прямо к порогу квартиры или можно попросить занести заказ в прихожую.
2 года назад, Москва
Комментарий 150473827
Официальный представитель магазина
Ответ официального представителя магазина
Уважаемый покупатель, добрый день! Благодарим Вас за положительную оценку. Будем рады видеть Вас в нашем интернет-магазине. С уважением, команда «Глобус»
Уважаемый покупатель, добрый день! Благодарим Вас за положительную оценку. Будем рады видеть Вас в нашем интернет-магазине. С уважением, команда «Глобус»
И.С.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
В доставке доступно много товаров собственного производства, особенно радует ассортимент свежего мяса и рыбы.
Недостатки:
Количество пакетов часто намного больше, чем я бы использовала сама, не всегда замены идеально подходят
2 года назад, Москва
Комментарий 150473808
Официальный представитель магазина
Ответ официального представителя магазина
Уважаемый покупатель, добрый день! Благодарим Вас за положительную оценку. В интернет-магазине существуют определенные процессы комплектации и регламент, которого мы придерживаемся. Очень важно соблюдение норм товарного соседства продуктов питания по СанПин. Мы также работаем над вопросом уменьшения количества используемых при комплектации пакетов. Если товары, предложенные на замену, Вам не подходят, Вы всегда можете отказаться от заменённых товаров при получении и итоговая сумма заказа будет автоматически пересчитана. Будем рады видеть Вас в нашем интернет-магазине. С уважением, команда «Глобус»
Уважаемый покупатель, добрый день! Благодарим Вас за положительную оценку. В интернет-магазине существуют определенные процессы комплектации и регламент, которого мы придерживаемся. Очень важно соблюдение норм товарного соседства продуктов питания по СанПин. Мы также работаем над вопросом уменьшения количества используемых при комплектации пакетов. Если товары, предложенные на замену, Вам не подходят, Вы всегда можете отказаться от заменённых товаров при получении и итоговая сумма заказа будет автоматически пересчитана. Будем рады видеть Вас в нашем интернет-магазине. С уважением, команда «Глобус»
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Широкий ассортимент, привезли в срок. Вежливый курьер
Изменить2 года назад, Электросталь
Комментарий 150473921
Официальный представитель магазина
Ответ официального представителя магазина
Уважаемый покупатель, добрый день! Благодарим Вас за положительную оценку. Будем рады видеть Вас в нашем интернет-магазине. С уважением, команда «Глобус»
Уважаемый покупатель, добрый день! Благодарим Вас за положительную оценку. Будем рады видеть Вас в нашем интернет-магазине. С уважением, команда «Глобус»
Елена -
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Глобус Щелково - хороший большой магазин с уникальным для этого района ассортиментом продуктов, особенно мяса и рыбы.
Недостатки:
Здравствуйте! Хочу предъявить претензию по заказу . Заказ № 6302217, был оформлен 25.12.20 в 12:33. Доставку назначили в тот же день на период 20:00 - 21:00. В 20:53 позвонил сборщик и сообщил, что только приступает к сборке заказа, и, следовательно, заказ будет у нас не ранее, чем через 1,5 часа. А возможно, и позднее. Нас это не устроило, и мы попросили перенести доставку на следующий день. Сборщик сказал, что тогда не будет собирать заказ и его соберут завтра в обед перед доставкой. Сегодня, 26.12.20 доставку назначили на период с 16:30 до 17:30. До сих пор (17:30) доставки не было и с нами никто не связался. Считаю это возмутительным, типичный "бизнес по-русски".
2 года назад, Щёлково
Комментарий 150473750
Официальный представитель магазина
Ответ официального представителя магазина
Елена, добрый день! Благодарим Вас за отзыв. Если верно Вас поняли, заказ оформляли через компани партнёра iGooods. По договоренности с компанией-партнером iGooods решение всех вопросов, связанных с заказами, берет на себя компания iGooods. Пожалуйста, обратитесь в Службу поддержки по телефону 8(499)4300742 или направьте письменное обращение на адрес электронной почты help@igooods.ru. С уважением, команда «Глобус»
Елена, добрый день! Благодарим Вас за отзыв. Если верно Вас поняли, заказ оформляли через компани партнёра iGooods. По договоренности с компанией-партнером iGooods решение всех вопросов, связанных с заказами, берет на себя компания iGooods. Пожалуйста, обратитесь в Службу поддержки по телефону 8(499)4300742 или направьте письменное обращение на адрес электронной почты help@igooods.ru. С уважением, команда «Глобус»
татьяна тетерина
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Недостатки:
Качество торта Красный Бархат производство Арт торт и Полет производство ЗАО Даниловский отвратительное,в замен обещанных натуральных продуктов ,одни заменители,они просто невкусные и несвежие,хотя цена достаточно высокая! Не рекомендую !
2 года назад, Сергиев Посад
Комментарий 150473592
Официальный представитель магазина
Ответ официального представителя магазина
Татьяна, добрый день! Благодарим Вас за отзыв. Пожалуйста, обратитесь к нам, с более подробным описанием возникшей ситуации, через форму обратной связи на нашем сайте www.globus.ru или перейдя по ссылке https://www.globus.ru/service/feedback/, а также обратиться к нам можно через чаты в Telegram, WhatsApp, в мобильном приложении и на сайте интернет-магазина. С уважением, команда «Глобус»
Татьяна, добрый день! Благодарим Вас за отзыв. Пожалуйста, обратитесь к нам, с более подробным описанием возникшей ситуации, через форму обратной связи на нашем сайте www.globus.ru или перейдя по ссылке https://www.globus.ru/service/feedback/, а также обратиться к нам можно через чаты в Telegram, WhatsApp, в мобильном приложении и на сайте интернет-магазина. С уважением, команда «Глобус»
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Недостатки:
Привезли безобразный лук без шелухи, хотя в каталоге фигурирует как фермерский; и еще более безобразные помидоры с мягкими боками - то ли перезревшие, то ли подмороженные
Изменить2 года назад, Москва
Комментарий 150472870
Официальный представитель магазина
Ответ официального представителя магазина
Уважаемый покупатель, добрый день! Благодарим Вас за отзыв. Мы будем признательны, если Вы дадите нам возможность исправить Ваше впечатление о нашем сервисе и готовы предложить Вам обсудить сложившуюся ситуацию в личном диалоге по электронной почте. Если предложение Вас заинтересует, пожалуйста, обратитесь к нам, указав номера заказов и краткое описание, через форму обратной связи на нашем сайте www.globus.ru или перейдя по ссылке https://www.globus.ru/service/feedback/, а также обратиться к нам можно через чаты в Telegram, WhatsApp, в мобильном приложении и на сайте интернет-магазина. С уважением, команда «Глобус»
Уважаемый покупатель, добрый день! Благодарим Вас за отзыв. Мы будем признательны, если Вы дадите нам возможность исправить Ваше впечатление о нашем сервисе и готовы предложить Вам обсудить сложившуюся ситуацию в личном диалоге по электронной почте. Если предложение Вас заинтересует, пожалуйста, обратитесь к нам, указав номера заказов и краткое описание, через форму обратной связи на нашем сайте www.globus.ru или перейдя по ссылке https://www.globus.ru/service/feedback/, а также обратиться к нам можно через чаты в Telegram, WhatsApp, в мобильном приложении и на сайте интернет-магазина. С уважением, команда «Глобус»
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Все отлично, никаких нареканий
Недостатки:
Не выявлено
Комментарий:
Впервые сделал заказ в Глобус с доставкой: товар привезли в первую минуту предварительно указанного интервала; срок годности очень приличный; курьер поднял товар до двери. Все отлично, придраться не к чему. Рекомендую.
Изменить2 года назад, Москва
Комментарий 150472846
Официальный представитель магазина
Ответ официального представителя магазина
Уважаемый покупатель, добрый день! Благодарим Вас за положительную оценку. Будем рады видеть Вас в нашем интернет-магазине. С уважением, команда «Глобус»
Уважаемый покупатель, добрый день! Благодарим Вас за положительную оценку. Будем рады видеть Вас в нашем интернет-магазине. С уважением, команда «Глобус»
Светлана Велюга
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Недостатки:
доставка была 27.12.2021 с 20.00 до 22.00 Привезли в 0.45.....и самых дорогих позиций, курицы и рыбы не было...Не советую доставку
2 года назад, Москва
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