Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине ISPLIT

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Настя Н.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Недостатки:
24.12.2020 Заказала в этом магазине ель, но она не подошла по размерам. 30.12.2020 сдала товар надлежащего качества обратно продавцу. Товар приняли, но деньги не вернули и сроков возврата не озвучивают. В соответствии с ст 26.1 п 4 Закона о Защите прав потребителя срок возврата денежных средств за товар надлежащего качества 10 дней. Но возвращать деньги никто не собирается. У них есть целый претензионный отдел, т.к. претензии -это для них привычное дело.
3 года назад, Дрожжино
Комментарий 104334231
Логотип ISPLIT
ISPLIT
Ответ официального представителя магазина
Добрый день! Денежные средства вернули Приносим извинения за доставленные неудобства!
Добрый день! Денежные средства вернули Приносим извинения за доставленные неудобства!
Andrey P.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Мне не известны, так как я заказ не получил
Недостатки:
Оставил заказ. Позвонил оператор согласовали дату доставки 30.12. Жду заказ 327849 весь день. Решил проверить статус. Оказывается он отменен. Звоню в магазин, звонок сбрасывается.
3 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Быстро доставили
Недостатки:
Не положили один товар, не предупредив. При попытке обменять один из товаров на другой цвет столкнулась с тем, что возврат и обмен только через форму на сайте и в речение 15 дней... дозвонилась с грехом пополам до магазина (трубку берет только отдел продаж), обещание прислать возможные варианты обмена (готова была даже с доплатой поменять лишь бы быстро) не выполнили, прислали стандартное письмо о том что заявка будет рассмотрена...
Изменить3 года назад, Москва
VMExpert
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Быстрый ответ и вежливое общение до оплаты заказа.
Недостатки:
Площадка за 60000 не простояла и пол года. Потрескалась и покрылась плесенью. На рекламацию ответа нет. Компания закрылась?
3 года назад, Москва
Сергей Бодров
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Получил гантели по заказу 324293. Упаковка была разорвана и в ржавчине. Сами гантели тоже все в ржавчине и пачкают руки. Ржавчину невозможно стереть с поверхности гантелей, т.к. она проступает изнутри. Гантели лежали в коробке вместе с ёлкой и в транспортной компании их не могли физически повредить в принципе, т.к. коробка из под елки не была повреждена, да и характер ржавчины не внешний, а внутренний. В возврате отказали. Не рекомендую тут покупать ничего, пришлют брак и потом не докажете ничего.
3 года назад, Москва
Д905540 5.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Предыдущие заказы были без проблем
Недостатки:
Не работают акции на сайте! Разводят людей!!
Комментарий:
В данном магазине покупала несколько товаров и все было без проблем. Планировала ещё купить детскую площадку на дачу для ребёнка. Но в другом магазине нашла цену дешевле. В данном магазине есть кнопочка «НАШЛИ ДЕШЕВЛЕ?» туда можно отправить ссылку на другой сайт(где дешевле) и можешь купить у них этот же товар, но по цене другого магазина. По факту это не работает! Мне перезвонили и предложили Максимум 3% от цены на их сайте, но она все равно дороже чем на другом!! Зачем тогда вводить в заблуждение и делать эту замечательную кнопочку, если по факту акция не работает? Просто разводят покупателя........ Вот так обманывают и теряют своих потенциальных покупателей!
3 года назад, Москва
Роман Б.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
ничего
Недостатки:
не доставили заказ, полная не разбериха
Комментарий:
Подтвердили нам доставку на 23 июня до 18-00, прождали почти весь день, никто не связался. В итоге при звонке в магазин сказали позвонить водителю, который при звонке ему сказал что машина сломалась еще утром и он эту информацию передал менеджерам. Далее опять позвонили в магазин для получения комментарию по данной ситуациия от менеджера, на что менеджер сказал что они не в курсе о том что машина сломана. В итоге заказ не получен.
3 года назад, Москва
Сергей М.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Менеджеры не работают, отдел рекламации... представлен интернет сайтом, все вопросы посылают на почту.. на сайт. Конкретная претензия собственно к привезенной "кровати"
Комментарий:
почему на яндексе такие отзывы.. посмотрите отзывы на отзовик.ру .. удивитесь, 1 бал там... Заказывали детскую кровать, привезли 2 детали от разных кроватей, имеем внешнюю раму одной кровати и раму ящиков другой кровати... предложили положить матрас на дырку, просим возврата заказа/денег. получаем посылы на сайт, ответы робота.
4 года назад, Москва
Карина
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
НИЧЕГО
Недостатки:
Дорогие будущие покупатели товаров, пожалуйста , читайте отзывы на магазины ! Я сделала большую ошибку , не почитав отзывы об этой конторке. Если Вам придёт товар с браком , некомплект или просто вам не понравится, то даже не мечтайте сделать возврат. Тут вам откажут без веской причины. Далее вас будут игнорировать. Кстати тут подобных отзывов море , эта контора видимо не боится потери репутации и судов. Очень обидно , что такой неклиентоориентированный магазин ещё существует. Я писала ген. Директору, направляла досудебную претензию, 0 внимания!!!!! На рекламацию ответили отказом. Проблему некомклекта беговой дорожки не решили . Я жду уже 2 недели.
Комментарий:
Остерегайтесь данного магазина, мы же не в лотерею играем, попадётся ли нам хороший товар. Товар обязан быть качественным и в полной комплектации! Буду подавать в суд ! Дорогой ЯНДЕКС МАРКЕТ я доверяю магазинам , которые торгуют через вашу площадку, и я никак не могла подумать , что вы держите тут магазин мошенников ! Если кому интересно можно подать коллективный иск на эту контору , связь karinachuhunyan2012@mail.ru
4 года назад, Одинцово
Александра Ц.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Гиря 12 кг за 1600 руб с доставкой в Пушкин - это очень дешево.
Недостатки:
Сделала заказ 3 апреля, обещали доставку 9-го. Звонила 9-го, сказали, что 10-го. С тех пор звоню каждый день, оказалось, транспортная компания не забрала заказ "по какой-то причине" и следующая доставка 16-го. Гиря нужна, конечно, на карантин, половина от которого уже прошла. Уже готова звонить начиная с 15-го, из самой компаний никаких оповещений или звонка ни разу не было. За 500 рублей доставки моей гире можно было вызвать такси...
Комментарий:
Не мучайте себя, заказывайте у клиентоориентированных магазинов, которым вы доверяете.
4 года назад, Санкт-Петербург
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Вперёд
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