Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине JUST

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Надежда В.
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Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
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Способ покупки: доставка
Недостатки:
Перенесли время доставки уже оплаченного товара на неделю, при этом в личном кабинете на сайте заказ значился как выполненный. Писала операторам с просьбой исправить статус, обещали это исправить, но так и не было исправлено.
Комментарий:
Заказывать можно только если вам не важна скорость доставки.
3 года назад, Москва
Комментарий 103390165
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим Вас за отзыв. Для разбирательства в данной ситуации просим указать номер заказа, о котором идет речь. С уважением, интернет-магазин JUST.RU
Добрый день! Благодарим Вас за отзыв. Для разбирательства в данной ситуации просим указать номер заказа, о котором идет речь. С уважением, интернет-магазин JUST.RU
Андрей Ш.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: самовывоз
Недостатки:
Товар оказался просроченный.
Комментарий:
Покупал таблетки для декальцинации и очистки кофемашины. Товар оказался просроченный.
3 года назад, Москва
Комментарий 103362146
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим Вас за отзыв. Наш специалист свяжется с Вами в ближайшее время. С уважением, интернет-магазин JUST.RU
Добрый день! Благодарим Вас за отзыв. Наш специалист свяжется с Вами в ближайшее время. С уважением, интернет-магазин JUST.RU
Евгений Иванов
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: самовывоз
Достоинства:
Близко расположенный к месту проживания пункт выдачи СДЭК.
Недостатки:
Отсутствие заказанного мною товара у данного продавца - магазина "JUST.RU". Причём отсутствие товара выяснилось спустя три недели после оформления. Заказ оформлен был 24.05.20, еженедельно приходили сообщения о задержке прибытия товара, уведомление об отсутствии товара пришло 17.06.20.
Комментарий:
Всё можно понять, накладки могут возникать у всех, но логичнее было бы сразу признать факт отсутствия товара, а не "кормить обещаниями" три недели. В итоге приобрёл товар в другом интернет-магазине, ну и оценку этому магазину дал соответствующую.
4 года назад, Санкт-Петербург
Комментарий 103282827
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим Вас за отзыв. Наш специалист свяжется с Вами в ближайшее время. С уважением, интернет-магазин JUST.RU
Добрый день! Благодарим Вас за отзыв. Наш специалист свяжется с Вами в ближайшее время. С уважением, интернет-магазин JUST.RU
Комментарий 103345084
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! К сожалению, мы не смогли исполнить Ваш заказ в изначально указанные сроки, о чем очень сожалеем. Мы сделаем все возможное, чтобы подобное не повторилось в дальнейшем! Приносим извинения за доставленные неудобства! С уважением, интернет-магазин JUST.RU
Добрый день! К сожалению, мы не смогли исполнить Ваш заказ в изначально указанные сроки, о чем очень сожалеем. Мы сделаем все возможное, чтобы подобное не повторилось в дальнейшем! Приносим извинения за доставленные неудобства! С уважением, интернет-магазин JUST.RU
Максим Пантюшенков
Способ покупки: доставка
Отзыв не учитывается в рейтинге магазина
Достоинства:
Вежливое общение с клиентом и ответы на все вопросы, быстрый перезвон в течении нескольких секунд
Недостатки:
Абсолютная дисфункция сайта, когда на складе есть товар, потом после заказа доставку откладывают на 14(!) дней(Изначально обещали за 1-4) а потом и вовсе заказ отменяют поскольку товара нет в наличии, больше брать у этого магазина не буду. Слишком много времени теряется
Комментарий:
Решать только вам, тратить свое время на этот магазин или нет, но вот такой опыт покупки был у меня.
4 года назад, Санкт-Петербург
Комментарий 103345071
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! К сожалению, мы не смогли исполнить Ваш заказ в изначально указанные сроки, о чем очень сожалеем. Мы сделаем все возможное, чтобы подобное не повторилось в дальнейшем! Приносим извинения за доставленные неудобства! С уважением, интернет-магазин JUST.RU
Добрый день! К сожалению, мы не смогли исполнить Ваш заказ в изначально указанные сроки, о чем очень сожалеем. Мы сделаем все возможное, чтобы подобное не повторилось в дальнейшем! Приносим извинения за доставленные неудобства! С уважением, интернет-магазин JUST.RU
Комментарий 103348486
Спасибо, нашли компромисс и все сделали
Спасибо, нашли компромисс и все сделали
Геннадий В.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Недостатки:
не сообщают, об изменение статуса доставки
Комментарий:
Оформил заказ 25.05.2020, после чего мне определили дату привоза заказа на 27.05.2020. c 10-00 утра до 19-00 вечера 27.05.2020 в 18-30 после моего звонка на горячую линию сказали, что товар находится на тестирование. Прождал весь день, в пустую.
4 года назад, Москва
Комментарий 103189173
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим Вас за отзыв. Наш специалист свяжется с Вами в ближайшее время. С уважением, интернет-магазин JUST.RU
Добрый день! Благодарим Вас за отзыв. Наш специалист свяжется с Вами в ближайшее время. С уважением, интернет-магазин JUST.RU
Павел
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Недостатки:
Неверная информация на сайте
Комментарий:
Хотел купить тут товар. Он мне нужен был срочно. Утром оформил заказ, хоть цены не самые дешевые, но там была указано доставка на следующий день. В конце дня пришло СМС, что доставка переноситься на неделю. Конечно я отменил заказ. Но поскольку узнал вечером, теперь в других магазинах вся доставка сдвинулась на день. Благо быстро ответили и отменили заказ без проблем.
4 года назад, Москва
Комментарий 103157659
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим Вас за отзыв. Наш специалист свяжется с Вами в ближайшее время. С уважением, интернет-магазин JUST.RU
Добрый день! Благодарим Вас за отзыв. Наш специалист свяжется с Вами в ближайшее время. С уважением, интернет-магазин JUST.RU
Сергей Бачинин
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
Цена
Недостатки:
обещали привезти за 4 дня. Потом написали, что будет задержка пару рабочих дней. И привезли через две недели. И за такой сервис взяли деньги. Чувствую себя обманутым, никому не рекомендую этот магазин.
4 года назад, Москва
Комментарий 103092608
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день, Сергей! Благодарим Вас за отзыв. Для разбирательства в данной ситуации просим указать номер заказа, о котором идет речь. С уважением, интернет-магазин JUST.RU
Добрый день, Сергей! Благодарим Вас за отзыв. Для разбирательства в данной ситуации просим указать номер заказа, о котором идет речь. С уважением, интернет-магазин JUST.RU
andreydel5
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Недостатки:
Проблемы с доставкой.
Комментарий:
Заказал товар и в трех вариантах они подтверждали заказ и дату доставки: смс, звонок человека, звонок робота. Накануне даты доставки днем подтверждали что заказ будет доставлен завтра, а вечером пришла смс о переносе даты. Зря потратил время. В итоге решил заказать желаемый товар подороже, но зато с точной доставкой.
4 года назад, Москва
Комментарий 103093500
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим Вас за отзыв. Наш специалист свяжется с Вами в ближайшее время. С уважением, интернет-магазин JUST.RU
Добрый день! Благодарим Вас за отзыв. Наш специалист свяжется с Вами в ближайшее время. С уважением, интернет-магазин JUST.RU
Комментарий 103135688
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! К сожалению, мы не смогли с Вами связаться по контактному номеру телефона, указанному в заказе. Мы сожалеем, что не смогли исполнить вовремя Ваш заказ. Мы сделаем все возможное, чтобы подобное не поторилось в дальнейшем, т.к. подобная ситуация нетипична для работы нашего магазина. Приносим извинения за доставленные неудобства! На e-mail, указанный в заказе мы направили варианты компнесаций доставленных Вам неудобств в надежде, что конфликт будет исчерпан. Надеемся на обратную связь. С уважением, интернет-магазин JUST.RU
Добрый день! К сожалению, мы не смогли с Вами связаться по контактному номеру телефона, указанному в заказе. Мы сожалеем, что не смогли исполнить вовремя Ваш заказ. Мы сделаем все возможное, чтобы подобное не поторилось в дальнейшем, т.к. подобная ситуация нетипична для работы нашего магазина. Приносим извинения за доставленные неудобства! На e-mail, указанный в заказе мы направили варианты компнесаций доставленных Вам неудобств в надежде, что конфликт будет исчерпан. Надеемся на обратную связь. С уважением, интернет-магазин JUST.RU
Mike. N.
6
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
никаких
Недостатки:
Оформил заказ на сайте, указал адрес, выбрал дату и т.д, и т.п. - ознакомился внимательно со всеми условиями доставки, нажал заветную кнопочку оформить заказ. И о чудо - на почту приходит подтверждение заказа с суммой на 100 руб. больше. Думаю, что за магия такая, надо позвонить узнать. И началалось, как всегда по телефону: - У вас адрес за МКАД, на страничека была вся информация. Поэтому на 100 руб. дороже. А вообще у нас сбой. 1)- я указал адрес и система автоматически рассчитала доставку (есть скрин) 2) - на странице оформления заказа не было никакой информации о том, что доставка за МКАД - 300 руб., я проверил еще раз и сделал скрин. 3) оператор после этого косяка (сбоя типа) продолжал впаривать мне разные ненужные товары и акции. Железная гарантия говорите? Ага, железное введени покупателя в заблуждение и стандартные бестолковые скрипты оператора, которые не сглаживают ситуацию, а только накаляют ее.
4 года назад, Москва
Комментарий 102910619
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим Вас за отзыв. Наш специалист свяжется с Вами в ближайшее время. С уважением, интернет-магазин JUST.RU
Добрый день! Благодарим Вас за отзыв. Наш специалист свяжется с Вами в ближайшее время. С уважением, интернет-магазин JUST.RU
Юрий А.
1
Способ покупки: доставка
Отзыв не учитывается в рейтинге магазина
Достоинства:
цены
Недостатки:
организация работы
Комментарий:
Подтвержденный и зарезервированный товар после оплаты пропал со склада. Возврат средств заявлен до 10 дней только по дополнительному запросу по электронной почте.
4 года назад, Санкт-Петербург
Комментарий 102796566
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим Вас за отзыв. Наш специалист свяжется с Вами в ближайшее время. С уважением, интернет-магазин JUST.RU
Добрый день! Благодарим Вас за отзыв. Наш специалист свяжется с Вами в ближайшее время. С уважением, интернет-магазин JUST.RU
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