Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине Ион

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Дмитрий Ревякин
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: покупка в магазине
Достоинства:
Купил на днях Huawei Mate 20. Телефон СУПЕР!!! Всё, что идёт в комплекте менять НЕ надо!!! Смарт ТОП!!!
Недостатки:
Ни одного бонуса к покупке. Брал в IONе.
Комментарий:
Не стоит сдирать плёнку и клеить стекло! Иначе родной "пузырь" начнёт его выдавливать. Получается "конфликт" родного бампера и стекла. Защитной плёнки хватит минимум на год, а резинового бампера и-то года на два! Слишком накручено приобретение аксессуаров.
5 лет назад, Москва
Sergey
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: покупка в магазине
Достоинства:
Их нет, от слова совсем
Недостатки:
Купил новую зу для яблока, кабель и адаптер 220, они не работали сразу с момента покупки, 20 минут разговора по телефону о том как вернуть пришли к тому, что нужна претензия на возврат и только в том магазине где покупал. Выбрал время отвез претензию, указал в ней что хочу расторгнуть договор, и согласно закону истребовал убытки от заключения этого договора. Сотрудники претензию приняли, но в офис не отправили в итоге 15 дней я им звонил чтобы узнать а каков же ответ, и спустя 30 дней мне сказали что ее нет, в итоге отправил им на электронку, та же история. В итоге пришлось звонить самому снова и узнавать ответ. И что же вы думаете? Верно, директор сети принял решение ее удовлетворить в части расторжения договора, и вернуть деньги за зарядку а вот требования по убыткам нет, мотив такой, что они не знали об этих требованиях заранее. То есть я делаю вывод что закон для них пустой звук, так как в законе "О защите прав потребителей" в 13, 18, 22 прописана их ответственность и обязанности и последствия, но по какой то причине они выполнять их хотят частично! Не смотря на то что там сказано, что обязаны по требованию потребителя. В общем далее планирую подавать в суд, жалобу в роспотреб уже написал. Вывод: не связываться! Не покупайте там даже сто рублевую ерунду! Может быстрей закроются.
Комментарий:
Мне показалось, что руководство магазина поощряет нарушения закона, для них это норма! Удивлен, что это шаражка еще не закрыта Роспотребнадзором!
5 лет назад, Москва
Диана
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: покупка в магазине
Достоинства:
Продавец все объяснил, рассказал про все акции, но ничего не навязывал.
5 лет назад, Раменское
Юлия Ч.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
-
Недостатки:
Нет никакой связи между колл-центром, принимающим заявки на резерв, и розничными магазинами. Хамское отношение к клиентам, игнорирование жалоб.
Комментарий:
В сентябре я позвонила в колл-центр компании по телефону 8 495 514-12-12 и попросила сотрудника выяснить, где можно приобрести телефон Xuawei P20 в синем цвете. Получила ответ, что это можно сделать в ТЦ Триумфальный. Попросила уточнить, точно ли там данная модель в наличии в этом цвете, получила подтверждение и попросила сделать для меня резерв, чтобы я сегодня подъехала. В 12:34 я получила СМС следующего содержания: "Ваш заказ 0004300523 готов к выдаче в магазине ТЦ Триумфальный. Срок резерва, дней: 3". Через пару часов я была на месте и от сотрудников магазина узнала, что никакой телефон меня не ждёт. Сотрудники магазина сказали, что виноваты сотрудники колл-центра. В 14:54 я позвонила в колл-центр, чтобы выяснить, где мой телефон. Оказалось, что магазин подтвердил мне резерв, хотя до этого уже сделали резерв на ДРУГОГО клиента, поэтому и нет телефона. И что виноваты во всём сотрудники магазина. В результате, я так понимаю, никто не виноват, а я потратила кучу своего времени в выходной день и ещё больше нервов, потому что телефон мне был нужен срочно. От сотрудников магазина узнала, что это не первый такой случай в их практике. И до кучи: девушка в колл-центре предложила прислать мою жалобу им на электронную почту zabota@i-on.ru, отказываясь соединять с руководством по телефону. Угадайте с трёх раз, мне кто-то ответил или перезвонил после этого письма? Есть ощущение, что письма на эту "заботу" отправляются прямиком в спам. В магазине мне очень старательно и назойливо пытались оформить карту ИОНа. Вы издеваетесь?
5 лет назад, Москва
Медведев П.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
доброжелательность и профессионализм
Недостатки:
не нашел
Комментарий:
Браво! всегда бы так же!
5 лет назад, Москва
Андрей Воронин
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: покупка в магазине
Достоинства:
Помнют покупателей особо не навязываться. Знают продаваемой товар. Рекамендую. Спасибо Фанису советаю.....
5 лет назад, Москва
Иван Медведев
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: покупка в магазине
Достоинства:
Всё понравилось. Как встретили. Как рассказали о товаре. Татьяне большое спасибо. Профессиональный подход к своей работе. Объясняет чётко, ясно, доходчиво.
5 лет назад, Кострома
Алексей Сапронов
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Профессионализм
Комментарий:
Всё здорово!!!!!
5 лет назад, Воскресенск
Альберт Т.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: покупка в магазине
Достоинства:
Все очень понравилось....
Недостатки:
Не увидел...
Комментарий:
Буду советовать друзьям....
5 лет назад, Домодедово
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: покупка в магазине
Достоинства:
Грамотные менеджеры. Покупали смартфон у Дмитрия. Понравилось, как работает этот ваш специалист! Спокойно, грамотно, вежливо и терпеливо.
Недостатки:
Маловато и тесновато помещение, клиентов вместе с нами в магазине было немало.
Комментарий:
Все остальное хорошо.
Изменить5 лет назад, Москва
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