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ЯндексЯндекс
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Отзывы о магазине Глобус

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Сергей Лавриков
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Удобно, бывают хорошие скидки.
Комментарий:
Знакомство с Глобусом началось с накладки. Я при больших заказах в продуктовых сетях не пересчитываю при курьере все товары. Как-то раньше ни разу не обманули. Ну и вот прилетело. Привезли заказ, взял спокойно, дома пакеты пораскрывал - не хватает одной коробки пельменей. На сайте в обратную связь обрисовал ситуацию – не с требованием что-то вернуть, т.к. реально не проверил при курьере, а хотя бы чтоб магазин проверил, кто у них косячит – сборщик или курьер. Обращение рассматривали неделю, сообщили, что сборщик виноват, дали промокод на сумму чуть большую, чем недоставленный товар. Как известно, не ошибается тот, кто ничего не делает, а вот признать и исправить свою ошибку – дорогого стоит. Так что с Глобусом можно иметь дело.
2 года назад, Москва
Комментарий 150474123
Логотип Глобус
Глобус
Ответ официального представителя магазина
Сергей, добрый день! Благодарим Вас за положительную оценку. Мы всегда готовы к обратной связи от наших Клиентов и стараемся решать возникающие сложности. Будем рады видеть Вас в нашем интернет-магазине. С уважением, команда «Глобус»
Сергей, добрый день! Благодарим Вас за положительную оценку. Мы всегда готовы к обратной связи от наших Клиентов и стараемся решать возникающие сложности. Будем рады видеть Вас в нашем интернет-магазине. С уважением, команда «Глобус»
Антон Ратников
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Доставка вовремя, большой выбор товаров
Недостатки:
Овощи и фрукты в интернет- магазине брать не советую, перед доставкой не проверяют качество товара. Картофель в сетке, к примеру, в последнем заказе привезли зеленым(ни одна картофелина не была нормальной), такое впечатление, что подсовывают списанный товар.
2 года назад, Москва
Комментарий 150093869
Логотип Глобус
Глобус
Ответ официального представителя магазина
Антон, добрый день! Благодарим Вас за отзыв. Приносим извинения за качество доставленного картофеля. Вернёмся к Вам с комментариями в письме на электронную почту, которую указывали при оформлении заказа. С уважением, команда «Глобус»
Антон, добрый день! Благодарим Вас за отзыв. Приносим извинения за качество доставленного картофеля. Вернёмся к Вам с комментариями в письме на электронную почту, которую указывали при оформлении заказа. С уважением, команда «Глобус»
Мара Д.
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Хороший ассортимент
Недостатки:
Дорогой магазин
2 года назад, Москва
Комментарий 150094253
Логотип Глобус
Глобус
Ответ официального представителя магазина
Марина, добрый день! Благодарим Вас за отзыв. Мы ежедневно проводим мониторинг цен с конкурентами, предлагаем доступный ассортимент в любой ценовой категории, от социального товара до товаров премиум класса. Также в нашем интернет-магазине огромное количество акционных товаров со скидкой от 20 до 60%. Надеемся, что Вы сможете найти нужный Вам товар по доступной цене. С уважением, команда «Глобус»
Марина, добрый день! Благодарим Вас за отзыв. Мы ежедневно проводим мониторинг цен с конкурентами, предлагаем доступный ассортимент в любой ценовой категории, от социального товара до товаров премиум класса. Также в нашем интернет-магазине огромное количество акционных товаров со скидкой от 20 до 60%. Надеемся, что Вы сможете найти нужный Вам товар по доступной цене. С уважением, команда «Глобус»
Jerzy R.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
НЕПЛОХОЙ ассортимент и качество товаров.
Недостатки:
Вкус некоторых продуктов.
Комментарий:
Доставка вся дорогая, бесплатно только с 6000...
2 года назад, Москва
Комментарий 150094084
Логотип Глобус
Глобус
Ответ официального представителя магазина
Уважаемый покупатель, добрый день! Благодарим Вас за отзыв. Если у Вас есть конкретные комментарии по вкусовым качествам товаров, реализуемых в нашем гипермаркете, Вы можете выслать нам информацию в форму обратной связи на нашем сайте www.globus.ru или перейдя по ссылке https://www.globus.ru/service/feedback/ Мы стараемся обеспечивать оптимальное соотношение цены и качества услуг, поэтому выбираем перевозчика, отвечающего многим важным критериям, чтобы предложить Вам как доступный, так и качественный сервис. Также мы регулярно проводим мониторинг цен на услуги перевозки и при возможности снижаем цены. Мы планируем регулярно проводить акции по снижению стоимости доставки. За акциями Вы можете следить на нашем сайте. С уважением, команда «Глобус»
Уважаемый покупатель, добрый день! Благодарим Вас за отзыв. Если у Вас есть конкретные комментарии по вкусовым качествам товаров, реализуемых в нашем гипермаркете, Вы можете выслать нам информацию в форму обратной связи на нашем сайте www.globus.ru или перейдя по ссылке https://www.globus.ru/service/feedback/ Мы стараемся обеспечивать оптимальное соотношение цены и качества услуг, поэтому выбираем перевозчика, отвечающего многим важным критериям, чтобы предложить Вам как доступный, так и качественный сервис. Также мы регулярно проводим мониторинг цен на услуги перевозки и при возможности снижаем цены. Мы планируем регулярно проводить акции по снижению стоимости доставки. За акциями Вы можете следить на нашем сайте. С уважением, команда «Глобус»
Ольга
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Достоинства:
Чистый, большой ассортимент, многофункциональный гипермаркет, посещаем стабильно раз в неделю уже на протяжение 3-х лет
Недостатки:
Цены растут еженедельно, хорошие продукты часто выводят из ассортимента
2 года назад, Москва
Комментарий 150100923
Логотип Глобус
Глобус
Ответ официального представителя магазина
Ольга, добрый день! Благодарим Вас за отзыв. Мы ежедневно проводим мониторинг цен с конкурентами, предлагаем доступный ассортимент в любой ценовой категории, от социального товара до товаров премиум класса. Также в нашем гипермаркете огромное количество акционных товаров со скидкой от 20 до 60%. Надеемся, что Вы сможете найти нужный Вам товар по доступной цене. С уважением, команда «Глобус»
Ольга, добрый день! Благодарим Вас за отзыв. Мы ежедневно проводим мониторинг цен с конкурентами, предлагаем доступный ассортимент в любой ценовой категории, от социального товара до товаров премиум класса. Также в нашем гипермаркете огромное количество акционных товаров со скидкой от 20 до 60%. Надеемся, что Вы сможете найти нужный Вам товар по доступной цене. С уважением, команда «Глобус»
Людмила Хаспекова
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
отличная доставка
Недостатки:
В других инт.-магазинах напоминают о бесплатной доставке (до бесплатной доставке вам осталось ....) Мой заказ был ок.5900р за 149р. То же касается промокода.Мне 85 ,таких со склерозом много.Ситуация подрывает уважение к магазину.
Комментарий:
Спасибо за звонок службы поддержки.Отличный разговор.Все работает безупречно.
2 года назад, Москва
Комментарий 150094048
Логотип Глобус
Глобус
Ответ официального представителя магазина
Людмила, добрый день! Благодарим Вас за отзыв. В процессе оптимизации сайта интернет-магазина обязательно рассмотрим возможность добавления функционала с напоминанием о сумме заказа для бесплатной доставки. Рады, что служба поддержки Вам помогла. Ждём Вас в нашем гипермаркете. С уважением, команда «Глобус»
Людмила, добрый день! Благодарим Вас за отзыв. В процессе оптимизации сайта интернет-магазина обязательно рассмотрим возможность добавления функционала с напоминанием о сумме заказа для бесплатной доставки. Рады, что служба поддержки Вам помогла. Ждём Вас в нашем гипермаркете. С уважением, команда «Глобус»
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Большой выбор товаров на любой кошелек,продукты более свежие,чем в других магазинах
Недостатки:
Неоправдано мало продуктов выкладывают в ассортименте магазина онлай,сталкивалась с невозможностью купить молодую капусту ,смогла купить только в третьем заказе,и то помог сборщик,спасибо ему сжалился.
Изменить2 года назад, Москва
Комментарий 150094288
Логотип Глобус
Глобус
Ответ официального представителя магазина
Уважаемый покупатель, добрый день! Благодарим Вас за отзыв. Ассортимент интернет-магазина постоянно расширяется. Пожелания по расширению ассортимента Вы всегда можете направить в форму обратной связи на нашем сайте www.globus.ru или перейдя по ссылке https://www.globus.ru/service/feedback/ С уважением, команда «Глобус»
Уважаемый покупатель, добрый день! Благодарим Вас за отзыв. Ассортимент интернет-магазина постоянно расширяется. Пожелания по расширению ассортимента Вы всегда можете направить в форму обратной связи на нашем сайте www.globus.ru или перейдя по ссылке https://www.globus.ru/service/feedback/ С уважением, команда «Глобус»
Fimuch
6
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
ассортимент
Недостатки:
цены, интернет магазин
Комментарий:
обычно в глобус езжу сам, нравится ассортимент продуктов, свой мясной цех и кафе. но вот случилось что мне для кулинарных двухнедельных курсов нужно было много продуктов а машина была в ремонте, и я сделал заказ онлайн. Перепроверять заказ в корзине из сотни позиций возможности не было и я оформил заказ. каково же было мое разочарование, когда уже в момент прохождения мастер класса я стал постоянно сталкиваться с тем что чего то не хватает, оказалось что при заказе те товары что не было в наличии глобус почему то показывал и предлагал мне купить но в корзину не добавлял т.к. их не было, при этом никак не уведомляя... Это очень сильно испортило мое впечатление о магазине.
2 года назад, Москва
Комментарий 105934936
Глобус, какова цель обсуждения? я уже общался с поддержкой, там мне уже подтвердили что товары которые заказать нельзя действительно показываются и нажать на заказать возможно, и что в корзине они не покажутся и это надо глазками отслеживать.
Глобус, какова цель обсуждения? я уже общался с поддержкой, там мне уже подтвердили что товары которые заказать нельзя действительно показываются и нажать на заказать возможно, и что в корзине они не покажутся и это надо глазками отслеживать.
Комментарий 150527174
Логотип Глобус
Глобус
Ответ официального представителя магазина
Уважаемый Клиент, добрый день! Благодарим Вас за обратную связь. На сколько мы поняли, вопрос был решен с оператором Контактного центра. С уважением, команда «Глобус»
Уважаемый Клиент, добрый день! Благодарим Вас за обратную связь. На сколько мы поняли, вопрос был решен с оператором Контактного центра. С уважением, команда «Глобус»
наталья фио
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: покупка в магазине
Достоинства:
Выбор, удобство оплаты
2 года назад, Балашиха
Комментарий 105926403
Логотип Глобус
Глобус
Ответ официального представителя магазина
Наталья, добрый день! Благодарим Вас за положительную оценку. Будем рады видеть Вас в нашем гипермаркете. С уважением, команда «Глобус»
Наталья, добрый день! Благодарим Вас за положительную оценку. Будем рады видеть Вас в нашем гипермаркете. С уважением, команда «Глобус»
Виктория
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Огромный ассортимент
Недостатки:
Цены на некоторые товары кусаются
2 года назад, Москва
Комментарий 105927803
Логотип Глобус
Глобус
Ответ официального представителя магазина
Виктория, добрый день! Благодарим Вас за отзыв. Чтобы предложить клиенту оптимальную цену, мы ежедневно проводим мониторинг цен с конкурентами, предлагаем доступный ассортимент в любой ценовой категории, от социального товара до товаров премиум класса. Надеемся, что Вы сможете найти нужный Вам товар по доступной цене. С уважением, команда «Глобус»
Виктория, добрый день! Благодарим Вас за отзыв. Чтобы предложить клиенту оптимальную цену, мы ежедневно проводим мониторинг цен с конкурентами, предлагаем доступный ассортимент в любой ценовой категории, от социального товара до товаров премиум класса. Надеемся, что Вы сможете найти нужный Вам товар по доступной цене. С уважением, команда «Глобус»
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Вперёд
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Но нет, говорят это слишком трудно для глобуса. И как следствие - половина товаров закончилась (никак не заменяют), половина скидок тоже уже не работают. Зачем мне такая доставка, после которой надо идти в магазин и докупать не привезенные позиции, которые к слову, просто выкидываются из заказа и посмотреть что там было невозможно.","type":0,"delivery":0,"deliveredBy":null,"orderId":" 1855 2622","votes":{"agree":7,"reject":1,"total":8},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":2,"value":4,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":1,"value":1,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":3,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null}]},"155143955":{"entity":"review","id":"155143955","isCpa":false,"recommend":false,"shopId":459316,"userId":1570992595,"anonymous":0,"created":1646929361564,"averageGrade":1,"comment":"Я очень недоволен, потерял целые сутки в надежде, что заказал масло для замены, оказалось-товар отменили! Значит магазину наплевать на покупателей, и интернет магазин - это не самостоятельный элемент, а зависит не от склада, а зависит от товара на прилавках! Так можно только продавать не популярные товары, для ее реализации!","pro":"В общем счете, ничего! Обратная связь есть у магазина, но она ничего не решает!","contra":"Нельзя принимать заказ в обработку не зная есть ли товар и хватит ли его на момент доставки, товары не резервируются и поставляются по факту наличия в магазинах! Причем ждешь обработки целые сутки и нельзя быть уверенным, что товар не закончится на момент доставки!","type":0,"delivery":0,"deliveredBy":null,"orderId":"18385186","votes":{"agree":13,"reject":6,"total":19},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":1,"value":1,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":4,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":1,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null}]},"156085208":{"entity":"review","id":"156085208","isCpa":false,"recommend":false,"shopId":459316,"anonymous":1,"created":1648900040113,"averageGrade":1,"comment":null,"pro":null,"contra":"Посетил все магазины глобус .Это помойка продукты не свежие ,покупателей обманывают ,торгуют просроком все что не продалось отдают на ресторан там все перерабатывают .не кому не посоветую этот гадюшник .Самые отстойные саларьево и косино","type":0,"delivery":2,"deliveredBy":null,"orderId":null,"votes":{"agree":9,"reject":13,"total":22},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":1,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":1,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":1,"value":1,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null}]}},"offerShowPlace":{},"promo":{},"aggregatePromo":{},"product":{},"vendor":{},"category":{}}}
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