очень скудный ассортимент, неприятные хамистые операторы, нет своей доставки, цены повысили, а по карте друга процент не прибавили. Нет он-лайн оплаты
Комментарий:
В магазине СПб странные условия доставки диктуют операторы (некая Мария):" Покупатели должны и обязаны быть в назначенный промежуток времени! А если покупатель работает до 19.00, то выбирайте другой магазин! Мы вам не пицца!" На сайте в условиях доставки подобного не прописано.
Вежливое обращение, консультируют достоверно, быстрая отгрузка и доставка, оплата при получении (доставка была в Москву). Огромный ассортимент.
Недостатки:
Нет
Комментарий:
Моим котейкам срочно нужен был туалет закрытый, очень уж они любят покапаться в наполнителе и кругом были барханы (мы пользуемся комкующимся наполнителем). Искала закрытый туалет с системой просеивания. Стандартные размеры нам не подходят, котейки большие. И вдруг нашла! Туалет Savic reina sift xl. Но проблема в том, что мы живем в Москве и, к сожалению, ни в одном зоомагазине Москвы нет пока таких туалетов. Позвонила 21 января в "Иванко доставка". Ответили, что есть в наличии, сразу оформили заказ и даже дали скидку!:) Доставили товар нам уже 23 января! Я не знаю почему пишут негативные отзывы... Мне очень повезло! Спасибо огромное! Если котейкам понравится туалет, будем заказывать второй такой. Обращусь только в "Иванко".
Долго оформляют заказ, сделанный на сайте магазина
Не соответствие информации о доставке, на сайте одно, на деле другое, требуют 200руб. за доставку, Хотя на сайте написано, от 700р. она бесплатная
Комментарий:
Заказывать больше нет желания, и знакомые мои тоже больше не горят желанием
с вашего сайта-*Стоимость доставки
Доставка бесплатная при сумме заказа от 700 руб. для владельцев Скидки Друга и при сумме заказа от 1000 руб. для всех остальных покупателей.
При сумме заказа менее указанной, стоимость доставки составит 200 р.*
Заказ был на 2 с лишним тысячи, но в накладной, был пункт - за доставку 200р., вы сами себе противоречите!!!
И отредактируйте инфу по доставке на вашем сайте, и не вводите покупателей в заблуждение!
с вашего сайта-*Стоимость доставки
Доставка бесплатная при сумме заказа от 700 руб. для владельцев Скидки Друга и при сумме заказа от 1000 руб. для всех остальных покупателей.
При сумме заказа менее указанной, стоимость доставки составит 200 р.*
Заказ был на 2 с лишним тысячи, но в накладной, был пункт - за доставку 200р., вы сами себе противоречите!!!
И отредактируйте инфу по доставке на вашем сайте, и не вводите покупателей в заблуждение!
надеюсь выросшее качество работы магазина не ухудшится
5 лет назад, Санкт-Петербург
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