Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине itm-market

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Николай В.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Всё хорошо упаковано, доставили быстро, на вид всё замечательно, но (далее в недостатках )
Недостатки:
якорь для болгарки Макита 9555 оказался неисправным. Обидно, что 620 руб. за якорь и 300 руб. пересылка выбросил на ветер, из бюджета пенсионера это заметно. Сразу же после вскрытия посылки было померяно сопротивление между соседними ламелями и оно оказалось разным. Чудо не произошло, болгарка не работает. Затевать споры и опять тратиться на пересыл, себе дороже, т.к. я живу в труднодоступном месте. Ранее делал заказ, всё было хорошо и я оставил свой хороший отзыв, а теперь оставили нехорошие воспоминания. Было еще желание сделать заказ, но теперь воздержусь.
Комментарий:
Магазин думаю неплохой, но со мною произошла вот такая нелепая оплошность. Думаю, что руководство магазина извлекут урок и будут ближе к покупателю.
2 года назад, Тверь
Комментарий 105876289
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день. Спасибо за внимание к нашему магазину. Здесь вы можете написать о самом магазине, как обработали ваш заказ, как прошло общение с магазином , с какими столкнулись трудностями и т.д. Отзыв о товаре можно оставить на карточке товара или на сайте производителя, это поможет другим покупателям сделать выбор, а также ответить специалистам на ваш вопрос или получить пояснения.
Добрый день. Спасибо за внимание к нашему магазину. Здесь вы можете написать о самом магазине, как обработали ваш заказ, как прошло общение с магазином , с какими столкнулись трудностями и т.д. Отзыв о товаре можно оставить на карточке товара или на сайте производителя, это поможет другим покупателям сделать выбор, а также ответить специалистам на ваш вопрос или получить пояснения.
Nelay A.
2
Отзыв не учитывается в рейтинге магазина
Недостатки:
Выписывали выключатель для шуруповерта, пришел неисправный.
2 года назад, Санкт-Петербург
Комментарий 105603186
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день. Спасибо за внимание к нашему магазину. Здесь вы можете написать о самом магазине, как обработали ваш заказ, как прошло общение с магазином , с какими столкнулись трудностями и т.д. Отзыв о товаре можно оставить на карточке товара или на сайте проиводителя, это поможет другим покупателям сделать выбор, а также ответить специалистам на ваш вопрос или получить пояснения.
Добрый день. Спасибо за внимание к нашему магазину. Здесь вы можете написать о самом магазине, как обработали ваш заказ, как прошло общение с магазином , с какими столкнулись трудностями и т.д. Отзыв о товаре можно оставить на карточке товара или на сайте проиводителя, это поможет другим покупателям сделать выбор, а также ответить специалистам на ваш вопрос или получить пояснения.
Валерия
1
Отзыв не учитывается в рейтинге магазина
Недостатки:
Магазин отменил заказ без согласования и оповещения
2 года назад, Москва
Комментарий 105470168
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день. Укажите номер заказа.
Добрый день. Укажите номер заказа.
Комментарий 105470257
Официальный представитель магазина
Ответ официального представителя магазина
Есть несколько причин отмены заказа: 1. Мы не могли с вами связаться, для подтверждения заказа 2. Если вы не оплатили заказ, если заказ по предоплате
Есть несколько причин отмены заказа: 1. Мы не могли с вами связаться, для подтверждения заказа 2. Если вы не оплатили заказ, если заказ по предоплате
Александр К.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Низкая цена, относительно конкурентов, информирование всех этапов состояния заказа.
Недостатки:
Оплатил заказ в четверг ночью, а поехал он только в понедельник.
2 года назад, Тольятти
Комментарий 105470323
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день. При оформлении заказа указаны приблизительные сроки доставки из расчета данных предоставленных курьерскими службами. И этот срок соблюдается ими не зависимо, когда они у нас забрали ваш заказ.
Добрый день. При оформлении заказа указаны приблизительные сроки доставки из расчета данных предоставленных курьерскими службами. И этот срок соблюдается ими не зависимо, когда они у нас забрали ваш заказ.
Ирина Шаронова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Недостатки:
Заказ так и не получили! Хорошо, что оплата при получении!!!!!
Комментарий:
Пришло сообщение от магазина о том, что заказ доставлен в пункт выдачи. Приехали забирать. Там говорят, что интернет-магазин отозвал заказ на возврат. Магазин перепирает вину на транспортную компанию. Вам не нужны клиенты????? Заказ так и не получили, да и не надо! Закажем в другом месте! Времени жалко!
3 года назад, Москва
Комментарий 105080772
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день. Не однократно предупреждаем и на сайте и при звонке, курьерские службы по Москве работают отвратительно,если хотите сберечь время и нервы, оформляйте доставку через Boxberry, покупатель получил свой заказ, но уже через Boxberry (пункт выдачи в 200 метрах от дома). Все плохие отзывы относятся только к курьерским службам по Москве , которых было поменяно не мало за 12 лет магазина и ни одна себя не оправдывает.
Добрый день. Не однократно предупреждаем и на сайте и при звонке, курьерские службы по Москве работают отвратительно,если хотите сберечь время и нервы, оформляйте доставку через Boxberry, покупатель получил свой заказ, но уже через Boxberry (пункт выдачи в 200 метрах от дома). Все плохие отзывы относятся только к курьерским службам по Москве , которых было поменяно не мало за 12 лет магазина и ни одна себя не оправдывает.
Михаил К.
2
Способ покупки: доставка
Отзыв не учитывается в рейтинге магазина
Достоинства:
Очень быстрая доставка через boxberry
Недостатки:
Спустя год по гарантийному обращению меня "послали" в официальное представительство Logitech, которого в России не существует. Цитирую "Ваш товар имеет гарантию от производителя, все вопросы после истечении 2 -ух недель к официальному представительству."
3 года назад, Москва
Комментарий 102187356
Официальный представитель магазина
Ответ официального представителя магазина
Спасибо за отзыв. В дальнейшем постараемся учесть Ваши пожелания.
Спасибо за отзыв. В дальнейшем постараемся учесть Ваши пожелания.
Комментарий 104815927
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день. Покупка совершалась в июле 2019 года, если производитель назначил пожизненную гарантия, то и должен соблюдать её, но ни как не магазин. Очень хороший производитель, который назначает пожизненную гарантию и не соблюдает её, а у вас магазин во всем виноват. Согласно вашему обращению "По переписке со службой поддержки Logitech случай признан гарантийным и они меня направили по месту покупки.", как они только по переписке сняли с себя ответственность, молодцы.
Добрый день. Покупка совершалась в июле 2019 года, если производитель назначил пожизненную гарантия, то и должен соблюдать её, но ни как не магазин. Очень хороший производитель, который назначает пожизненную гарантию и не соблюдает её, а у вас магазин во всем виноват. Согласно вашему обращению "По переписке со службой поддержки Logitech случай признан гарантийным и они меня направили по месту покупки.", как они только по переписке сняли с себя ответственность, молодцы.
Александр Серов
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Быстрая доставка в пункт выдачи в г. Щелково М.О.
Недостатки:
Желательно организовать оплату товаров с банковской карты дополнительно к наличным деньгам.
Комментарий:
Карту размещения пункта самовывоза сделать в более ткрупном масштабе и указать на ней близ лежащие ориентиры, например поликлинику №1.
3 года назад, Королёв
Комментарий 105470435
Официальный представитель магазина
Ответ официального представителя магазина
Изменения внесли, дополнили описание схемами и дополнительным описанием проезда
Изменения внесли, дополнили описание схемами и дополнительным описанием проезда
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
По качеству обслуживания сказать сложно, но менеджер по продажам, говорит прямо что не заинтересован в продажах. На руководство не переключает, говорит отправляйте на E-mail это может означать что в случаи не доставки, или возникновению споров, с требовать что либо с них будет не возможно
Недостатки:
Очень плохой сотрудник
Комментарий:
Реквизиты и место нахождения офиса или склада не указаны, это не вызывает доверия
Изменить3 года назад, Подольск
Комментарий 104663272
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день. Уточните, какой вопрос по заказу не смог решить менеджер, что потребовалась срочная связь с руководством. Реквизиты указаны в разделы "контакты". Пункты выдачи находятся по всей России. Опишите конкретно, с какой проблемой вам пришлось столкнуться.
Добрый день. Уточните, какой вопрос по заказу не смог решить менеджер, что потребовалась срочная связь с руководством. Реквизиты указаны в разделы "контакты". Пункты выдачи находятся по всей России. Опишите конкретно, с какой проблемой вам пришлось столкнуться.
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
расширить ассортимент (подшипники)
Изменить3 года назад, Москва
Комментарий 104647796
Официальный представитель магазина
Ответ официального представителя магазина
Спасибо за отзыв, уже сегодня должны появится некоторые позиции
Спасибо за отзыв, уже сегодня должны появится некоторые позиции
Виталя П.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Достоинства:
Товар отличный, пришел вовремя.
Недостатки:
Вышла небольшая путаница, с адресом доставки, в сопроводительных документах почему-то не указали фамилию а два раза имя, но спор по доставке решился телефонным звонком.
3 года назад, Воронеж
Комментарий 104648911
ITM122314
ITM122314
Комментарий 104679209
Официальный представитель магазина
Ответ официального представителя магазина
Да, действительно, при оформлении заказы вы не указали фамилию, но это не вызывает ни какой путаницы, т.к получение и отслеживание заказа происходит по трек номеру, который предоставляется сразу после отправки заказа
Да, действительно, при оформлении заказы вы не указали фамилию, но это не вызывает ни какой путаницы, т.к получение и отслеживание заказа происходит по трек номеру, который предоставляется сразу после отправки заказа
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