Часто пользуюсь услугами данного магазина. Обычно, все было отлично, до этого раза.
Недостатки:
Заказывал цевье и ловер для ВПО-185. Все получил быстро. Один только вопрос - чтож вы, добрые люди, положили поцарапанный ловер, без фирменной упаковки, да еще и со следами грубой установки? Очень не красиво, мягко говоря...
Не с первого раза разобрался, где же именно должен забрать свой заказ: в пункте Озон, на двери которого есть данные о партнёрстве с я. Маркетом (хотя сотрудник утверждает обратное) или в постамате Я.Маркета, который по тому же адресу.
Оказывается, доставка покупки с Яндекс маркета была осуществлена в пункт выдачи Озон службой Боксберри.
Неочевидно , непрозрачно.
Добрый день. Мы сожалеем что вы столкнулись с данной ситуацией. Доставка осуществляется в любой удобный пункт выдачи который вы выбираете самостоятельно. Учитывая плоное сотрудничество всех служб доставки (СДЭК Боксберри , Яндекс доставка возможна в любой из них). В бланке заказа есть все данные по ПВЗ. Есть чат с продавцом, есть поддержка маркета. Всем этим можно пользоваться чтоб быстрее решить сложившиеся у вас трудности. Будем рады видеть вас в числе наших постоянных клиентов.
Добрый день. Мы сожалеем что вы столкнулись с данной ситуацией. Доставка осуществляется в любой удобный пункт выдачи который вы выбираете самостоятельно. Учитывая плоное сотрудничество всех служб доставки (СДЭК Боксберри , Яндекс доставка возможна в любой из них). В бланке заказа есть все данные по ПВЗ. Есть чат с продавцом, есть поддержка маркета. Всем этим можно пользоваться чтоб быстрее решить сложившиеся у вас трудности. Будем рады видеть вас в числе наших постоянных клиентов.
• Пункт выдачи трудно найти
• Не предупредили о переносе даты
Комментарий:
Мало того, что пункт выдачи почему-то оказался боксбери, а не яндексмаркет, так еще и добраться до него невозможно. Я была с детской коляской, пандус на входе слишком широкий, а внутри на большой лестнице его вообще не было! И лифта там тоже нет рабочего. Крайне неудачное место для пункта выдачи.
Добрый день. Мы сожалеем что вы столкнулись с данной ситуацией. ПВЗ оснащен кординатами и телефоном для удобства его поиска в случае затруднения. Предложений по ПВЗ величайше множество и всегда есть выбор. Доставка может осуществляться в ПВЗ Боксбери, СДЭК, Яндекс Маркет и другие. Всегда можно выбрать максимально подходящий к текущей ситуации. Онлайн чат с магазином позволяет с легкостью сделать правильный выбор, и исключить возможные неудобства.
Добрый день. Мы сожалеем что вы столкнулись с данной ситуацией. ПВЗ оснащен кординатами и телефоном для удобства его поиска в случае затруднения. Предложений по ПВЗ величайше множество и всегда есть выбор. Доставка может осуществляться в ПВЗ Боксбери, СДЭК, Яндекс Маркет и другие. Всегда можно выбрать максимально подходящий к текущей ситуации. Онлайн чат с магазином позволяет с легкостью сделать правильный выбор, и исключить возможные неудобства.
Заказ чере Яндекс Маркет. Упаковка СДЭК. Доставка Боксбери. Код на получение в переписке с поставщиком. Живу в Колпино где множество пунктов выдачи этих контор. Но доставка только в Санкт Петербург. Не ту страну назвали Гондурасом.
Здравствуйте.
Нам жаль, что вы остались не довольны покупкой.
Мы всегда стараемся предложить лучшие товары и сервис.
Мы проверили информацию и связались со службой доставки. И вот такие данные мы получили:
Статус
Доставлен
Трек-номер
123486Л (Боксберри)
Дата оформления
19.01.2023, 12:50
Фактическая дата доставки
21.01.2023
По вашей просьбе мы передали телефон, который вы указали, а не подменный номер Яндекс-Маркета.
Все данные о нахождении пункта и график его работы мы тоже вам предоставили.
Нам очень жаль, что вы получили свою покупку с опозданием.
Постараемся в следующий раз сделать все, чтобы вы остались от покупки довольны.
Здравствуйте.
Нам жаль, что вы остались не довольны покупкой.
Мы всегда стараемся предложить лучшие товары и сервис.
Мы проверили информацию и связались со службой доставки. И вот такие данные мы получили:
Статус
Доставлен
Трек-номер
123486Л (Боксберри)
Дата оформления
19.01.2023, 12:50
Фактическая дата доставки
21.01.2023
По вашей просьбе мы передали телефон, который вы указали, а не подменный номер Яндекс-Маркета.
Все данные о нахождении пункта и график его работы мы тоже вам предоставили.
Нам очень жаль, что вы получили свою покупку с опозданием.
Постараемся в следующий раз сделать все, чтобы вы остались от покупки довольны.
Михаил, спасибо за отзыв.
К сожалению проблема с кодами для получения старая уже, но до сих пор Маркетом не решенная. Мы на это повлиять никак не можем.
Видим в чате, что заказ был в пункте выдачи на день раньше оговоренного срока.
Будем рады видеть Вам в нашем магазине ishooter ru снова.
Михаил, спасибо за отзыв.
К сожалению проблема с кодами для получения старая уже, но до сих пор Маркетом не решенная. Мы на это повлиять никак не можем.
Видим в чате, что заказ был в пункте выдачи на день раньше оговоренного срока.
Будем рады видеть Вам в нашем магазине ishooter ru снова.
Читать дальше
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